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“Nice Hotel, Indifferent Staff” 3 of 5 bubbles
Review of BEST WESTERN Queens Hotel

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BEST WESTERN Queens Hotel
Ranked #15 of 31 Hotels in Dundee
Belfast, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice Hotel, Indifferent Staff”
3 of 5 bubbles Reviewed 23 January 2014 via mobile

I stayed here for one night in mid December.

Like a previous reviewer I was annoyed to find that the only food on offer was their full Christmas menu. At £25 it was more than I wanted to pay - or to eat! However, as it was a wet and windy night I had little choice. I must say that the food was excellent.

It is a beautiful old building full of period features, a lovely staircase with wood panelling, chandeliers in bedrooms etc.

Unfortunately I cannot agree with the glowing comments about the staff whom I found to have no personal warmth whatsoever. Not unpleasant certainly, but with the exception of one young man working in Nosey Parker's bar/restaurant they seemed to have no interest in their customers or in making conversation despite there being few people around. When travelling alone this is not pleasant and I felt it gave the hotel a 'cold' atmosphere.

I would ceetainly stay here again but woukd try to find another hotel in the area offering better service.

Stayed December 2013, travelled solo
Helpful?
Thank Evan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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524 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 January 2014

Took our disabled son for a trip up to the science centre and booked here for an overnight stay. The staff have been great from the start, phoning and organising a suitable room for easy access for the wheelchair. Room was clean, comfortable and cozy. Staff were very welcoming and helpful. Got to say that Nosey Parker's is fabulous. What a terrific meal and a good substantial breakfast, again the staff were excellent. A few stairs inside meant we had to use back exits and walk round to front of entrance, but it was fine. First time in a hotel room with him (we usual go for self catering apartments but had a wonderful experience and would recommend highly.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank June H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 2 January 2014

Myself and friend stayed here for a weekend. The room was spacious, clean and comfortable and it was certainly great value given the budget price we paid stayed here. Location wise it was only 10 mins walk from Dundee's central shopping area.

If you are looking for centrally located, well priced hotel in Dundee I would definitely recommend.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Flying_Scotzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, United Kingdom
1 review
5 of 5 bubbles Reviewed 15 December 2013

Fantastic night away from home everything was perfect from start to finish. A warm welcome, drinks in the piano lounge, superb dinner in the restaurant, Party night entertainment, Rooms spotless and generous size, slept like a log, very good breakfast to finish. Service was excellent.
Kevin & Debbie

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kevin g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth Scotland
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 15 December 2013

There were 6 of us staying as a Xmas party treat and what a treat it was every thing from arrival to departure was superb, normally for Xmas Fare you don't expect too much not so here the front of house staff were very professional and discrete the food was all perfectly cooked and the presentation 1st class and it was the same at breakfast. The rooms were bright and airy with plenty of space and a good size bathroom as well.
This hotel is just a couple of minutes walk from perfect shopping or the theatre all round a perfect place to stay well done to all the staff.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fayPerthScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faversham, United Kingdom
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 13 December 2013

Nice room, good service, pleasant surroundings and clean. Restaurant and food were good with a reasonable menu choice. Only downside is I found it fairly noisy probably due to Christmas parties and spirit, however I have stopped in worse for a lot more money.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Julie and Colin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Queens Hotel

Property: BEST WESTERN Queens Hotel
Address: 160 Nethergate, Dundee DD1 4DU, Scotland
Region: United Kingdom > Scotland > Dundee
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #15 of 31 Hotels in Dundee
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Queens Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Dundee
Dundee Best Western
BEST WESTERN Queens Hotel Dundee, Scotland

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