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“Pleasant surprise just off Royal Mile/High Street” 4 of 5 bubbles
Review of Holiday Inn Express Edinburgh - Royal Mile

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Holiday Inn Express Edinburgh - Royal Mile
Ranked #84 of 150 Hotels in Edinburgh
Certificate of Excellence
Bergen, Norway
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pleasant surprise just off Royal Mile/High Street”
4 of 5 bubbles Reviewed 17 September 2010

Stayed 5 nights in beginning of September and had a very pleasant stay. The hotel appears to be new and clean and the room was large with plenty of space for extra luggage. The bath room was large enough for us and the staff was very friendly and helpful. Breakfast is included, although basic. The breakfast room is open and light.
The location of the hotel is very convenient in the Old Town just short block away from the Royal Mile and High Street, but there was no problem with any rowdy loud happy people in the night time. We were travelling to start a member of the family at the University and the location is just a short walk from the University area and close to bus service out to Ikea (don't do Ikea on a Saturday...) You can have a look at the hotel and the area on StreetView

  • Stayed September 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MarkBretton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alant1974, Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 20 September 2010
Dear Guest,

Thank you for taking the time to leave a review.

I am delighted you had an enjoyable stay in Edinburgh. I hope you choose to stay here again if you are over visiting the member of your family that is studying in Edinburgh.

Once again thanks for the review and I hope to welcome you back to the hotel in the not to distant future.

Regards
General Manager

PS – I went to IKEA on Sunday and it was just as bad as a Saturday. Definitely stick to mid week
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1,271 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Roanoke, Virginia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 September 2010

I had a very positive experience. The staff was friendly, knowledgeable, and accommodating. They gave restaurant recommendations, tour suggestions and helpful directions. It was clean and comfortable. The free breakfast was also very nice.

  • Stayed September 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alant1974, Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 20 September 2010
Dear Guest,

Thank you for the excellent review. I am lucky to have such a fantastic team at the hotel.

The reception team are very knowledgeable about Edinburgh and are always willing to pass on any advice they can to our guests.

Once again thanks for the review and I hope it’s not too long before you are back in Edinburgh again.

Regards
General Manager
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Embrach, Switzerland
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 13 September 2010

We visited Edinburgh through the festivals - and it is "very" advisable to book a hotel room in advance. During the festivals this hotel would take 360 GBP whereas we paid 210 GBP in advance. Anyway if you are planning a sightseeing trip to Edinburgh and you want to walk to all the major sightseeings - this hotel is very recommendable.

  • Stayed August 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travellerch63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alant1974, Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 20 September 2010
Dear Guest,

Thanks for the great review. I am very pleased you enjoyed your recent stay in Edinburgh.

We are fortunate to have a great location and are a perfect hotel for a sightseeing holiday.

Once again thanks for the review.

Regards
General Manager
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Tucson
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 3 September 2010

Great location a short block off the Royal Mile for a clean, modern, pleasant hotel with free breakfast and free wireless internet in the lobby areas. Also we got a great price for a hotel in the historic part of Edinburgh. Oh, and extremely important for our family with two teenage daughters, this hotel will actually let you book a family room for four people, saving us the cost of an additional hotel room. This is very rare in older parts of European cities, so this is a ganga deal that left us with plenty of cash to have fun in Edinburgh. The room was smallish but manageable - you have to stay organized with 4 people and their suitcases in one room, but we're fine with that. If you're out seeing the sights all day you will be fine with the room size. If you all want to hang out in the room for long periods of time during the day, you'll probably feel cramped. We are always out seeing the sights and just use the room to shower and sleep. Modern plumbing/shower, comfortable beds, quiet room, decent free hot breakfast, and the location just couldn't be beat. One minute walk around the corner puts you right in the middle of the Royal Mile from which you can shop, eat, walk up the hill for Edinburgh Castle, or down the hill for Hollyrood Palace, hit a few pubs and take in a few museums. This will definitely be our stop in Edinburgh again. The hotel website says there is a charge for parking, but you can park outside on the street overnight for free - we did not have a problem with this although once we had to circle the block a couple of times waiting for a space. This is better than paying for parking all night. Be sure to ask the front desk staff what time you need to move the car in the morning. Tally ho lads and lassies!

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OffForAnAdventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alant1974, Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 20 September 2010
Dear Lads and Lassies,

Thanks for the great review. I am delighted you enjoyed your recent stay at the hotel.

As you have said in your review we do allow 4 people to stay in a room so it is ideal for families. This along with complimentary breakfast and free wireless internet throughout (not just in the lobby anymore) makes the hotel great value for money.

There is car parking outside the hotel which is free from 6.30pm until 8.30am but if you cant get a space there is a local multi storey car park where our guests get an exclusive 15% discount.

Once again thanks for the revenue and I hope you will stay again sometime soon.

