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“relaxing trip away”

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Princes Street Suites
Certificate of Excellence
Washington, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“relaxing trip away”
Reviewed 13 October 2013

we stayed at these apartments in September from the Monday until the Thursday, we read reviews before we booked & decided that they were a great choice, fantastic location, lovely smart clean apartments, beds are very comfy loads of room there were four adults in our group & there was more than enough room it was like home from home. staff very helpful & friendly will stay here again x

Room Tip: we asked for a apartment on the 3rd floor & it was great sleep quality was fantastic
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulalynn439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PSSteam, Revenue Manager at Princes Street Suites, responded to this review, 22 October 2013
Many thanks for taking the time to write such a lovely review on your recent stay at Princes Street Suites . We are very proud indeed to be able to offer one not only of the best location in Edinburgh but also some of the most spacious serviced apartments in the city . We hope we will soon have the pleasure of welcoming you back to princes Street Suites.

Kindest Regards
Ania Wozniak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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766 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (140)
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Sydney, Australia
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2013

These apartments are in a fabulous location when visiting Edinburgh. They are clean, well presented and reasonable value. Close to train transport and easy walking distance of the city. I'd definitely stay again

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PSSteam, Revenue Manager at Princes Street Suites, responded to this review, 22 October 2013
Thank you for taking the time to write your review after you recent stay. We were delighted that you enjoyed your experience in Edinburgh and Princes Street Suites. We very much look forward to welcoming you back to Princes Street Suites on your next visit to Edinburgh.

Kindest Regards
Ania Wozniak
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampton, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2013

Arriving in Edinburgh I was amazed how central this apartment is, at the East end of Princes Street. We started in Rm 28, (3rd floor) which was clean, comfortable, well-appointed but slightly in need of TLC, no curtains in living room, perhaps to dissuade extra visitors! (Missing bath plug, assorted crockery, etc.) In fact, our daughter decided to visit us, so we requested, and were fortunately able to book an extra four nights in a larger apartment with two bedrooms, no.37 on the 4th floor. This was much nicer! The staff were most helpful and put themselves out to assist us. I'd happily stay there again in future. We're used to Timeshare quality self-catering accommodation, so this suited us well.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GrahamBeresford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PSSteam, Revenue Manager at Princes Street Suites, responded to this review, 22 October 2013
Thank you for your positive review and the details regarding ease of location to the attractions in Edinburgh. We have taken your points on board regarding kitchen and bathroom items and hope that on your next visit you will find the kitchen more fully stocked. We were delighted that you had a relaxing and enjoyable stay at Prince Street Suites and we very much hope to welcome you back on your next visit to Edinburgh.

Best Wishes
Ania Wozniak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Workington, UK
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 October 2013

Booked the apartment for a family break with our daughter, her finance and our cousin from Australia, they were ideal, 3 good sized bedrooms, one en suite,the roof top terrace was a bonus, views across the city were fab and would be great for a barbeque - there was one there to use The suites were well located 2 minutes from the St James shopping centre and less than 5 minutes from the Waverly train station. Would definitely recommend this place and stay there again

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PSSteam, Revenue Manager at Princes Street Suites, responded to this review, 22 October 2013
Thank you for taking the time to write your review after you recent stay. We were delighted that you enjoyed your stay at Princes Street Suites on your recent visit to Edinburgh in September. We very much value the reviews and thank you for taking the time to mention our roof top terrace and location of the property. The ease of city centre access is enjoyable by all of our guests. We very much look forward to welcoming you back to Princes Street Suites on your next visit to Edinburgh.

Kindest Regards
Ania Wozniak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annecy, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2013

I booked our 3-nights stay at Prince Street Suites four months ago, without the slightest hesitation; I had read so many great reviews about this place that I thought it’d be perfect for our little trip to Edinburgh.
Its location right in the town center makes it very convenient to arrive from the airport - the Airlink bus dropped us just a few steps down the hotel. No need to add that it’s also very pleasant to visit the city, as the hotel is right at the junction between the new town and the old Edinburgh; we didn’t even need to use public transport.
We arrived around 3pm, were welcomed courteously by the receptionist, and were assigned room 3. This room is located in the lower part of the building, and when the elevator opened its door at level -3 we started to think something was wrong… The corridors there were filled with linen room equipment, and there was a broken printer on the floor…At first we thought we hadn’t landed on the right floor, but after a little research we found the direction of our room, printed on a A4 sheet, duct taped on the wall!
At the end of a long corridor was our one-bedroom suite. The latter was very spacious, with modern furniture, though a little bare, aesthetically speaking. As for the rest… Our bed was ridiculously little for two, added to what it wasn’t confortable at all and very creaky. In the lounge, the couch looked quite worn out, and had spots on it. The carpet’s angles were sticking up, revealing straps of adhesive tape on the floor… In the kitchen, the kitchenware was mismatched and few items were missing. The toaster was very dirty. The bathroom looked very cute, but when I filled the tub to have a bath, little pieces of dark crust and hairs of the previous occupiers started floating at the surface of the water…
We didn’t have a great view at all, actually as we were on the lower floor, our windows were overlooking a dark street, a train station and the footbridge leading to it. That detail wouldn’t have been dramatic if it hadn’t been so noisy all night long. Were heard trains, people talking in the street, and even railroad works!! The second night, the sound of the pneumatic drill resonated so bad that we ended up calling the reception. The receptionist was very friendly, and called the society responsible for the noise. He called us back in our room later to let us know that he couldn’t move us as he had no other free room, and that we would have to put up with the nuisance for another hour. He offered to move us to a quiet room the following day.
Our new room just enhanced the feeling we had of having been “underclassed” in our first suite. That one was larger, with an extra bathroom and high ceiling. It was fancily decorated. The bedding was larger and of significantly better quality. The kitchenware here was clean and nothing was missing. The furniture and the bathrooms were also very clean. But as for the noise issue… That new suite was on the ground floor and our windows were opening on the sidewalk! Were heard the pedestrians, people waiting at the bus stop talking, sometimes even shouting. Our bedroom window was again on the same side of the building and the work resumed at 6am… We could also hear people talking in the reception for our entrance door was in the main hallway. No need to precise we had no view either as the curtains had to remain shut for privacy matters.

