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Best Western Queens Hotel
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Reviews (616)
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Reviewed 6 June 2014

Friendly staff, very welcoming. Decor slightly dated around the hotel but very clean and food was of high quality. Nice and close to the shops and a very relaxed atmosphere. Rooms were kept neat and tidy with ample towels and we were well looked after.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western GB
Thank Rosie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

The Queens is a delightful traditional Scottish hotel lovely room and public areas very spacious.
Restaurant and bar staff helpful and friendly
Food was lovely in the restaurant and served very nicely.
Excellent in every way

Room Tip: I had a room on the corner of the building large and spacious with a double aspect.
  • Stayed: June 2014, travelled on business
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Thank Sally&Phil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Tired and worn furnishings. Broken mattress in our room, and we had to be moved for one night. Managerial staff indifferent to problem, indeed seemed annoyed with us that this had been brought to their attention. They claimed it was too late at night to fix the problem, it was 6p.m.! No apology or compensation, not the level of service we expected from a Best Western Hotel. Very disappointing indeed.

Room Tip: Avoid rooms at front of hotel, very noisy.
  • Stayed: May 2014, travelled with family
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1  Thank Meiosis38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

I booked a 4 night stay at the Queens Hotel (online) for my mum when she traveled to Dundee to visit me at the university. The nightly rate was great. The rooms appeared to be very clean and comfortable. The staff was very welcoming, professional, and accommodating. One evening we enjoyed tea at the "Nosey Parker" (restaurant attached to the hotel), and it was absolutely delicious. This hotel is also in an excellent location. It's just across the road from the University of Dundee, and within a short walking distance to the town centre, university accommodation, train station, etc. I certainly would recommend this hotel to others that are planning a visit to Dundee.

  • Stayed: March 2014, travelled with family
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Thank JaredDiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

We were in Dundee working on a near bye power station and used the Queens as an over night stay. We got a good rate on two rooms (£120) mine was at the front of the hotel and thought there may be some noise from the street below but I had no issues. The hotel is centrally located with its own private car park which is a big plus in Dundee you need to get a pin number from reception when leaving. The Hotel is used by a number of contractors during the week but all were very good natured. Overall a very positive experience my partner and I are thinking of staying for the weekend at the Queens as there are some excellent pubs in the city.

Room Tip: Mat be ask for a room at the rear at weekends.
  • Stayed: April 2014, travelled on business
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Thank tvrpieman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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