Regards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 26 August 2010

Five people traveling together for three weeks around Scotland and England. We had two rooms one for mother and two children, second room for two adults (grandparents).
We know rooms are generally smaller in Great Britain. I was deceived by the pictures on website, explanation of room size and the thought that it is US hotel chain. (One Double bed and a sofabed). We thought it would work for mother and 8 & 9 year old children. The sofabed could not be closed after being made up. It is not even a bed. It is a platform contraption of some kind. There was no room to put one suitcase on floor or anywhere else, let alone luggage for a three week trip for three people. No room to walk around. The room for two people was a bit more comfortable as far as luggage was concerned however the sofabed was not enjoyed by the grandfather.
The room was very clean. The room and bathroom configuration was not well organized for travelers. The breakfast was good, dining area was very crowded at certain times. The staff was average. Hotel appeared full, the reception staff told us they could give a larger room to the mother & children for the next three days then hours later told us that would not be possible. We enjoyed Edinburgh, would not use this hotel on another visit.

  • Stayed July 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank trippy1skye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalMile, Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 30 August 2010
Dear Guest,

Thank you for leaving a review on Trip Advisor.

I am sorry you did not enjoy your stay as you felt the rooms were not large enough. The rooms at the Holiday Inn Express Edinburgh – Royal Mile are same size as all Holiday Inn Express Hotels in the UK and the most of Europe. The pictures on our website do not in any way misrepresent the hotel and I am sorry if you feel you have been deceived by them.

As you will see from the many reviews about this hotel other travellers are very complimentary about the sofa beds, staff and breakfast so I am sorry that you did not share this view.

We appreciate all feedback so we can continue to improve the service we offer our guests. Once again thank you for taking the time to leave a review.

Regards
General Manager
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South Coast
Level Contributor
124 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 23 August 2010

Rooms not overly large, but clean modern and functional. Breakfast buffet is in the price and is adequate.

  • Stayed August 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NickLz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalMile, Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 26 August 2010
Dear Guest,

Thanks for the review. Delighted you enjoyed your stay.

Hope to welcome you back in the not too distant future.

Regards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ripon, United Kingdom
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 22 August 2010

We couldnot fault this hotel it was exeptionally good value for money.On arrival we were greeted by staff who were actually pleased to see us and continued their pleasant manner all the time we were their.Nothing was to much trouble and they all were so polite and nice to us.The bedroom was all we wanted,the beds were really comfortable.We could not hear anything from other rooms or in the corridor,didnt even hear water running or doors closing,must have exeptional good walls as i am a light sleeper,best nights sleep ive had in months.Noisy from the streets but we kept our window closed and had the air conditioning on all night.The breakfast was excellent with as much as you wanted to eat.We left our case as we didnt get our train until later,again no problem and no extra charge.We will definatley be going back and recommending it to friends and family.

  • Stayed August 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DAWNROPER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalMile, Manager at Holiday Inn Express Edinburgh - Royal Mile, responded to this review, 23 August 2010
Dear Guest,

Thank you for taking the time to leave such a great review.

I am delighted you and your family enjoyed your stay at the hotel. I have a great team at the hotel that genuinely enjoy making every guests experience of the hotel a positive one.

I look forward to welcoming you back to the hotel in the not too distant future.

Regards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Edinburgh - Royal Mile

Property: Holiday Inn Express Edinburgh - Royal Mile
Address: 300 Cowgate, Edinburgh EH1 1NA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#24 Family Hotel in Edinburgh
#32 Romantic Hotel in Edinburgh
#35 Business Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Edinburgh - Royal Mile 3*
Number of rooms: 78
Official Description (provided by the hotel):
Edinburgh city centre budget hotels don't come any better than the Holiday Inn Express Edinburgh-Royal Mile hotel, Edinburgh's only Express hotel with air conditioned guestrooms. There's FREE Wi-Fi internet access in the public areas and cabled access in the guestrooms plus an extensive complimentary hot breakfast buffet too - this Edinburgh budget hotel is sure to be a popular choice! As the name suggests Edinburgh's newest superior budget hotel is located in Edinburgh's quaint Old Town, just moments from the historic Royal Mile, Waverley Train Station and internationally renowned attractions such as Edinburgh Castle, Holyrood Palace, Scottish Parliament Building, Princes Street and more. For sports fans the Holiday Inn Express Edinburgh-Royal Mile hotel is within easy reach of Murrayfield Stadium, home of Scottish Rugby, as well as Hearts Football Club & Hibernian Football Club. For meetings in Edinburgh our fully equipped, air conditioned meeting room can accommodate up to 40 delegates. Thanks to our FREE Wi-Fi internet access delegates meeting in Edinburgh can keep in touch while on the go! Our location is perfect for delegates attending the Edinburgh International Conference Centre. NCP Car park 3 mins walk. ... more   less 
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Also Known As:
Holiday Inn Express Edinburgh - Royal Mile Hotel Edinburgh
Express Edinburgh Royal Mile
Holiday Inn Edinburgh
Edinburgh Holiday Inn
Holiday Inn Express Edinburgh - Royal Mile Scotland

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