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“Good hotel” 4 of 5 bubbles
Review of Holiday Inn Express Edinburgh - Royal Mile

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Holiday Inn Express Edinburgh - Royal Mile
Ranked #83 of 150 Hotels in Edinburgh
Certificate of Excellence
New York
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good hotel”
4 of 5 bubbles Reviewed 17 April 2012

We had a nice stay here in January. Hotel is centrally located. Rooms were clean and comfortable. There is noise from air conditioning like mentioned before but being from US all rooms have air conditioning systems so to me its just white noise. If you are not used to it though i can imagine it would be distruptive. One thing I would mention though is that on the 3rd day of our 5 day trip I left some coins on the counter - i guess the room attendant assumed it was a tip. I am an HRD at the hotel - please advise them to not take money unless the person has checked out. I was going to leave it as a tip anyway so didnt make a big deal about it at a time but this certainly didnt sit very well with me. On the other hand, we left very late at night for a 6am flight and the night person was very sweet and offered us some drinks to go for free and was very accomodating.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Calvin_Anna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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London
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 14 April 2012

We stayed at the Holiday Inn Express Royal Mile for 1 night during our Scotland trip and enjoyed our stay here ...The location is very central and close to the main tourist attractions ..The service was very good and the staff were very helpful ...The room was a bit small to our liking (more due to the extra bed) but was tidy and has tea/coffee making facilities..shower was clean and good ...Breakfast was excellent and there were many options to help you start the day on a good note ..

Parking is an issue in Edinburgh ..and due to tram works in progress .(.the roads are a mess anyway !!!) ..The hotel does not have parking..but offers a small discount when the NCP car park nearby is used ..If you are really lucky ..then you may find a space available right in front of the hotel where parking is free from 6pm to 08:30 am ..but if you are a few seconds late to move you car in the morning ..u will definitely pay for it as the Edinburgh city parking attendants are notoriously famous for this !!!

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rajkn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 12 May 2012
Hi, I am pleased you had a good stay with us. Our rooms are all the same size as you should find in all Holiday Inn Express’s – With the double bed and sofa bed both set up our rooms offer great value for families and friends travelling together – If any one feels they need more space we can help with this as we have secure storage downstairs in reception were guests can leave any suitcases they don’t need, prams, strollers, child car seats and anything else taking up space but not being used! We are very unfortunate that we do not have our own car park – our front desk team have a great knowledge of all local parking options and are always on hand to assist.
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fourinourfamily2010
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 14 April 2012

Reception staff were very friendly and our room was ready even though we arrived two hours before the specified time.

Room was very clean and there was ample room for the four of us.

Nice bathroom with a powerful shower (there wasn't a bath, but that wasn't a problem for us).

Breakfast was plentiful and we didn't find it at all crowded and cramped like previous posters.

Location is excellent for those wanting to indulge in a bit of sightseeing or shopping.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fiveinourfamily2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 20 May 2012
Thank you for your lovely review. We are delighted to hear you had a great stay with us. As stated all our bathrooms are equipped with showers. Our staff are always pleased to be of any assistance during your stay and they very much appreciate your kind words. Thank you.
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Aberdeen, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 April 2012

Just returned from a 3 night stay here and have nothing but praise for hotel facilities and location but especially staff. All staff very pleasant, helpful and cannot do enough for you. Very handy for all the normal tourist attractions and convenient for the station. Although close to Royal Mile it is still very quiet at night. Breakfast catered for all tastes and we always found a table no problems. Room was always tidied and bed made when we came back from breakfast. It was great to be able to leave our luggage there after check-out as we had a few hours to fill in before our train. Would certainly return here and recommend it to anyone.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Norma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 20 May 2012
Thank you for choosing to stay with us. Your lovely comments are very much appreciated and we look forward to welcoming you and your friends back in the future. Thank you for taking the time to write this review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Faversham, United Kingdom
Level Contributor
187 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

Excellent welcome at this hotel, friendly and informative. Room pretty much standard HIX format, clean, tidy, comfortable. The hotel is not actually on the Royal Mile (probably 2 to 4 minutes walk depending on how fast you can walk up a hill!), but certainly very close.

Breakfast room is quite small which means that tables and chairs are crammed in and the close proximity to each other does make things a little uncomfrotable as people are often squeezing past your chair to get in and out of their own table (depending on where you're sitting of course). Standard HIX breakfast spread, croissants were properly heated in an oven rather than a microwave (which I've found at some HIX) which makes them tough and rubbery! Usual HIX coffee machine that dispenses pretty dire coffee! When I got to the breakfast room it was very busy and the only table I could find had used crockery etc on it - I moved these off to one side expecting them to be cleared at some point - they weren't.

