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“First Class”

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Waldorf Astoria Edinburgh - The Caledonian
Ranked #53 of 149 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersSilver level
Aberdeen, United Kingdom
Level 6 Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“First Class”
Reviewed 2 December 2013

A first class experience from the moment you arrive to the sad point where you need to leave.
Very central location. Great Valet parking. Fast, friendly and knowledgeable reception staff.
We had a deluxe room with a Castle view which was superb. Great room size and amenities including Nespresso. Fabulous bath robes.
We did it all:
Had drinks at the bar
Ate lunch at 'Brasserie de Luxe'
Had dinner at 'The Pompadour'
I could live at this hotel forever. There is no better place in Edinburgh. Good value also in my opinion.
Will we return - possibly every single time we visit - just to feel like royalty for the day.
Excellent job - love the place

Room Tip: Deluxe castle View was awesome
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hawk345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, 5 December 2013
Dear Hawk345,
Thank you for taking the time to p
ost a review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am pleased to hear you very much enjoyed your stay with us in particular, the friendly and knowledgeable staff members. You certainly experienced all the facilities ‘The Caley’ had to offer, I am delighted you feel there is “no better place in Edinburgh!”

We look forward to welcoming you back to ‘The Caley’ in the near future.

Kind Regards,

Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Edinburgh, United Kingdom
1 review
Reviewed 2 December 2013

Stay at the Caledonian and be spoilt by the staff the hotel is ideally situated at the end of Princes Street. make sure you have the breakfast the chef will find anything if you ask him. Great stay in a great city Malcolm & Sandra

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, 3 December 2013
Dear Malcolm and Sandra,

Thank you for taking the time to post a review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am delighted to hear you very much enjoyed your stay with us in particular the five star service delivered by the team. I am glad to hear you found the breakfast service and chef excellent; I am pleased to share your comments with the team.

We look forward to welcoming you back to ‘The Caley’ in the near future.

Kind Regards,

Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
durham
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 December 2013

This was our first visit to The Caledonian and we were not disappointed:
We had Room 204 which had superb views of Princes Street and Edinburgh Castle:
Lovely Room with massive king-sized bed:
Good breakfast and nice public areas with piano/harp to listen to:
Nice staff and easy check in/out:
Well done to everyone @ The Caledonian and thank you...

Room Tip: Any castle view room recommended
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reedyDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, 3 December 2013
Dear Reedydurham,

Thank you for taking the time to post a review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am pleased to read your excellent feedback regarding your first visit to ‘The Caley’. I am delighted you were able to enjoy the magnificent views of Edinburgh Castle from your bedroom. It will be a pleasure to share your kind comments with the entire team.

We look forward to welcoming you back to ‘The Caley’ in the near future.

Kind Regards,

Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level 4 Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 November 2013

Simply the best Hotel in Edinburgh bar non; modern but still friendly. The refurbishment has been accomplished to keep the hotel as we always remember but "better than ever". Bar was simply stunning. The "Caley" experience remains at the top of our things to do in Edinburgh.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, 3 December 2013
Dear Tim G,

Thank you for taking the time to post a review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am delighted to hear you thought ‘The Caley’ was simply the best hotel in Edinburgh! It is a pleasure to share your excellent comments regarding the refurbishment with the entire team!

I look forward to welcoming you back in the near future.

Kind Regards,

Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 November 2013

We had booked the POMPADOUR Restaurant for dinner to celabrate our daughter's graduation from Edinburgh University. We knew of the reputation of GALVIN RESTAURANT, but our experience there was just fantastic. On arrival in the restaurant, we were warmly greeted by Nicholas Baxter the Restaurant Manager. The service we received throughout the dinner, was extremely professionnal and very attentive. The sommelier, Peter was so knowlegable and passionate about his wines that it was a pleasure for a french man to listen to him. The food was perfectly cooked, well presented, tasty and ample in portion. In short, we higly recommend the POMPADOUR and encourage Nicholas, Head Chef and the whole team to carry on doing such and excellent job. From my wife, Mia, my daughter Anna and myself, a big thank you to the whole team and keep up the good work.

Room Tip: We highly recommend the table with the view of the castle.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Francois T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, 1 December 2013
Dear Francois T,

Thank you for taking the time to post a review following your recent stay with us at The Caledonian, A Waldorf Astoria Hotel. It will be my pleasure to share your excellent feedback with Nick and his team. I am extremely pleased your dinner in the Pompadour exceeded your expectations and you found the staff highly professional in particular, Peter.

I certainly hope we have the opportunity of welcoming you back to The Pompadour in the very near future.

Kind Regards,

Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh
2 reviews
Reviewed 28 November 2013

Great service from arrival till departure. Fantastic breakfast and very courteous and attentive head chef and waiting staff. Great location in city centre. Would highly recommend and will be returning.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Derek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, 1 December 2013
Dear Derek G,

Thank you for taking the time to post a review following your recent stay at The Caledonian, A Waldorf Astoria Hotel. I am delighted to hear you very much enjoyed your short stay with us, in particular the breakfast service and attentive staff.

We certainly look forward to welcoming you back to ‘The Caley’ in the future.

Kind Regards,

Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 6 Contributor
104 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 26 November 2013 via mobile

5* hotels are easy to furnish and decorate to get to the top level (just paint everything greige) but you need that something extra to really to get the fifth star. The Waldorf does it with its staff who were so helpful and attentive from the reception staff to the Business Centre team. Lovely service and ambience.

Stayed November 2013, travelled as a couple
Helpful?
Thank wrighty2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review, 27 November 2013
Dear wrighty2012,

Thank you for taking the time to post a review following your recent stay with us. I am pleased to read of the lovely and efficient service that you received throughout the duration of your stay. Moreover, I also appreciate your feedback on the decor of the building; I certainly think that we have managed to keep the historic feeling within the hotel at the same time to keep the character.
We look forward to welcoming you back to the ‘Caley’ again in the future.

Kind regards,

Dale MacPhee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Property: Waldorf Astoria Edinburgh - The Caledonian
Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Edinburgh
#7 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#30 Business Hotel in Edinburgh
#31 Luxury Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Official Description (provided by the hotel):
Waldorf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 
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Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland

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