If you are staying here, PLEASE take the time to call and inquire what room you have been assigned! If you are on floors 5 or above, you are fine. Your room will be spacious, have all the amenities and have light and/or views from the windows. BUT....if you are in a room on 4th floor or lower (the hotel is built into a hill so 4 or lower is below ground), not only will your room be small and dark, it even lacks amenities provided on upper floors! FOR THE SAME PRICE!!! We were initially given a room on the 3rd floor (for $300/nt.). Small, dark with one window overlooking a brick wall with a handicap bathroom (whereby the entire floor gets soaked when the shower is on) that was not requested. I called and asked for a new room and as was told, "Sorry, everyone has checked in for the night already." What the heck does that mean? It was a Wednesday night and they were not full -- she just didn't feel like going to any trouble. After stewing for about it for one night, the next morning I approached the front desk, informed them the trip was a surprise for my daughter's 18th birthday and conveyed my disappointment in our room. This employee was much more helpful and, lo and behold, a new room was found. This one on the 5th floor. Bright, spacious and here is the list of amenities the 5th floor has that the 3rd does not (for the same price): terry cloth robes, full length mirror, radio/alarm clock & additional toiletries. Does not seem like much, but why is there any difference at all? Lower rooms are not cheaper. Basically -- you will be treated like a prince if given a high floor number and a pauper if given a lower floor room.
Furthermore, while the location was okay, if I was going to Edinburgh again, I would definitely want to be nearer the action -- look for somewhere on the Royal Mile. This hotel is actually sort of on the outskirts of where all the fun is. And if you are looking to save money, the chain hotel next door (maybe Travelodge?) was better value than the pathetic 3rd floor room we were originally given.
- Official Description (provided by the hotel):
- Located in the city centre to the East of Princes Street, this historic building combines traditional features with contemporary style. This four star deluxe hotel has 186 stylish en-suite rooms with widescreen LCD TV, large desk, free Wi-Fi and local calls, ground coffee and selected teas, luxury toiletries, iron and ironing board. Other facilities include Elliot's Bar and Restaurant, Events space for up to 184, and a Spa. The spa's pool, sauna and gym are free to guests and a range of Elemis spa treatments can be booked in the single and couples treatment rooms. ... more less
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- Also Known As:
- Apex Waterloo Place Edinburgh
- Hotel Apex Waterloo Place
- Apex Waterloo Place Hotel Edinburgh, Scotland