Four of us were booked in for dinner at 7pm on Friday 2 May. We ordered starters and mains at about 7.15, the starters arrived about 20 minutes later and we'd finished them by 8pm. We then waited almost an hour without any sign of the main courses. We asked if our order had been forgotten. After about another 5 minutes two mains arrived, without explanation or apology. A further 10 minutes passed by and then the other two main courses arrived, again without explanation or apology. The pub was very busy and so some waiting was inevitable but our waiting time was quite excessive, it seemed clear that our order had been forgotten and at no time did anyone explain or apologise for the delay. The food it should be said was excellent but after such very poor service we are unlikely to return.
- Also Known As:
- The Sheep Heid Inn Edinburgh, Scotland