We booked a two bed roomed apartment overlooking the waterfront. The apartments appeared to be relatively secure being accessed by a fob which opened a central door to the building. There is also an underground carpark which is accessed via electrically operated roller shutters again you need a fob to operate these. We were therefore extremely disappointed to find our bikes had been stolen in the middle if the night. Presumably someone had gained access to the garage and then forced the locks of the bike rack to remove the bikes and leave the building without any difficulty. Signs throughout indicated the presence of CCTV however the hotel reception staff appeared disinterested in our loss and no one has been in touch to indicate whether the cameras recorded anything or indeed were even working. The apartments themselves were adequate but a like tired. The surrounding area seemed neglected as though building work had been abandoned. Having recently stayed at The Apple Apartments in Greenwich London there was no comparison. I was disappointed in the quality, service and overall experience. The theft from the car park left a very sour taste. I would not return.
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- Also Known As:
- Hot-El-Apartments Edinburgh Waterfront Hotel Edinburgh
- Hot-El-Apartments Edinburgh Waterfront Scotland