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Radisson Collection Hotel Royal Mile Edinburgh
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Reviews (3,058)
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All reviewsroyal milefree mini barcucina restaurantgeorge iv bridgenespresso machinevictoria streetstylish hotelfloor to ceiling windowsrain showerturn down serviceeggs benedicthotel barperfect locationfabulous hotelarthur's seatbirthday treatloved this hotel
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Reviewed 16 February 2014

Just home from weekend in Missoni fantastic hotel very modern and bright,room was fab just loved the rain shower(I want one)!! Best nights sleep have had in ages very comfy.Breakfast was superb staff very friendly and helpful.thanks Missoni for making our weekend just great to chill out hope to be back soon.Alison :)

  • Stayed: February 2014, travelled as a couple
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Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James A, Guest Relations Manager at Radisson Collection Hotel Royal Mile Edinburgh, responded to this reviewResponded 25 February 2014

Dear Alison M,

Thank you so much for sharing your kind comments with us, and other Tripadvisor readers, following your 5 star stay in Edinburgh. Absolutely delighted you had such a great time with us in our wonderful city. Please come back to chill out with us soon,
Kind regards,

James Archer
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2014 via mobile

My bf took me to missoni for a through the week surprise trip & I was quite excited, having stayed in several hotels in Edinburgh this was one on my list to try.
Reception staff greeted us well, offered to take bags to our room- which we decline & explained the hotel facilities etc.
the room was nice enough on the surface but the floor was grubby, not sure how often it's cleaned, the throw & bathrobes looked quite tired & loose threads. The tv wasn't user friendly, not that we were there to watch tv!!
Lovely bottle of proseco in the room for our arrival which was a nice extra. The bathroom with walk in shower was great & the extras were all good. We were on 1st floor so just had a view of the main road. If staying here again if request a higher floor as other reviews say that's the best views!
Ate in cucina that night & the food was lovely. Staff were attentive but not too full on. Breakfast was standard & was included with our room. If it wasn't included we wouldn't have ate at the hotel. Standard hotel price for breakfast but plenty of places outside the door that offer decent deals at good prices.
Overall a nice hotel. I'd not say a 5* as it's a bit tired looking, damaged tv remote in room (it still worked) & for the price we could have got more for our money.

Stayed: February 2014, travelled as a couple
Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James A, Guest Relations Manager at Radisson Collection Hotel Royal Mile Edinburgh, responded to this reviewResponded 25 February 2014

Dear Emma M,
Thank you very much for your 4 star review following your stay with us in Edinburgh. It is very pleasing to read that you were given such a warm welcome on arrival. I would like to get in touch with you to I update your personal profile in our system so that we can be ready for your next stay with us in Edinburgh. Would you be able to get in touch with me on 0131 220 6666 at your earliest convenience. We look forward to welcoming you back soon,
Kind regards,
James Archer
Guest Services Manager

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Reviewed 15 February 2014

We stayed in the Missoni the weekend of Scotland v England. The hotel was lovely very modern very aztec. The staff were really friendly and really helpful and made our stay very pleasant. The bar by evening was busy and friendly and the staff seemed to be on the ball the whole time. The only thing honestly I can say that let this hotel down was the breakfast. Not the service or quality but the quantity. There is plenty of continental breakfast as its a buffet but no toast you have to order this from the waitress/waiter which wasn't made clear anywhere. The cooked breakfast was sausage, bacon, tomato, mushroom, egg and black pudding and it was exactly that 1 sausage, 1 rasher of bacon, 1 small tomato, 1 medium mushroom, 1 egg (cooked how you wanted), 1 bit of black pudding. The second day we were there the bacon was missing. When we ordered toast on the second day we got 1 slice each. As chatty as the waitress/waiters were they asked if we had finished and cleared our places and stood and spoke to us wished us a nice day etc they didn't give the impression you could ask for more toast or another sausage.... Oh and the milk for the serial was in a jug on the side and was warm as opposed to cold which being really picky is how I like my serial with chilled milk. Sorry Missoni if it wasn't for the breakfast I'd give you 5 stars. I would come back but not for breakfast.

  • Stayed: February 2014, travelled as a couple
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Thank E14PUG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James A, Guest Relations Manager at Radisson Collection Hotel Royal Mile Edinburgh, responded to this reviewResponded 24 February 2014

Dear E14PUG,

Thank you so much for taking the time to review Hotel Missoni following your stay in Edinburgh and for your kind comments about our friendly and helpful staff. I am so sorry, however that you were let down by the lack of attention to detail and consistency of your breakfast experience, had we got this right, then you may have awarded us with the illusive 5th star. As always we pay extreme care to all of our guest comments and I have made personal sure that the right people have been informed of the shortfalls you experienced. I honestly hope that we have not put you off coming back to stay in the future; you are very welcome and we look forward to your potential return,

Kind regards,

James Archer
Guest Services Manager

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Reviewed 15 February 2014

The hotel was a real treat for a weekend, absolutely fabulous room, food, staff and location. Edinburgh is a lovely city, one of my favourites in the UK and the Missoni just made the whole weekend perfect. Thoroughly recommend to everyone.

  • Stayed: February 2014, travelled as a couple
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Thank JohnSarah1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James A, Front Office Manager at Radisson Collection Hotel Royal Mile Edinburgh, responded to this reviewResponded 18 February 2014

Dear John & Sarah,

Thank you both so much for taking the time to share your lovely comments!

I am delighted to hear that you enjoyed your weekend stay with us here at Hotel Missoni!

We do hope you come back to visit us soon!

Kind regards
Ann Enneguess Acting Front of House Manager

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Reviewed 14 February 2014

Had a wonderful dinner in the hotel's restaurant. Great food and the service was excellent. The waiter could not have been more attentive and all the staff were very welcoming. A refreshing change to have such good service.

  • Stayed: February 2014, travelled with friends
    • Value
    • Service
Thank Ruth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James A, Guest Relations Manager at Radisson Collection Hotel Royal Mile Edinburgh, responded to this reviewResponded 24 February 2014

Dear Ruth C,

Absolutely delighted you had such a great meal at Cucina. Thank you so much for sharing your feedback with us and other Tripadvisor users. We look forward to welcoming you back to Cucina soon so we can impress you once again,

Kind regards,

James Archer
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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