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Waldorf Astoria Edinburgh - The Caledonian
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Reviews (4,078)
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Reviewed 26 April 2014

My daughter wanted to experience high tea and a friend in Edinburgh brought us here. She told us that the place used to be a train station but I can't imagine what it used to look like given that it now has all the opulence of a Waldorf. Service was excellent and the choice of teas was excellent.

  • Stayed: April 2014, travelled with family
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Thank CrazzeeShopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this reviewResponded 30 April 2014

Dear CrazzeeShopper,

Thank you for taking the time to post a review following your afternoon tea experience with us. I am delighted that you were recommend to come to Peacock Alley, and by all accounts it would appear that you have no regrets. I look forward to welcoming you back again soon!

Kind regards,

Dale MacPhee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014 via mobile

My partner and I stayed here for 3 nights over the BH weekend. The location is amazing, being within walking distance of Princes St, George's St and the Old Town. We stayed in a standard room which looked over the car park. It was a little on the small side and the tv wasn't very good but other than that it was a lovely room.

Tip: for a better less overpriced breakfast head next door to the Huxley.

Stayed: April 2014, travelled as a couple
Thank beanyyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this reviewResponded 30 April 2014

Dear beanyyx,

Thank you for taking the time to post a review following your recent stay with us. I agree that the location is perfect for a trip to Edinburgh, amongst all of the top tourist attractions. I hope that you were able to make the most of the sightseeing, and that the weather was kind to you!

Kind regards,

Dale MacPhee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

The highlight of this hotel are the staff: consistently friendly and incredibly helpful. The food (we had breakfast in the hotel and a light supper in the main lounge) was good too. The decor is grand without being particularly comfortable and welcoming. I would have liked to have given it a stronger endorsement but there is a strong sense that the place is a little soulless and not good value for money. For example, our room was perfectly comfortable - but tiny (you know the room is tiny when the bathroom is accessed by a sliding door because there isnt space to put in a hinged one). More than that, there was no bath. I know what you are thinking - who cares about a bath - but it seems to me at the prices you are paying a tiny shower isnt good enough. The rooms with a bath cost £40 a night more. That's irritating. As is the fact that there is only free wifi in the public areas. In your room you have to pay an extra £15. That's just cheap. That impression continues throughout - there's no complimentary bottled water in the rooms (although you can get it in the gym - why?) Overall I would say that one could do better in Edinburgh for the money - more characterful, more for your money and a greater sense of money well spent. But, it's not bad.

  • Stayed: April 2014, travelled on business
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1  Thank springboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

We stayed in a beautiful King Deluxe Room with a beautiful view of Edinburgh Castle. Great views and the room had lovely furnishings. My boyfriend had been quite ill the weeks before, so we ordered room service a few times while there. The service was great. Great stay, and would return here without a doubt.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Waldorf Astoria
Thank Hai-Ly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

Myself and my wife recently stayed at the hotel for two nights after our wedding.
We could not have chosen a better choice of hotel the staff were all very friendly and courteous and the hotel is immaculate and decorated very tastefully. For a 5 star hotel we were also pleasantly surprised by the hotel prices for drink and food they were fairly priced.
We would recommend this hotel to anyone who is visiting Edinburgh whether it be a special occasion or business, you will not be disappointed.

Room Tip: We had the St John suite overlooking the castle. Amazing!
  • Stayed: April 2014, travelled as a couple
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Thank BenFellows19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRMCaleyWA, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this reviewResponded 16 May 2014

Dear BenFellows19,
Thank you for taking the time to post a review following your recent stay at Waldorf Astoria Edinburgh –The Caledonian. It is a pleasure to read your outstanding review and I am pleased ‘The Caley’ team were able to assist in making your special occasion memorable.
We look forward to welcoming you back to ‘The Caley’ in the near future.
Kind Regards,
Dale MacPhee

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