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“overpriced compared to other hotels”
Review of THE GLASS HOUSE

THE GLASS HOUSE
Ranked #933 of 2,460 Restaurants in Edinburgh
More restaurant details
Restaurant details
Dining options: Dinner, Lunch, Breakfast, Reservations, Seating, Serves Alcohol, Waitstaff
Neighbourhood: Old Town
Level Contributor
80 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“overpriced compared to other hotels”
Reviewed 14 August 2013

staff friendly and professional. great location but i found it over priced compared to other 4 star hotels in the city

Visited August 2013
Helpful?
Thank AlexDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 reviews from our community

Visitor rating
    24
    10
    5
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Edinburgh, United Kingdom
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Lovely nights stay”
Reviewed 8 April 2013 via mobile

We stayed here for an anniversary present and was not disappointed! The staff were amazing as we're the surroundings and room which we got upgraded when we got there ( another surprise that added to our experience) there was also a little card from the staff saying happy anniversary! We got a good deal staying on Sunday night and having bought the package which included dinner bed and breakfast and also cinema tickets for vue at omni centre. Could have done with another night to enjoy this first class hotel! Highly recommend.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank janis d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“housekeeping use do not disturb sign as a exuse not clean”
Reviewed 16 March 2013

It is evident that this hotel was once 5 star but not anymore . Housekeeping staff observed us leaving our room. On our return we found they had had taken the do not disturb sign form inside door handle and placed it on the outside as an exuse not clean the room and this happend more than once. on entering the bathroom the first thing you see is a sign from the management pleadingley asking you not to use a lot towels. It can be very disappointing to return after a days sightseeing to find your room just as you left it with no tea coffee or milk. The only thing that is keeping this hotel open is it's location. Tvs are verry old and small and display a distorted picture. Staff were very friendly so this is why i give 2 stars

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
Helpful?
2 Thank Lea79186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Don't waste your money”
Reviewed 17 February 2013

Just had a 2 night stay in glass house was poor poor...no way near the service you should be getting when spending large amounts of money for a stay.we stayed in a suite which cost over £500..on arrival we had to place a 100 pound deposit on top of the 500 we had already paid for the room...why*??? Incase we used mini bar or there honesty bar...maybe not £8.00 a nip......we have stayed in many 4-5 star hotels and this was the worst...bed uncomfortable 2 singles pushed together please..paint work chipped..bed not made properly.no water to drink 2 small milks for tea...tv had to be fixed to watch..and the staff unhelpful and a bit rude....there was one staff who is obviously a part of the room service team who should be running the show he treated us 5 star

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank pippinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
28 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Great Hotel, Great Position”
Reviewed 13 February 2013

Have just returned from a 3 night stay at The Glass House, what a great hotel, great position, right in the centre of town. The staff were very helpful, whether recommending places to eat or booking taxis they couldn't help enough. Very comfortable rooms. Highly recommended.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
Helpful?
Thank tinyhj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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