We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“SHORT BREAK”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Dundee
Ranked #16 of 28 Hotels in Dundee
GreenLeadersSilver level
stonehaven
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“SHORT BREAK”
Reviewed 26 June 2014

i stayed with my mother for a birthday treat and was pleasantly surprised. It was an easy disatance to the city centre and all the staff were really helpful and gave us advice about dining out. The breakfast was very good and lots of choice for everyone. the rooms were clean with shampoo shower gel and hand wash also plenty of towels.
The only down side was the second night it was very noisy and there was strong cooking smells coming from the restaurant next door, we were in room 216 at the back of the hotel. The next time and there will be a next time we will ask for a room to the front.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathleen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GraemeShewan, General Manager at Holiday Inn Express Dundee, responded to this review, 27 June 2014
Dear Kathleen G,

Thank you for taking the time to write a review about your recent experience at our property here in Dundee. I am pleased to note you enjoyed a comfortable stay and the team were friendly and helpful especially around your choice of dining.

My apologies for the noise you experienced on the second night of your stay and please be assured I will take this up with my night team to ensure this is eliminated in the future. On your next visit please call ahead on 01382 314330 and we can ensure you are allocated a river view room on our highest floor as I am sure you will appreciate the stunning view of the river Tay.

Once again thank you for your review and I look forward to welcoming you back in the near future.

Regards

Graeme Shewan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

635 reviews from our community

Traveller rating
    142
    260
    143
    58
    32
See reviews for
105
194
41
197
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 June 2014 via mobile

I am often away with work and stay in a variety of hotels and am happy with basic however this hotel is beyond belief . As a woman travelling alone I prefer to eat in the hotel / no food- ok I'll deal with that (given some take away menus) - told I was allocated a twin disabled room - not a problem done this before - carpet stained not just one I photographed at least 5 large stains in a variety of sizes shapes and locations - went to turn catch on door ( traveller alone likes to feel secure in room ) none - went to reception to request move to another room - all rooms like this - it's ok apparently because only the manager can get in your room with his pass / we'll no I'm not happy with that - I don't want to be in bed wondering if a member of staff will stroll in while I am asleep. It's policy apparently people prefer it because they collapse in rooms - I don't think so !

Stayed June 2014, travelled on business
Helpful?
2 Thank sue187069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GraemeShewan, Manager at Holiday Inn Express Dundee, responded to this review, 27 June 2014
Dear Sue187069,

Many thanks for taking the time to review your experience here at the Holiday Inn Express in Dundee. I have completed an investigation into your comments since guest security is of the utmost importance to both myself and the team.

Rather than discuss your comments here perhaps you would good enough to call me at your earliest convenience on 01382 314330, as I note you did not actually stay at the hotel.

Regards

Graeme Shewan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Dundee hotels

Irvine Ayrshire
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 14 June 2014

I booked this hotel in July 2013 for April 2014. The morning of my stay I received an email stating that my accommodation had been changed to a Premier Inn almost 5miles out of the city centre. I though it was a hoax.!!!! When you book so far in advance and have the receipt for the booking you expect no problems. However the receptionist informed me that this was correct. I was told that rooms had been damaged with water and we need to be relocated. I stated that I felt this was unacceptable as I had book so far in advance and surely it must be first come first served etc. She informed me that there were parties of four six etc and they could not be moved. I was extremely annoyed and informed that the reason for booking the city centre was to be close to amenities. However I then had no option and accepted another hotel slightly nearer the city, 4 miles out. I have stayed at this Travel lodge before and it is adequate but am aware it is usually very inexpensive, as I have stayed on a Saturday night and only paid £23. The holiday express was £170 and the money was paid in July 2013. I have had several email since my complaint was put in and they claim to have reimbursed me by £18.50. I am really very unsure this has happened. I also was informed by the Holiday Express the there would be a full refund. The booking was made through Expedia. Beware I have been very dissatisfied with the whole experience and will not return to the Holiday Inn Express in Dundee!!! Not to be trusted!!!

Room Tip: Don't book to stay as you may not get what you paid for.!!
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Service
Helpful?
3 Thank varf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GraemeShewan, Guest Relations Manager at Holiday Inn Express Dundee, responded to this review, 16 June 2014
Dear varf

Thank you for taking the time to comment here.
Following our emails to and from each other i was under the same impression as yourself..
Please contact me on the email address you have.
Kind regards
Karen Gorman
Senior Suest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 June 2014 via mobile

We stayed here for a night for my birthday. The hotel is located in the city center so very handy for the shops. Although we was told the hotel was fully booked we found it quiet. The rooms are spaceous and very clean. There is a free breakfast in the morning as well which was very nice. We will be back :)

Stayed June 2014, travelled as a couple
Helpful?
Thank Jacqueline O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review, 8 June 2014
Dear Jacqueline O,

Thank you for your lovely review,
I am glad you enjoyed your birthday in Dundee and your stay at our hotel,
We hope to welcome you back in the near future.

