We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Holiday Inn Express Edinburgh - Royal Mile
Nearby Hotels
US$1,031
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$125
Expedia.com
View Deal
  • Free Parking
  • Pool
US$144
US$134
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Old Town Chambers(Edinburgh)
US$280
US$221
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
Murrayfield Hotel and House(Edinburgh)(Great Value!)
US$131
US$118
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$213
US$205
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
The Scotsman Hotel(Edinburgh)
US$193
US$147
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Room Service
US$641
US$593
Waldorf Astoria
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$152
US$146
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Apex City of Edinburgh Hotel(Edinburgh)(Great Value!)
US$141
US$130
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (1,433)
Filter reviews
1,433 results
Traveller rating
547
642
182
43
19
Traveller type
Time of year
LanguageAll languages
More languages
547
642
182
43
19
Show reviews that mention
All reviewsroyal milegreat locationhi expressthe sofa bedfree breakfastscottish parliamentcentral locationyogurtminute walkhigh streetreception staffbudget hotelbreakfast roomtrain stationarthur's seatshort staywi fi
FilterAll languages
Updating list...
977 - 982 of 1,433 reviews
Reviewed 22 July 2011

We only had one night in Edinburgh, but I'd be very happy to stay longer at this hotel.
It's a few metres from the Royal Mile and very handy for the Old Town (so no real need to take buses or taxis).
Although it's central, it's on a quiet street and the rooms at the back look onto a big neighbouring garden that makes them even quieter.
It's modern, bright, very clean (much like other HI Expresses in décor and furnishings.)
The staff were very helpful and polite.
The beds are comfy, the shower is hot ...
There's free wifi , free newspaper and a free breakfast. ...
I'm very glad we chose to stay there.

Room Tip: I'd ask for a room at the back.
  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank HoppyEu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this reviewResponded 14 August 2011

Dear Guest,

From your review it appears we gave you everything you expected and wanted from a short stay in Scotland’s capital – Its great when guest recognise the effort the whole team put in and take the time to share this with other visitors to this site. Thank you and I look forward to you returning for a longer visit in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2011

We didn't expect a large room so the tiny rooms did not upset us. We didn't spend much time in the room so the crappy tube tv with fuzzy reception wasn't too much of a complaint but the beds were something you would find in a $5 a night truck stop. We "woke up" every morning in a foul mood after trying (and failing) to sleep on a matress where every spring could be felt violently assaulting our bodies. Requesting better beds only showed us that every room had poor quality matresses. Stale sausages and stiff eggs are served for breakfast. Not fit for a dog! I will give the help high marks as they weee friendly and did their best with what they had to work with. But the price we paid for these accommodations was outrageous! They even accused us of smoking in the room! I would sooner stay at a hostel in bunk beds than book another room here.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank FLHippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this reviewResponded 5 August 2011

Dear FLHippy,

Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the room conditions may have caused you. We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously, and sincerely regret that we did not meet your expectations.

Once again, we appreciate you taking the time to share your comments with us. We have sent you a private message to obtain additional details about your experience.

Sincerely,

CJ
Case Manager
IHG Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2011

Lobby great, welcome very friendly, place was clean. The room was very small, very little decoration, small bed, inexpensive furnishings. The breakfast was good, plenty to eat. Great location to Royal Mile. Staff was very helpful.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank hallemu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2011

This hotel is right next to a small church and quiet both day and night even it is close to the busy Royal Mile. Walking distance to the train station (0.3 miles) and Edinburgh Castle (0.8 miles). It is a good base for sightseeing. Although our one double bed with sofa bed room is not as spacious as the Holiday Inn in USA, it is well design to fit our family of four. I don't know when this hotel was built, it looks very new and clean.

  • Stayed: June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank ChristinaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this reviewResponded 14 August 2011

Dear Guest,

Thank you for taking the time to review your stay with us. We are very lucky to be in such a quiet location within close walking distance to the City’s main tourist attractions. The hotel is very popular with families and with our free breakfast and Wi-Fi we aim to offer good value for all those who stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2011

A bit on the fringes of Edinbugh on the Cowgate and ran into some dodgy people around the area.

Staff, particularly the manager Billy has great service. Very new hotel, so quality is pretty good for the UK! Had a couple issues though, free wi-fi internet was very hard to get to work in the rooms and getting on it finally in the lobby area, it was very slow, even to just check in on emails. Also, there was issues with the TV system in two of the rooms we stayed in (large group). It was hard to get the movies to work at the end of the night when relaxing back in the room. Also, both of the rooms we had, the sinks got plugged up and had to be attended to.

We also had some stuff in the room that was not cleaned for a few days. We have a few used glasses and an empty crisps bag left on the table in the room and they were left there for all three days by the cleaning staff - would have expected they would have been removed.

Overall, it was a good place to stay, but had a few issues and for such a new property wouldn't have expected that, and at the price they charge. Search around a bit and if you can find a newer property at or lower price - maybe give it a whirl. Pricing may have been higher because we were there on the Armed Forces Weekend.

  • Stayed: June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank robfromVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHG Care at Holiday Inn Express Edinburgh - Royal Mile, responded to this reviewResponded 5 July 2011

Dear RobfromVancouver,

Thank you for your comments regarding the Holiday Inn Express Edinburgh, Scotland. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced.

Reviews from our guests, be they good or bad, help us gauge what we are doing well and what we need to improve on. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for taking time out of your busy day to leave us your comments.

Sincerely,
Brenda Johnson
Guest Relations
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews