I stayed here for one night and during the night there was a "disturbance" with police needing to attend.
It was 4am and police and their eventual prisoner were not quiet at all, no criticism but it just ruined a good nights sleep. No chance of returning to sleep in this v light time of year!
I mentioned it at reception and the real measure of a good establishment is how they deal with issues, I received a cursory "sorry" which doesn't go down in my book as dealing with it very well!
It has put me off a little bit, and now I am due to be in Dundee a lot more and there are more hotels to choose from I will possibly try another one where staff training has been carried out better to ensure staff realise they need to value their customers!
A pity really, because in so many ways as per my previous review from a few years back, this hotel ticks most of the boxes!
- Official Description (provided by the hotel):
- This contemporary four-star hotel is conveniently located in the stunning quayside area of Dundee’s waterfront, just a five-minute walk from the vibrant city centre. If you’re arriving through Dundee airport, you’ll be just a short five-minute drive to the hotel. Apex City Quay Hotel & Spa features all the essentials you’ll need for a convenient and relaxing stay including complimentary parking and high-speed Wi-Fi. Beyond the essentials, it’s the extra touches that will make your stay memorable. Each contemporary bedroom features floor-to-ceiling windows, a 42” LCD TV and en-suite bathroom with complimentary Elemis toiletries. The luxury continues at our award-winning Yu Spa. Guests get free use of the Technogym, swimming pool, and sauna, steam room and Japanese-style hot tubs. Elemis spa treatments are also available to book for an extra charge. Taste and sample locally sourced ingredients in the dishes at the hotel restaurant, Metro Bar and Brasserie. If you have extra time to relax you can sip on refreshing cocktails whilst enjoying the great views of Dundee’s waterfront from the bar. ... more less
- Reservation Options:
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- Also Known As:
- Apex City Quay Hotel Dundee
- Apex City Quay Hotel And Spa
- Apex City Quay Dundee
- Apex City Quay Hotel & Spa Dundee, Scotland