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Ian B

Good value and a nice gym

5.0 of 5 bubblesReviewed 18 Mar 2024
Stayed here on two separate nights whilst passing through Dundee. This hotel is bargain given the quality of the rooms and the gym/spa facilities.
The bars and restaurants of Dundee are only a few minutes walk away (one of the first we came across was Rama Thai, which was a great find).
Check-in/out was efficient and the on-site parking a bonus.
Date of stay: March 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa, responded to this review
Responded 23 Mar 2024
Dear ianbC5324SJ

Thank you for taking the time to share your feedback following your stay with us here at Apex City Quay Hotel and Spa.

I am delighted to read that you had the opportunity to enjoy our Yu Spa facilities and that you found our location useful for exploring the city.

I hope that we can welcome you back to our hotel again in the future.

Kind Regards

Lyndsey Nicholls
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,329)
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Traveller rating
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All reviews elemis toiletries great hotel free parking bath and shower superior room swimming pool short break good size lovely room bar and restaurant a lovely stay central location family room breakfast was excellent car park visiting dundee night stay
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Reviewed 18 March 2024

Hotel was brilliant. The family room was spacious and clean. The facilities were excellent. My little girl loved the pool which we used twice. The location is great, short walk into town centre but not in a busy location so quiet enough for a peaceful sleep. We visited camperdown animal Park and playpark while we were here. It was a 15 minutes drive and I would highly recommend.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Little_one_Dunn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa, responded to this reviewResponded 23 March 2024

Dear Little_one_Dunn

Thank you for taking the time to share your feedback, I am delighted to read that you had such a comfortable stay in one of our family rooms and that you had the opportunity to enjoy our Yu Spa facilities.

I hope that we can welcome you back to Apex City Quay Hotel and Spa again in the not too distant future.

Kind Regards

Lyndsey Nicholls
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2024 via mobile

This was my second stay at the Apex Dundee. The first time was for a business trip and this time it was a family weekend break. I think this is a great hotel. Reasonably priced, good location near to city centre and waterfront, plenty of parking spaces if you're driving, clean comfortable rooms and a nice breakfast in the morning. Visited the pool this time, which my son enjoyed. The staff we spoke to were all friendly and professional - well done 👍🏻. We'll be back 5 🌟

Date of stay: March 2024
Trip type: Travelled with family
Thank 239graemec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa, responded to this reviewResponded 18 March 2024

Dear 239graemec

Thank you for returning to our hotel and for taking the time to share your feedback.

I am delighted to read that you found our central location useful for exploring the city and that you had the opportunity to enjoy our Yu Spa facilities. Thank you for highlighting our friendly team, your comments are very rewarding to read.

I hope that we can welcome you back to Apex City Quay Hotel and Spa again soon.

Kind Regards

Lyndsey Nicholls
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2024 via mobile

Booked the private dining room for a family celebration tonight as we had a few young kids. Big thanks to our waitress who was excellent. We ordered a range of food, all of which was beautifully cooked. Service was very good despite restaurant being pretty full. All in all a great night

Room tip: Signs in csr Park are confusing. Register your car at the at the terminal nesr restaurant entrance
Date of stay: March 2024
Trip type: Travelled with family
Thank Keith B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa, responded to this reviewResponded 18 March 2024

Dear Keith B

Thank you for taking the time to share your feedback following your recent visit to our Quayside Bar and Grill. I am delighted to read that you had an enjoyable meal and thank you for highlighting the service from our team.

I hope that we can welcome you back to Apex City Quay Hotel and Spa again soon.

Kind Regards

Lyndsey Nicholls
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2024

Dinner was fantastic - really pleased. The rooms are very clean & comfortable. Fiona on reception was very helpful & friendly. I have stayed in the hotel about 20 years ago with my daughter & we had a similar experience - great room & food.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Freedom718855
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa, responded to this reviewResponded 16 March 2024

Dear Freedom718855

Thank you for choosing to stay with us again here at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.

I am delighted to read that you had a comfortable stay and that you enjoyed your meal in our Quayside Bar and Grill. Thank you for highlighting the service from Fiona from our front desk team, your comments are very rewarding to read.

I hope that we will have the opportunity to welcome you back to our hotel again in the not too distant future.

Kind Regards

Lyndsey Nicholls
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2024

Lovely airy lounge,with views over the Quay. Difficulty identifying it from the road. No outside signage shouting 'APEX HOTEL' Idrove past first time,please put a sign up.Other than that very pleasant,helpful staff, enjoyed our stay.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Danny F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lyndsey Nicholls, Guest Services / Front Office at Apex City Quay Hotel & Spa, responded to this reviewResponded 16 March 2024

Dear Danny F

Thank you for sharing your feedback following your stay with us here at Apex City Quay Hotel and Spa.

I am delighted to read that our team made such a positive impact on your stay however please accept my sincere apologies for the disappoinment caused due to the signage for the hotel and be assured that I have shared your feedback with our General Manager.

I hope that we may have the opportunity to welcome you back to our hotel again in the future.

Kind Regards

Lyndsey Nicholls
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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