We were very disappointed in our stay. We couldn’t get one proper night sleep and we felt sort of neglected by the staff – what did we do to deserve that first suite that clearly was not up to the standards of the hotel?? We also would have appreciated to get a quiet room if only for our last night… All we got is a “we’re sorry about that” when we complained about the noise nuisance.
Aside from this, the staff was quite friendly and everything you need to feel at home can be found in the rooms. In a word, I think Prince Street Suites can be a very great accommodation if you’re not relegated to an inferior suite...

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Virginie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandrine C, General Manager at Princes Street Suites, responded to this review, 7 October 2013
Many thanks for taking the time to write a review on your recent stay at Princes Street Suites. I am sorry to hear that the standard of the apartment did not match with your expectations. All your points have been taken on board and will be investigated further. All our apartments are of different shapes and sizes and are divided into categories based on number of bedrooms available and not based on floors or size of the apartment. I hope we will have the pleasure of welcoming you back to Princes Street Suites so that you can experience for yourself why we are so highly rated by most of our guests . If you do, please do contact me directly on gm@princesstreetsuites.co.uk ... Et bonjour a Annecy, j'y ai habite deux ans, c'est une tres belle ville! ..... Bien cordialement . Sandrine
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Glasgow, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 October 2013

Three long time friends visiting for our special birthdays. We were delighted with our 4th floor suite, although we found the settee a bit uncomfortable and the rug had been removed leaving sticky tape on the floor, and two or three of the blinds were broken, this did not spoil our 3 days there. The suite and utilities were clean and the beds were clean and comfortable, service was excellent, breakfast was great and the reception staff very accommodating with information. The spa staff made it very welcome and offering champagne to celebrate our special birthdays. The locality is ideal. We all would recommend and thoroughly enjoyed our stay in Edinburgh.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandrine C, General Manager at Princes Street Suites, responded to this review, 7 October 2013
Many thanks for your lovely review on your recent stay at Princes Street Suites. I am delighted that you have enjoyed your overall experience and hope that we will have the pleasure of welcoming you back soon to Princes Street Suites - Best wishes - Sandrine CL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level 5 Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 September 2013

I really liked this property. The people at the font desk went out of their way to allow us to change rooms to a smaller room with a much nicer view. We originally were given this ridiculously large 2 bedroom 2 bath suite....and for just my mother and I it was too big, plus there was no view at all. They gave us a smaller 2 bed/1 bath room on the top floor overlooking the beautiful cemetary. I couldn't have been happier with the space. The kitchen was nicely appointed, and the living room was very large. The basket provided at check-in filled with little snacks was very welcome for our breakfasts on most mornings. We elected not to use the elevator as it literally took more than 5 minutes which in a hotel with this few floors is not good. We took the stairs up all 4 floors from the main floor which was a little bit of a treck for my mother who is in her 60s. The rooftop is really lovely, and if the weather were a bit warmer we definitely would have spent more time there. The location is off the main area where most of the tourists are, but very close....just a quick couple blocks down and across the bridge and you're there. The hotel is a long treck to Holyrood with many hills....I would recommend taking a taxi. Overall I would definitely stay here again. The price is great, especially for the amount of space you get.

Room Tip: The rooms are on the higher floors have a much nicer view, especially if you request to have one ove...
See more room tips
  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrequentTravels3071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PSSteam, Revenue Manager at Princes Street Suites, responded to this review, 22 October 2013
Thank you very much for writing your recent review on trip advisor for Princes Street Suites. We were delighted that you enjoyed your time at the property and found that Princes Street Suites was a great base to explore Edinburgh. We very much hope to welcome you back soon

Best Wishes
Ania Wozniak
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Princes Street Suites

Property: Princes Street Suites
Address: 16 Waterloo Place, Edinburgh EH1 3EG, Scotland
Region: United Kingdom > Scotland > Edinburgh > Broughton & Calton , Castle / Royal Mile / High St
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #5 of 206 Speciality Lodging in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Princes Street Suites 4*
Number of rooms: 37
Official Description (provided by the hotel):
Location, space and service make Princes Street Suites a modern Edinburgh classic. Whether you check in for two nights or two weeks you'll enjoy the unrivaled space to entertain, work or simply relax that these superb award winning serviced apartments have to offer. You can choose from our luxurious three bedroom penthouse with views of Edinburgh Castle and Arthurs Seat to our spacious studio, one, two and three bedroom apartments. ... more   less 
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Also Known As:
Princes Street Suites At 16 Waterloo Place Hotel Edinburgh
Princes Street Suites Edinburgh, Scotland

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