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“Value for Money hotel in the best location with Daniel,helpful and very hospitable receptionist”

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Holiday Inn Express Edinburgh - Royal Mile
Ranked #75 of 149 Hotels in Edinburgh
Level 4 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Value for Money hotel in the best location with Daniel,helpful and very hospitable receptionist”
Reviewed 26 December 2013 via mobile

My family stayed here for 4 days and our stay was just perfect! The hotel has the best location, near all the historical sites and shopping area in Princess st... but what really Made this hotel the best for us was the front desk staff named Daniel, he is so bubbly and kind, always ready to help even without you
asking for it, and you feel the genuineness of his actions, You would not feel taken advantaged of eventhough you're a tourist, and best of all he doesn't get tired of our questions.. He is the gem of holiday inn cowgate...oh by the way , we are a Filipino family treated and served like royalty and a friend by a European receptionist named Daniel. This I say is not that easy to find here.

Stayed December 2013, travelled with family
Helpful?
Thank Restlesspinay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (188)
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Ayr, United Kingdom
Level 5 Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 25 December 2013

Booked this for our anniversary and also for the christmas markets in edinburgh. Its only 15mins walk princes street or get the no 10 bus. A warm and quick welcome then we had a lovely view of the church and a very quiet room. Every thing you need is here good tv channels, tea and coffee, a choice of pillows and a comfy bed. Free breakfast is brilliant continental or fry up? Have both lol we will defo go back here as it was cheap cheerful and central :-)

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rollies_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yucaipa, California
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 December 2013

Our trip to Edinburgh was much improved by staying at this hotel. We stayed 9 nights. The location cannot be beat, as just about everything you would want to see is within walking distance. The employees were extremely helpful and very pleasant, with the front desk being very patient with all my questions about their wonderful city, The breakfast was satisfying and plentiful, The room was small but well layed out, so we never felt crowded, The bathroom worked well for us and we appreciated the excellent water pressure, along with the great job housekeeping did keeping our room clean and in order. For the price, I don't think we could have done better. We arrived on a Saturday night and there was some noise in the hallway due to a young group of males celebrating a sports outcome. The front desk immediately took care of this and we enjoyed freedom from noise for the rest of our stay. The only glich to mention was the beds were a bit uncomfortable after about 5 days, thus the very good rating rather than excellent, but that would not stop me staying here again.

Room Tip: We stayed in Room 7, on the same floor as the lobby. It had no street noise and looked out upon the...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 6 Contributor
542 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 21 December 2013 via mobile

Although not actually on the Royal Mile, this hotel is close enough not to quibble.
Reception & check-in was quick & friendly and the room on the 4th floor was comfortable & compact, fine for overnight, but a little too small for an extended stay.
Directions provided by the hotel were not particularly clear and we found the recommended car park more by good luck than intention. The hotel discounts the parking fee, but it is still very expensive.
Breakfast was very good, the tea & coffee had taste & the orange juice & bread rolls were above standard for the usual buffet presentation.

Stayed December 2013, travelled as a couple
Helpful?
Thank MLW28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leven, United Kingdom
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 December 2013

We went for a couple of nights to visit the Christmas market and see the sights. This hotel was well placed to walk to the Castle, the Parliament, Princes street and all points in between. Hotel was warm and comfortable, bed was very comfortable, staff were friendly and helpfull and breakfasts were very nice.
Only negative was the traffic noise was very noticeable at night but then at home our bedroom is at the back of the house so we're used to silence.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MethilDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level 5 Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 December 2013

Hotel rooms basic but clean basically everything you'd expect for the price. Bar area ideally set out and quite comfortable. Reception staff very helpful and co-operative.
Breakfast a bit chaotic, bit of a free for all but that could have been possibly the busiest time fo breakfast. Breakfast options quite a wide variety from cereals, yoghurts, fresh fruit, cooked food accompanied by juices, teas / coffees, water etc.

Room Tip: 3rd floor to rear of hotel nice and quiet.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 388SUSH388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 15 March 2014
Dear Guest



It is great to hear your experience was spot on from check in to check out and it will be a pleasure to welcome you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton
Level 5 Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 11 December 2013

If not driving the HIE Royal Mile is easy to get to. From Edinburgh Airport we purchased an Airlink Bus ticket at the kiosk outside the terminal (£6 return per person). The bus runs every 10-15 minutes and the journey to Waverley Station takes 30 minutes. The hotel is a 10 minute walk from here. We used the directions on the hotel site using Market Street and Jeffries Street which is the best route.
The Hotel itself is ideal for a short break where you aren't going to be spending a lot of time in your room. The rooms are a bit small but adequate, clean and with good shower/bathrooms. We found the beds a bit soft for our personal liking but still slept well in a quiet room overlooking the church.
Other reviewers have said the rest. Breakfast is well presented with a good choice although yes the hot option is only sausages, scrambled egg and baked beans. However, fruit, cereals, croissant etc are plentiful.
The staff are helpful and you are very near the Royal Mile with most things walkable within 10-15 minutes.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexpressrm, Front Office Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 11 March 2014
Thank you for taking the time to post a review following your recent stay at The Holiday Inn Express Edinburgh Royal Mile. I am pleased to hear that you enjoyed your stay and found our facilities and location suitable for your stay in Edinburgh. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Edinburgh - Royal Mile

Property: Holiday Inn Express Edinburgh - Royal Mile
Address: 300 Cowgate, Edinburgh EH1 1NA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#24 Family Hotel in Edinburgh
#32 Romantic Hotel in Edinburgh
#35 Business Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Edinburgh - Royal Mile 3*
Number of rooms: 78
Official Description (provided by the hotel):
Edinburgh city centre budget hotels don't come any better than the Holiday Inn Express Edinburgh-Royal Mile hotel, Edinburgh's only Express hotel with air conditioned guestrooms. There's FREE Wi-Fi internet access in the public areas and cabled access in the guestrooms plus an extensive complimentary hot breakfast buffet too - this Edinburgh budget hotel is sure to be a popular choice! As the name suggests Edinburgh's newest superior budget hotel is located in Edinburgh's quaint Old Town, just moments from the historic Royal Mile, Waverley Train Station and internationally renowned attractions such as Edinburgh Castle, Holyrood Palace, Scottish Parliament Building, Princes Street and more. For sports fans the Holiday Inn Express Edinburgh-Royal Mile hotel is within easy reach of Murrayfield Stadium, home of Scottish Rugby, as well as Hearts Football Club & Hibernian Football Club. For meetings in Edinburgh our fully equipped, air conditioned meeting room can accommodate up to 40 delegates. Thanks to our FREE Wi-Fi internet access delegates meeting in Edinburgh can keep in touch while on the go! Our location is perfect for delegates attending the Edinburgh International Conference Centre. NCP Car park 3 mins walk. ... more   less 
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Also Known As:
Holiday Inn Express Edinburgh - Royal Mile Hotel Edinburgh
Express Edinburgh Royal Mile
Holiday Inn Edinburgh
Edinburgh Holiday Inn
Holiday Inn Express Edinburgh - Royal Mile Scotland

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