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Premier Inn Kilmarnock Hotel
Ranked #2 of 4 Hotels in Kilmarnock
Certificate of Excellence
Reviewed 24 February 2014

Stayed here in feb visiting my AUNTIE WHO WAS 90 THAT SAT, Hotel easy to find only 10MINS from Dundonald were we had to be Great large family room Fab bed, the staff were all very nice and helpful thank you.





  • Stayed: February 2014, travelled with family
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Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne G, Manager at Premier Inn Kilmarnock Hotel, responded to this reviewResponded 26 February 2014

Thank you for your review with Kilmarnock Premier Inn. Your feedback is very important to us and we are delighted you had a great stay and found the location convenient. Also you loved the beds. We hope to welcome you back in the near future.


Kind Regards

Joanne Gray

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241 - 247 of 372 reviews

Reviewed 22 February 2014 via mobile

We have just returned home following a three night stay at the Premier Inn from 18th Feb.
I stayed with two of my children and was visiting family in Dundonald.
The room was clean and nicely presented , the bathroom was spotless and each day when we returned had been cleaned.
The staff on both visits have been attentive and friendly and check in and check out couldn't be easier.
Rooms are spacious and beds were comfy.
We had breakfast every day at the Cotton Mill and one evening we had a meal there too.
The staff were very good and especially the breakfast crew who were polite and attentive.
Second visit a good as my first and happy to recommend.

Stayed: February 2014
Thank FamilyGold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne G, Manager at Premier Inn Kilmarnock Hotel, responded to this reviewResponded 25 February 2014

Many thanks for your lovely review. Its great to hear that your second stay was a good as the first at Kilmarnock Premier Inn. Your feedback is very important to us, I will pass it on to the team and to the Cotton Mill next door to us. I hope to see you again in the near future.

Once again many thanks

Joanne

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Reviewed 10 February 2014

Very quiet and peaceful we had an appointment at the hospital early morning so we stayed here and woke up refreshed and relaxed would recommend this hotel
Staff were very friendly definitely going back

  • Stayed: February 2014, travelled with family
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Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne G, Manager at Premier Inn Kilmarnock Hotel, responded to this reviewResponded 11 February 2014

Many thanks for your review. It great to hear that you had a great nights sleep here at Kilmarnock Premier Inn. Your feedback is very important to us. We look forward to welcoming you back in the near future

Kind Regards

Joanne Gray

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Reviewed 3 February 2014

This is my 5th night in a premier inn this month! This one has a nice location, good night's sleep and good late check-out. Everything working well except having to pay for misleading 'free wi-fi.' It's only free for 30 minutes. "Premier Inns are setting a poor example by asking you to pay for wi-fi. Hotel Ibis and most others manage to provide free wi-fi. Once the equipment is installed there is little additional running costs that need to be paid for. Why not add £1.00 a night to the accommodation and provide wi-fi free. It's bad business sense to add an additional tax onto the room. It isn't paying for the cost of the wi-fi itself. It annoys customers (which is why I'm annoyed and I'm putting this review on here) for a small amout of payback. It also makes the company look mean. Better to offer wi-fi for free then get Lenny Henry to add it into the adverts. It spoils an otherwise great experience in using this hotel chain."read less

Room Tip: If you want free wi-fi, go to another hotel
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  • Stayed: February 2014, travelled as a couple
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2  Thank CondadoJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne G, Manager at Premier Inn Kilmarnock Hotel, responded to this reviewResponded 6 February 2014

Thank you for your feedback on trip advisor, I am pleased you had a good night sleep and enjoyed that you could have a late check out. Please be assured that your comments have been noted and will be duly followed up by the General Manager . Once again thank you for your review, we do hope to welcome you back to Premier Inn in the near future.

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Reviewed 17 December 2013

Rercently stayed here as my dad was in hospital and it was so near it made it possible to be on hand.Sadly my dad passed away The staff were all fantastic, and so helpful especially the lady on reception. peter in the restaurant was so helpful as were all the restaurant staff They were all so courteous and polite.Peter was especially helpful in suggesting venues to hold the wake. I have just booked again to return for my dads funeral, knowing I will receive the same high standards and comforts as before. Very impressed with rooms spotlessy c lean But most of everyones kindness,

Room Tip: roms onground floor ideal as very quite
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  • Stayed: December 2013, travelled with family
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1  Thank Gill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne G, General Manager at Premier Inn Kilmarnock Hotel, responded to this reviewResponded 20 December 2013

Thank you for your review, we are glad we could be of some comfort to you under such sad circumstances.
I will pass on your thanks to Peter and the rest of the team.

Kindest Regards

Joanne

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Reviewed 28 November 2013

This was our first time using a Premier Inn and it won't be our last. Bedroom large and very clean, bed comfortable, Staff very friendly and helpful. Pub next door was really good, all you can eat buffet breakfasts and a great choice for evening meals. If you prefer something a little bit up-market, I recommend the Cochrane Inn, it's in Gatehead, about 5 mins drive. Will definitely use this hotel when we come back up in the summer.

  • Stayed: November 2013, travelled as a couple
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Thank taratupps2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne G, Manager at Premier Inn Kilmarnock Hotel, responded to this reviewResponded 2 December 2013

Many thanks for your review, Its great to hear you had such an enjoyable stay with us here at Kilmarnock for your first visit to a Premier Inn. We look forward to forward to welcoming you back in the near future.
Warmest regards

Joanne Gray

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Reviewed 7 November 2013

My wife and I stayed at this hotel for the first time and for a very first time in to a Premier Inn hotel and I must say it was really good. I will definitely recommend this place and the pub next door with very nice waiters and staff and very good food as well. Will definitely use this hotel in our future visits to Kilmarnock.

Room Tip: book well in advance.
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  • Stayed: September 2013, travelled with friends
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Thank aurelian2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne G, Manager at Premier Inn Kilmarnock Hotel, responded to this reviewResponded 10 November 2013

Thank you for taking time to write a comment on Trip Advisor, I am pleased to read that you enjoyed your first stay in a premier inn. It really matters to that you enjoyed every aspect of your stay with us at Kilmarnock and we do hope to see you again in the near future.

Kindest Regards

Joanne Gray

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Additional Information about Premier Inn Kilmarnock Hotel

Address: Moorfield Roundabout | Annadale, Kilmarnock KA1 2RS, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > Kilmarnock
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Kilmarnock
Price Range: £45 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Kilmarnock Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
Close to central Kilmarnock, west coast ferry services and the Burns Monument Centre ... more   less 
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Also Known As:
Premier Inn Kilmarnock Hotel Kilmarnock
Premier Inn Kilmarnock Hotel Scotland

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