  • Stayed March 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KerryKC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 20 May 2012
Thank you for taking the time to write your review. I am sorry to hear about your experience at breakfast. Thank you for bringing this to our attention, with these comments we can strive to improve our customers experience.
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New York City, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

This is an oh! so late review. We stayed here for 4 days in July/Aug 2011. Getting here was relatively easy. We took a bus from the airport to Waverley Bridge. You can walk to the hotel two ways, a. the steep hill (aptly named Cockburn st), or b. another much more favorable, slightly longer (0.1 m longer to be exact) route of Market st - Jeffery st (which turns into St. Mary's St) - Cowgate. Check in was quick. One of our strollers was lost by the airline. The hotel was kind enough to call the airlines multiple times to ensure the stroller arrived. For future reference, if the airport staff offers you a stroller for the stay - TAKE IT! we had a back breaking 2 days. The showers worked wonderfully for us. The room was fully appointed. For american travelers, yes, the rooms are on the cozy side, but we aren't in Kansas any more! The breakfast was good, and by that I mean the usual fare of eggs, sausages, oatmeal, assorted juices, fruit, cereal, yogurt. The hotel is pretty busy so, if you hit the crowds at breakfast, it will be crowded. We were a quick walk away from everything. The hotel has a good collection of menus and will order food for you if you want. We ran out of DH's heartburn medicine and only realized it after he had started an attack. The hotel gave us a huge glass of ice cold milk that helped sooth his tummy a bit. So, all in all, we were impressed by the hotel staff, the location and the hotel. Will definitely recommend and will stay here again. WE LOVE SCOTLAND!!!!

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anjali E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 12 May 2012
Thanks for taking the time to review your stay with us last year – and what a fantastic review it us! The hotel prides its self on the standard of service we provide and the team are all pleased when guests recognise this. As you love Scotland so much I am sure you will be returning soon – We hope you choose to stay with us on your next visit.
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Cambridge
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

Very enjoyable stay. Friendly and helpful staff. Good location for the Royal mile, Castle and Arthurs seat. The train station was about a 10 minute walk away. Breakfast was downstairs in a fairly small room. Fortunatly I am an earlier bird so it was never that busy (07.30 - 08.00), but peak times in the summerspace could be an issue.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank divingmikeCambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 12 May 2012
Hi and thanks for posting your review. Our complimentary breakfast is a great start to any day – The breakfast room can become cramped at peak times but to counter this we use our meeting room and restaurant lounge as overspill areas to ensure all guests can enjoy a comfortable start to the day. I hope you choose to book with us for your next visit to Edinburgh.
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Additional Information about Holiday Inn Express Edinburgh - Royal Mile

Property: Holiday Inn Express Edinburgh - Royal Mile
Address: 300 Cowgate, Edinburgh EH1 1NA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#24 Family Hotel in Edinburgh
#32 Romantic Hotel in Edinburgh
#35 Business Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Edinburgh - Royal Mile 3*
Number of rooms: 78
Official Description (provided by the hotel):
Edinburgh city centre budget hotels don't come any better than the Holiday Inn Express Edinburgh-Royal Mile hotel, Edinburgh's only Express hotel with air conditioned guestrooms. There's FREE Wi-Fi internet access in the public areas and cabled access in the guestrooms plus an extensive complimentary hot breakfast buffet too - this Edinburgh budget hotel is sure to be a popular choice! As the name suggests Edinburgh's newest superior budget hotel is located in Edinburgh's quaint Old Town, just moments from the historic Royal Mile, Waverley Train Station and internationally renowned attractions such as Edinburgh Castle, Holyrood Palace, Scottish Parliament Building, Princes Street and more. For sports fans the Holiday Inn Express Edinburgh-Royal Mile hotel is within easy reach of Murrayfield Stadium, home of Scottish Rugby, as well as Hearts Football Club & Hibernian Football Club. For meetings in Edinburgh our fully equipped, air conditioned meeting room can accommodate up to 40 delegates. Thanks to our FREE Wi-Fi internet access delegates meeting in Edinburgh can keep in touch while on the go! Our location is perfect for delegates attending the Edinburgh International Conference Centre. NCP Car park 3 mins walk. ... more   less 
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Also Known As:
Holiday Inn Express Edinburgh - Royal Mile Hotel Edinburgh
Express Edinburgh Royal Mile
Holiday Inn Edinburgh
Edinburgh Holiday Inn
Holiday Inn Express Edinburgh - Royal Mile Scotland

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