We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Helpful staff”

Burns Monument Centre
Reviewed 7 July 2014 via mobile

I recently contacted the centre to try and purchase a voucher to access their family research equipment. I knew I wouldn't be able to visit the centre and needed the voucher within a few days as a gift. I emailed the centre to enquire if they could be purchased over the phone. I received a prompt response giving me contact details and after a short call the voucher was posted out. Very pleased and the recipient enjoys his visits here.

3  Thank Gillys83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (30)
Traveller rating
Traveller type
Time of year
Language

27 - 30 of 30 reviews

Reviewed 15 June 2014

We had heard from other how helpful the staff was at the Burns Monument Centre, but this was not our experience. The staff member was not helpful, and considered us a bother. When you travel as far as we did to get information on our family history and to get a person who acted like you were a bother was beyond believe. We were so excited about seeing the history of our family, and she certainly made the experience unpleasant.

2  Thank Honeymooners5314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

The centre was once a tremendous monument to Robert Burns the famous / infamous poet of the 18tj century. Unfortunately council neglect, yob culture and lack of respect on many fronts, the building fell into disrepair over the years. The park in which the centre stands is a lovely retreat to Killie folk and although it's seen better days and treatment , still seems peaceful and lush. The archive centre is a real hub of Kilmarnock's once proud history, heritage and future and is staffed by dedicated people.

4  Thank Hugo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

The old Kay Park Burns Memorial Centre burned down and the replacement has been a great benefit as a wedding venue, a centre for local history research and a centre of excellence for those researching Robert Burns. The Robert Burns World Federation is based in Kilmarnock and the extensive library and events programme complements the connection in an ideal fashion.

The centre is set with a beautiful park and has good access with plenty of parking.

Other benefits are various council services, occasional events such as book sales and the site is an important wedding venue.

The statue of Robert Burns is a central feature and parts of the old building's carved stones are incorporated into the modern building in an eye catching way.

6  Thank Rossergruffydd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Burns Monument Centre also viewed

Kilmarnock, East Ayrshire
 
Kilmarnock, East Ayrshire
 

Been to Burns Monument Centre? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing