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“Much better than expected!”
Review of Art Roch Hostel

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Art Roch Hostel
Ranked #142 of 218 Speciality Lodging in Edinburgh
Reviewed 29 June 2012

I booked this hostel and read the reviews afterwards and I was really concerned with what i had read in the reviews. The hostel was clean and quirky and the staff were very helpful, I saw a number of rooms as it was quite a large group and all the rooms were clean and suitable to their purpose, they are not fancy they are not the Hilton it is a clean hostel that provided me exactly what i needed somewhere to sleep. It was a reasonable cost and i think good valuable for money!

  • Stayed: June 2012, travelled with friends
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Thank Shornie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 19 of 71 reviews

Reviewed 24 June 2012

Had a 5 nights reservation..party of 4..2 out of 4 got infected with bed bugs..the day of our departure, the room was still been rented even thought they knew about it... Having bed bugs that is one think ( even in fancy hotels) but not acting immediatly on the problem, that isn't the way to do good business!
Great location!

Room Tip: Ask if the situation is now ok ( no more bed bugs).
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  • Stayed: May 2012, travelled with family
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Thank LiseAmerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2012

After I booked I decide to read reviews from this hostel in another webpage and the reviews were horrible and I was concerned but still decide to try and I dont regreted. The ambience is very nice. I loved it. It is not virginal clean but it is OK. The room and toilets were cleaned every. If you are tall I dont recomend sleep under bed cuz the space is small. The staff was very nice specially the smiling dark hair spanish guy. Of course there is exception but the rule was most of the staff were great. I will return for sure.

  • Stayed: June 2012
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Thank anapr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2012

I've been there for two days with some friends. We booked a room with bathroom and decided to pay for the hole room to have a private room. When we arrived the hostel didn't look so bad: it was spartan but cool furnished. Unfortunately when we got to the room we understood we made a mistake: the room was narrow with a low roof cold as hell and DIRTY. Heating didn't work, dust and hair where everywhere, one of us found an empty bottle beneath the matress. Half of the room's floor was covered by water: "it's the water they used to wash the room" we thought.. WRONG!!! After a couple of hours, since the water didn't dry up, we tried to understand the reason and we discovered it to be water of the closet drianing out from a tube running up against the wall through half of the room. To close the leak somebody had used some dirty tissues that when the room was "cleaned up", hadn't been removed. In the meanwhile some of us used the sink and the closet (fortunately just for liquid needs): for the first hours no problem occurred, but after some time, they got clogged and water started to raise instead of decreasing. We checked the shower and water was coming up from there too altough we didn't use it. It was about 2 am and the situation was unsustainable. We went down and we asked for a room change. At the beginning the receptionist didn't want to change us the room, saying that the hostel was full: Lie! After a few minutes that we insisted they moved us in a 12 people room, saying that the next day we had to move to another room since this one was booked. No problem for us. But in the morning they changed again their opinion and said we could stay there and that nobody would have join us since we paid for a private room.
Obviously when we came back from dinner we found two other guests in our room. If we had been informed at least we could lock our stuff.
In addition the public toilest on our floor where out of order and the one on the upper floor where always clogged by toilet paper and worse.
Finally I want to thank the redheaded receptionist that when we asked for more blankets (3 where missing), after the third request, he simply throw them on the wet ground of our room. Thank You!
Don't go there!

  • Stayed: April 2012, travelled with friends
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2  Thank flea07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2012

well..... if i was staying here with the wife she would have said "NO WAY HOSAY" as soon as she walked through the door and went else where,but as it was a stag night for 32 lads it was bearable for the one night just to get our heads down after a night on the drink.
on arrival we asked our selves " who booked this!!" there was a bloke asleep on one of the many old sofas, we thought he was a tramp but later relised that he was the night time reception man who must sleep there during the day.
the reception is full of old junk, old books and even a life size sheep, old sofas dotted all over and not very hospitable or clean.
the dorm room 205 slept 12 of us in bunk beds which where a bit rocky to say the least.
you have to make your own bed and strip your bed on checking out, but if the beds where already made you would have not seen the state of the beds, quilt and pillows which where alful
the sheets where white and clean but we all slept with our clothes on!! yes it was that bad and if any body snores out load every body in the room knows about it, we where lucky we knew the lad who snored and woke him up to stop him snoring, but if you where in a dorm and did not know the snorer you could not wake him up and would have to put up with it!!
we where two quilts and a pillow short in our dorm so i found my way down the maze of corridors and stairs to the reception to ask for some bedding when the receptionist actually came he said he would bring them up for me.......STILL WAITING FOR THEM !!!
the showers and toilets where comunal and very basic to say the least,water in the showers was freezing and one of the floor tiles in front of on of the showers had lifted revealing a big hole in the floor
the hostel is run down and has old records glued all over to walls and floors.
the hostel is in a great location in the grass market right on the strip for the nightlife/bars and directly opposite Edinburgh castle
the Art Roch hostel used to be The Salvation Army so it was probably a doss house for the homeless and in my opinion i don't think it has had much money spent on it to turn it into a hostel

  • Stayed: May 2012, travelled with friends
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23  Thank SUSAN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2012

We were 7 friends and we booked a room for 8 people with private bathroom for two nights. Our room (number 104) was the worst I' ve ever seen in my entire life: there was not hot water in the shower, no heating, the floor was dirty and there was a water loss from the toilet, the basin and even the floor. The first night we have been forced to go to the reception and ask to change room because the situation was really insane and we felt like in Venice: the floor was being completely covered by the water!!!
They moved us to a bigger empty room (for 12 people) and we passed the night. This second room was ok. We did not have a private bathroom and consequently we used the commun toilets and showers: the showers at the first floor did not work at all and many toilets (first and second floor) were out of order because clogged by toilet paper.
After the first night issue the receptionist promised us to take care of anyone could not check in in our room (in order to have a private room) but when we went back in the night we found two new guests in our room.
After our complains they let us go without paying: we appreciated it but we would have preferred to be happy about our accomodation and pay instead of not paying and stay in su ch a terrible place.
Very well located, the hostel is in the center of the town and heart of nightlife but it's really easy to find something better in the same area.

  • Stayed: April 2012, travelled with friends
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2  Thank davide_2982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2012

The location: amazing! Everything else: barely tolerable. It's the little things - staff was regularly absent from the front desk for extended periods of time at all hours eg. our beds were stripped halfway through our stay which led to a 30 minute wait and arduous process to get new bedding, the rec room never closed, and security was almost nill. The rec room was alright - ping pong and pool table, tv, weights, and a decent kitchen with plenty of fridge space which came in very handy but it's also above the rooms and the walls/floor/ceiling are paper thin so bring ear plugs or sleep aids.

  • Stayed: April 2012, travelled with friends
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1  Thank Ready4Anythn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Art Roch Hostel

Address: 2 West Port | Grassmarket, Edinburgh EH1 2JA, Scotland
Region: United Kingdom > Scotland > Edinburgh > Old Town
Hotel Style:
Ranked #142 of 218 Speciality Lodging in Edinburgh
Hotel Class:3 star — Art Roch Hostel 3*
Number of rooms: 40
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Also Known As:
Art Roch Hotel Edinburgh
Art Roch Hostel Edinburgh, Scotland

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