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“Second visit & excellent again”

Palm Court at The Balmoral
Ranked #40 of 2,609 Restaurants in Edinburgh
Certificate of Excellence
Cuisines: British
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Restaurant details
Good for: Special Occasion Dining
Dining options: Breakfast, After-hours, Lunch, Reservations
Neighbourhood: Princes Street and Gardens
Description: Palm Court is an Edinburgh institution that's as glittering as its glass dome and Venetian chandelier. Sip vintage champagne or sample our award-winning Afternoon Tea with a wide selection of loose leaf teas, coffee, classic and contemporary sandwiches and savouries, pastries and sweet treats. A harpist provides the perfect accompaniment. Palm Court Opening Times: Monday to Thursday 8am to 7pm Friday 8am to 8pm Saturday 8am to 9pm Sunday 9am to 7pm Afternoon Tea: £40
Reviewed 5 August 2014

Quaint, tasty savoury bites followed by great scones and clotted cream. Not forgetting the sweet treats before chocolate trolley with amazing fruit loaf. Very relaxing with unobtrusive harpist setting a great mood. The team were very busy - too stretched at times but they apologised and kept smiling. Well done.

2  Thank Mark-Nor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 22 August 2014

Dear Guest,

Thank you for your review following your second visit to Palm Court for afternoon tea. Your feedback is extremely valuable and I am delighted to learn that your Balmoral experience was positive.Thank you again for the trouble you have taken to share your experience.

I do hope that we will have the pleasure of welcoming you back in the future and would ask that you feel free to contact me directly if I can be of any assistance in making future arrangements.

Best regards

Jennifer Laseen
Palm Court Manager
0131 556 2414

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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534 - 538 of 841 reviews

Reviewed 4 August 2014

We booked champagne afternoon tea for my mother in laws birthday. Had a wonderful experience. The service was first class, especially Viktoria who was so attentive. Palm Court was elegant but very relaxing, the harpist was beautiful and the rendition of Happy Birthday with the cakes (complete with candle and decorated plate) for the birthday was a lovely touch. The food was first class - one of our faves was the coronation chicken tart delicious! I have been for several afternoon teas and they are generally a disappointment and you feel a bit cheated for the price but this was worth every penny. All the little extra touches were lovely eg. uneaten scones in a lovely box with pots of jam, little tea caddys to take home... a true experience. Wonderful. Thank you Palm Court and thank you Viktoria for making her day so special. Highly recommend to anyone and everyone and no doubt will return in the future!!

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1  Thank JennyLondon49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

Such a fabulous treat, afternoon tea in this impressive hotel, on a grey November day! Wonderful service, delicious sandwiches, savouries and cake, and of course, tea! We had a harpist play gentle tunes, which made for a great afternoon.

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Thank mrsgoggins2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

Just had a lovely afternoon tea at the Palm Court, served by Victoria, polite, very friendly and helpful. Thoroughly enjoyed ourselves and were made to feel very welcome. Harp recital an added bonus x

1  Thank Elspeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Delighted by our Afternoon Tea at the Balmoral--the setting is grand but far from stuffy, so that guests can be as fancy or as casual as they like. It was so nice to be seated in soft-cushioned couches and treated to course after course of dainty delicacies. Everything (sandwiches, cakes, and sweets) were exquisitely prepared, ingenious and filled with terrific flavors. The tea was a whole new level of divine, freshly brewed and served from a sterling silver teapot into porcelain cups. We took nearly 2 hours to finish all, and nobody rushed us or asked us to leave.

Our server, Ricardo, was the consummate professional who guided us through our options and treated us with great respect. I was especially impressed with his ability to float about the room and deal with all of us and our requests, all the while smiling and having a good time, but keeping to the authentic and sophisticated air of the place. Really fun thing to do, either for a celebration (birthday, engagement, etc.), or just to go and enjoy an age-old tradition.

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3  Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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