Regards,
Alison,
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fife, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2014

i stayed at this hotel good stay until i got my card statement and realised that this hotel had charged me an extra 100 pounds on my bill to what they say is a smoking charge...when i have never smoked in my life!absolutely ridicolous!would stay well clear of this hotel as your card is definetly not safe in there hands!!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bevi26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review, 8 June 2014
Dear bevi26,

We follow very secure data security standards,
and any additional charges are taken only after following a thorough investigation and relevant evidence obtained.
Please do not hesitate to contact the hotel directly if you would like to discuss this further.

Regards,
Alison,
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North York Moors National Park, United Kingdom
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 June 2014 via mobile

The benefits of this hotel are Location and parking. The hotel is situated within 5 minute walk of the city centre and has a good car park attached - if you can time your arrival after 5pm and leave before 8am, the car parking is free. The hotel itself is clean enough and the breakfast is a typical Holiday Inn express serve-up. The front rooms are a little noisy as they are next to the main road.

Stayed February 2014, travelled on business
Helpful?
1 Thank Gran_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review, 2 June 2014
Dear Gran_G,

Thank you for reviewing your short stay with us,
I am please the location and parking facilities satisfied your needs.
We hope you return to our hotel and if so we will try our best to accommodate you with a quiet room.
Regards,
Alison,
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 June 2014

Nice rooms and friendly staff, with a central location make this hotel ideal. Occasional change for breakfast from scrambled egg and sausage, would relieve the monotony of same cooked food. Other choices are fine.

Room Tip: View of river Tay.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeBSheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GraemeShewan, Front Office Manager at Holiday Inn Express Dundee, responded to this review, 2 June 2014
Dear MikeBSheffield,

Thank you for your honest review,
We endeavour to continuously improve our guest satisfaction and your honest feedback is appreciated,
we hope to welcome back in the near future,

Regards,
Alison,
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dundee hotels
0.1 mi away
Apex City Quay Hotel & Spa
3.8 mi away
DoubleTree by Hilton Dundee
0.5 mi away
Best Western Queens Hotel
Show Prices
Show Prices
Show Prices
0.4 mi away
Hampton by Hilton Dundee City Center
3.6 mi away
Premier Inn Dundee West Hotel
4.4 mi away
Best Western Dundee Woodlands Hotel
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Dundee? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Dundee

Property: Holiday Inn Express Dundee
Address: 41 Dock Street, Dundee DD1 3DR, Scotland
Phone Number:
Region: United Kingdom > Scotland > Dundee
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Green Hotel in Dundee
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Dundee 3*
Number of rooms: 95
Official Description (provided by the hotel):
The Holiday Inn Express Dundee is a stylish hotel offering an inclusive Express Start breakfast with hot options. Within the hotel there is free wireless internet access throughout. All 95 bedrooms offer freeview television, complimentary tea & coffee facilities, hairdryer and power shower. Holiday Inn Express Dundee is perfectly located in the heart of Dundee City Centre just a 5 minute walk from both Discovery Point & RRS Discovery and HM Frigate Unicorn. For sports fans Holiday Inn Express Dundee is within easy reach of the Dundee International Sports Centre as well as Dundee United Football Club and Dundee Football Club. The hotel is perfectly situated for the Train Station and Bus Station and only a 5 minute taxi journey to Dundee Airport. For the keen golfers the Holiday Inn Express Dundee is well situated for Open Championship golf courses such as St Andrews and Carnoustie. The hotel has 2 great value meeting rooms which are modern, informal and ideal for presentations, interviews and training. Everything you need is included from audio visual and projection equipment to stationery. Buffet lunch and snacks can be arranged at an additional cost. Parking is available in the nearby Gellatly Street Council Car Park with an access bridge direct to reception from level 3 of the car park. Parking is free between 6 pm and 8 am with charges applicable outwith these times. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, IHG, Priceline, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Cancelon, Hotel.de, Evoline ltd and HotelQuickly so you can book your Holiday Inn Express Dundee reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Dundee Hotel Dundee
Dundee Holiday Inn Express
Holiday Inn Express Dundee Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing