This is my second stay hear within a year, and it is frustrating to see such a stylish and essentially good hotel let down by a series of little points.
I like the hotels as it is close to the centre of Edinburgh, yet quiet. It is a beautiful townhouse which is decorated in a contemporary but very sympathetic way, both in the public areas and the bedrooms.
However, the attention to detail is lacking. We had only one toilet role in our room, and despite asking reception for more, none appeared. The lighting in the room is limited, but one of the lights was not working, making it impossible to read when sitting in the chair. The television controller stopped working so we could not turn the TV off without unplugging it. Some of the waiting staff in the restaurant were excellent, but some were brusque to the point of rudeness.
As on previous visits, the good still outweighs the bad, and the food is excellent, so I am sure I will return. I just wish the management would tighten up on the little points that turn an enjoyable stay into a slightly frustrating one.
- Official Description (provided by the hotel):
- The Bonham Hotel, Edinburgh is a boutique hotel in Scotland with a very contemporary spirit. It occupies a series of Victorian buildings in the West End of Edinburgh, whose soaring natural proportions have allowed us to create a truly dynamic set of rooms and public spaces. At The Bonham Hotel, Edinburgh, we have used bold colour, rich texture and contemporary art and photography to build an environment that is fun, upbeat, welcoming and with the unmistakable buzz of being part of a great Scottish city.There are 49 boutique rooms and suites at The Bonham, each individually styled so that, among them, you will almost certainly find the one you have been waiting for. ... more less
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- Also Known As:
- The Bonham Hotel Edinburgh
- Bonham Hotel Edinburgh
- The Bonham Edinburgh, Scotland