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“Professional staff, great hotel”

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Apex Waterloo Place Hotel
Ranked #34 of 148 Hotels in Edinburgh
Certificate of Excellence
London
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Professional staff, great hotel”
Reviewed 2 February 2014

I stayed here on a business trip and thouroughly enjoyed it! The check in was very quick and efficient, the staff very friendly. I had lunch in the restaurant, even the set menu was exciting and the staff attentive.
My room was on the 3rd floor, not a beautiful view, but as I was staying on business, I wouldn't have been able to enjoy it anyway.. The room/bathroom was clean and the amenities made the stay comfortable. I loved the soft duvet! Room service early in the morning was bang on time, which allowed me to get ready on time for my flight.

  • Stayed January 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bedike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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England
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 February 2014

We stayed here recently for two nights.
Upgraded to a deluxe room on arrival. The room was clean apart from inside the fridge. The bathroom was perfect, powerful shower, deep bath and elmis toiletries.
Big comfy bed too.
The only negatives were our room being placed opposite the cleaners cupboard which meant noise and little privacy, as it felt like throughout the day the cleaners were outside our room a lot. Also upon asking a question at reception the two receptionists were rude and patronising.
We didn't use the spa so can't comment on that.
Room service was good as was the food.
Pleasant stay.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yellow38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knutsford, United Kingdom
Level Contributor
3 reviews
Reviewed 1 February 2014

I stayed at the Apex in Edinburgh on business. It was an exceptional experience. Very quick checkin and out. No fuss, no queues and no problems. Simple email of invoice so no printing issues. Done in less than 60 secs. Food, ambience and attentativeness of the staff was just right and well measured. Not over the top but very helpful. Food and breakfast excellent. Location is great and an alround very good business experience. Definitely will try and others as an alternative business brand.
Neil Lazenbury

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neillazenbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gold Coast
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 February 2014 via mobile

We stayed at this hotel for 8 nights. It is at the opposite end of Princes Street to the shops. A short walk across the bridge to the Royal Mile. An error at checkin had them booked us in for 3 nights when I had booked and paid already for 8 nights. Wifi password and room key card had to be reset every day, very frustrating. Had to ask for robes to use the Indoor pool. Breakfast was poor and not worth 11 pounds. We found a great little Italian cafe on the corner that did great breakfasts and coffees for 7 pounds. The front reception staff were rude and not well trained. Our room was quite spacious and comfortable and very quiet. I would suggest staying closer to the other end of Princes street.

Stayed December 2013
Helpful?
1 Thank tal63goldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tidytotty
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 January 2014

myself and my partner stayed for one night in december for our wedding anniversary. The hotel was very nice with friendly staff. The only bad things i could think of was that we couldn't work the heating in the room as it felt a little cold,but i suppose we could have just asked at reception. our room also looked out onto a back alley which wasn't very nice. We never got the chance to use the spa but i would recommend this hotel. breakfast was very nice with plenty to choose from

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
Thank tidytotty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK Southampton
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 January 2014

The hotel is lovely and central, check in was a breeze, rooms clean but it's on the second floor, at the back of the hotel and over looks the bins, back alley and what looks like a night club door which kind of spoils everything as you have to have the curtains closed or suffer a truly horrible view which then make the room feel like a prison cell. I can also hear the staff taking out the bottles so Im not sure Im going to get a good nights sleep.

My advice would be only stay here if you get a room at the front of the hotel or worse case a room on floor 5 or above.

Room Tip: My advice would be only stay here if you get a room at the front of the hotel or worse case a room o...
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  • Stayed January 2014, travelled on business
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Helpful?
Thank PrinceyNaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Disley
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 January 2014

I always aim to stay here when I visit Edinburgh on business. This hotel is consistently good and the rooms are always clean and tidy. It's the little touches which really set it apart from the other hotels I can choose from; the tea and coffee making facilities, water in the fridge, easy internet access and the buscuits.
I really eat in the restuarant but the room service is alway tasty and well presented. The bar is a little pricey too. But this is a minor issues as Edinburgh has plenty bars and eateries. It's a quiet hotel too.

Room Tip: Choose one the rooms on the higher floors as these are quietest.
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  • Stayed January 2014, travelled on business
    • Value
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    • Service
Helpful?
Thank TheIronKettle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apex Waterloo Place Hotel

Property: Apex Waterloo Place Hotel
Address: 23-27 Waterloo Place, Edinburgh EH1 3BH, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Edinburgh
#6 Family Hotel in Edinburgh
#7 Business Hotel in Edinburgh
#13 Romantic Hotel in Edinburgh
#21 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Apex Waterloo Place Hotel 4*
Number of rooms: 184
Official Description (provided by the hotel):
Located in one of Edinburgh’s best spots at the east end of Princes Street, Apex Waterloo Place Hotel is within walking distance of the famous Edinburgh Castle and is just a few minutes’ walk from Calton Hill. George Street and The Royal Mile are also close by in this compact city centre. The classic Georgian architecture complemented by contemporary interiors make this hotel unique. Each bedroom is spacious and includes a 42” TV, complimentary high-speed Wi-Fi, bath and/or walk-in shower and Elemis toiletries. As a guest, you’ll also get complimentary use of the leisure facilities. An indoor swimming pool, sauna, steam room and Technogym make the perfect place to relax or escape from the stresses of everyday life. Time for more? Pamper yourself with an Elemis treatment at PURE Spa & Beauty. You can choose from a wide selection of restaurants and bars throughout the city during your stay, many of which are close by in the George Street area. If you’re looking for a traditional Scottish dish and a cosy bar away from the bustle of the town, look no further than Elliot’s Restaurant & Bar. ... more   less 
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Also Known As:
Apex Waterloo Place Edinburgh
Hotel Apex Waterloo Place
Apex Waterloo Place Hotel Edinburgh, Scotland

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