On our way to a later dinner reservation nearby my wife and I decided to pop in to the lobby bar here in the hope of having some cocktails. We then proceeded to stand at the bar, with 6 staff behind it, and were completely ignored for 15 minutes. During this time I could only see two staff actually making cocktails: one guy spent the whole time tapping away at the till with a despairing look on his face, another stood around and attempted to 'look busy', two female members of staff wandered around moving glasses about, not really doing anything of worth. I attempted to make eye contact with the guy tapping away at the till, who briefly exchanged glances with me, before my wife tried 4 times to get his attention by shouting 'excuse me' in his general direction. The straw that broke the camel's back in this case was when a glamorous couple walked in, went straight up to the bar, and the till-tapping chap promptly dropped everything and fawned to their every command. At this point we had enough and left - we went to a nearby cocktail bar and had some great service within about a minute of arriving.
I have waited for 10 minutes, often more, for service during the festival in Edinburgh, but never in my 10 years of living here have I been completely ignored in a relatively quiet bar for 15 minutes without any staff even acknowledging my existence. To say that I will not be recommending this place is an understatement. The bar staff need sacking, the lot of them. An utter disgrace.
- Official Description (provided by the hotel):
- G&V Royal Mile Hotel, Edinburgh is set in the heart of the capital on the historic Royal Mile. The hotel has breath-taking views over the Royal Mile, Edinburgh's Old Town, Arthur's Seat and even on to and across the Firth of Forth. Established as one of Scotland's most stylish five star hotels, G&V Hotel is known for warm, friendly, five star hospitality tailored to the individual. As part of the Quorvus Collection, G&V Royal Mile Hotel is a new generation of luxury combining contemporary design, a warm welcome and Scottish character. All 136 rooms and suites come with complimentary Wi-Fi, newspapers and Nespresso coffee and tea. Each room includes rain showers, generous bath products, LCD TV's with iPod and laptop connections, luxurious bathrobes and slippers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Ebookers, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your G&V Royal Mile Hotel Edinburgh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- G&V Royal Mile Hotel Edinburgh Scotland