I like the Bonham, but I do find it frustrating. The location, building and bedrooms are very good, and there is some on site parking if you arrive early enough.
Unfortunately, little things that should be givens are wrong. My wife had to come and find me to let me in from the car park as repeated attempts on the buzzer failed to raise anyone from reception. The downie on the bed was in the wrong size of cover, and not on the right way. There was only one toilet roll in the bathroom. Breakfast served in a haphazard fashion, with a total lack of enthusiasm for the young man serving. Indeed, inconsistent service from different members of staff in the restaurant, and a general feeling that they are working without any direction was evident throughout the short stay. All little things, but put together they take the edge of the overall experience, and suggest lack of management and supervision, which really is a pity in this elegant town house hotel.
One of the reasons I have come back in the past has been the innovative and well presented food, but this time even that was less good than on previous visits.
I will probably come back, but rather than just booking the Bonham next time I'll look to see what else takes my fancy, and decide then.
- Official Description (provided by the hotel):
- The Bonham Hotel, Edinburgh is a boutique hotel in Scotland with a very contemporary spirit. It occupies a series of Victorian buildings in the West End of Edinburgh, whose soaring natural proportions have allowed us to create a truly dynamic set of rooms and public spaces. At The Bonham Hotel, Edinburgh, we have used bold colour, rich texture and contemporary art and photography to build an environment that is fun, upbeat, welcoming and with the unmistakable buzz of being part of a great Scottish city.There are 49 boutique rooms and suites at The Bonham, each individually styled so that, among them, you will almost certainly find the one you have been waiting for. ... more less
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- Also Known As:
- The Bonham Hotel Edinburgh
- Bonham Hotel Edinburgh
- The Bonham Edinburgh, Scotland