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“A Scottish Dream!”

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Sheraton Grand Hotel & Spa
Ranked #15 of 149 Hotels in Edinburgh
Certificate of Excellence
Parrish, FL
Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A Scottish Dream!”
Reviewed 7 November 2012

Upon arrival at the Sharaton Grand, I knew I'd made the right choice for accommodations. The hotel was immaculate and staff were very friendly and welcoming. The room was well appointed and spotless. The beds were the most comfortable I've ever slept in while traveling!

We had the Scottish breakfast buffet one morning, which was delicious and gave me a chance to try the local cuisine. (I did skip the haggis, though!). It was a bit pricey, but worth it in terms of quality and convenience. The hotel did charge quite a lot for internet access, which was annoying. I didn't get a chance to try the spa facilities, but they looked spot on.

One last note: the location of this hotel was fabulous. Close to all of the historic city attractions and also near the EICC for conference purposes.

Room Tip: Splurge and get a castle view room. You'll never forget the majesty of it. Try 681.
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  • Stayed November 2012, travelled solo
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Helpful?
1 Thank birdamanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (676)
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Dundee, United Kingdom
Level 6 Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 5 November 2012

Stayed here for the first time and now has to be our priority choice when staying in Edinburgh. Staff welcoming, friendly and very helpful. Rooms very nice and mega comfy beds!! Breakfast very good but buffet could have been set out better this will not put us off going back. Sadly didn't use spa/pool but looks fabulous!!

  • Stayed October 2012, travelled with friends
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Helpful?
2 Thank BlueTomato28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review, 6 November 2012
Dear BlueTomato28
Thank you sincerely for your five star review of your recent stay with us. I am delighted that you had an enjoyable time and have already shared your comments with the team here. Guest feedback is extremely important to us, so thank you once again and we look forward to welcoming you back in the very near future.
Warm regards
JP Kavanagh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southern england
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 November 2012

The recent make-over of this hotel is very good. The mood lighting in the bathroom was super - unfortunately the lack of power in the shower spoilt it, why on earth didn't they put in power showers. Breakfast was great but they are using three or four different spaces whilst the dining room is being refurbished and service was very slow. All the staff were excellent, especially those on reception. Very convenient for all the sights in the city.

Room Tip: Try to get a castle view room.
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank patSouthernEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review, 14 November 2012
Dear Guest
Thank you for reviewing your recent stay with us on Trip Advisor. I am pleased to read that overall you enjoyed your stay, and have passed on your comments to the team here to review.
Thank you once again and we look forward to welcoming you back when you are next in Edinburgh.
Kind regards
JP Kavanagh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 November 2012 via mobile

The Sheraton is based a 5 minute walk from princes street and its easy to get to the castle, shops, museum, bars etc. the service was excellent, the rooms were extremely clean, recently renovated and modern. The pool is free to use, the only disappointing thing is you have to pay £30 each to use the spa facilities, the treatments are pricey too but well worth it. Would definitely stay here again.

  • Stayed November 2012
    • Value
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Helpful?
1 Thank NicHamley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Ireland
Level 5 Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 November 2012

My daughter and I are just back from a 2 night stay. Staff were fantastic - nothing was too much trouble.
Spotless, lovely rooms, gorgeous bathroom. Spa was supurb and very relaxing. Childrens time from 3pm - 5pm was great. Breakfast was supurb with anything you could wish for and again, great service.

Would definitely be back

  • Stayed October 2012, travelled with family
    • Value
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Helpful?
Thank cazdelabbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review, 6 November 2012
Dear Cazdelabbie
Thank you for reviewing your recent stay with us on Trip Advisor. I am delighted that you enjoyed your stay with us and hope we can welcome you back in the near future.
Warm regards
JP Kavanagh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 4 Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 November 2012

I booked this hotel via Hotwire and got a great deal. Everything was great. The hotel is very stylish, super clean, has great location, has good size rooms etc. etc. However I did not understand why the internet would not be free in such a five star hotel. The phone service was also SUPER expensive.

  • Stayed October 2012, travelled on business
    • Value
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Helpful?
1 Thank FUSUN K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
111 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 31 October 2012

Well located within easy walking distance to Edinburgh castle and the golden mile shopping centre. Clean tidy and quite comfortable with good size rooms. In house Bar and restaurant quite good. Good selection for breakfast.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sydneygordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review, 1 November 2012
Dear sydneygordon
Thank you for taking the time to review your recent stay with us. I am delighted that overall you enjoyed your stay in Edinburgh and very much look forward to welcoming you back in the near future.
Warm regards
JP Kavanagh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Hotel & Spa

Property: Sheraton Grand Hotel & Spa
Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Family Hotel in Edinburgh
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Official Description (provided by the hotel):
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland

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