First the good : An excellent Sunday evening dinner in Galvins, followed by an equally excellent breakfast on Monday morning when there was a good choice and extremely efficient & attentive service from the hotel's own staff.
However, the service in Peacock Alley was dire - lethargic staff wandering around as if in a daze. The Caley Bar was little better,unless you were American when TV golf was provided both on the TV and on a drop down screen. We waited a long time for a drink - this bar does not seem to fit well with the rest of the hotel.
Our 5th floor room suffered from the usual drawbacks reported by others , such as very high windows but it was very clean. The internal bathroom was very dark.
A couple of days after leaving we phoned the hotel to see if they had found our missing hairdryer in the room. We left full details , including a phone number, with a helpful gentleman who promised that someone would get back to us - but they never did.
- Official Description (provided by the hotel):
- Waldorf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more less
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- Also Known As:
- Hilton International Edinburgh
- Hilton Edinburgh
- Edinburgh Hilton
- Waldorf Astoria Edinburgh - The Caledonian Scotland