Have just stayed at this hotel for the weekend as we were running in the Marathon Festival. We had three rooms, and we all found them clean, comfortable and well furnished. The location is fantastic, especially for the marathon start, and railway station which were a five minute walks away! The staff were variable, the man who checked us in was very friendly and helpful, and even went to the effort of putting all marathon runners on the same floor so we would have a good sleep. The woman on checking out was less so, we had previously been promised the option of leaving our luggage, 2 big cases, 2 bags and a laptop, at the hotel on checking out, as our train home was four hours later. When we tried to do this we were told in a very surly and dismissive way that they had no more room for this and we would have to go to the left luggage at the station.(Which cost £12) Not a big deal, I realise that they don't have to do it, but the way she spoke to us was very dismissive and there was clearly room behind the reception desk. If she had shown a bit more courtesy in declining our request, it wouldn't have been a problem. Small complaint however, it would not put me off returning.
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- Also Known As:
- Travelodge Edinburgh Central Waterloo Place Hotel Scotland