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“Lovely stay”
Review of Stay Central Hotel

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Stay Central Hotel
Ranked #44 of 147 Hotels in Edinburgh
Certificate of Excellence
West Lothian Scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lovely stay”
Reviewed 25 March 2014 via mobile

We stayed here for a night for my boyfriends birthday. I'd read the previous reviews and was not disappointed. It's in a great location for the royal mile, castle, pubs and restaurants and the rooms were lovely. Simple and clean. The rainfall shower was also awesome. An added touch was the birthday card and chocs left for my boyfriend. Thank you for a great stay

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debsybaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Stay Central Hotel, responded to this review, 26 March 2014
Hi Debsybaby,

Thank you so much for leaving such a fantastic review for all of our future guests to see! I am so pleased to hear that you choose to spend such a special occasion with us :-).

Our location really is an excellent choice if you want to stay in the heart of the city so it’s great to hear your comments.

Don’t be a stranger, let us know next time your returning to Edinburgh directly and we will be more than happy to help.

Karen & The STAY Central Team
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (268)
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English first
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 March 2014

Stay Central tries hard to be funky and a boutique hotel, which is all very well if you can find the entrance, as it is tucked away in a pub courtyard. Very friendly welcome and helpful receptionist, but up in the room is where things start to go awry. The Sky TV wouldn't work and so about to make a quick call to reception you discover there is no phone, and a card says to ring an outside number, and then you realise you can't get a signal on your mobile. WiFi reception to is woeful and impossible to use Skype, FaceTime etc. A walk down to reception and the explanation for everything is "it's an old building". Someone came to fix the Sky TV and said the remote to work it would arrive in 10 minutes - it never did. Decor was indeed funky and the tea and coffee facilities were great. The bed was hard and more painful than comfortable for an old fella like me. Bathroom and oversize shower were modern but the shower base couldn't cope and it flooded in 30 seconds. Toilet mechanism fell out the wall when flushed. The first floor is shared by a student union bar and residents can use it. Location is great though and for £60 a night it's probably worth putting up with the failings, unless you are using it for business in which case the communication problems rule it out.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, General Manager at Stay Central Hotel, responded to this review, 24 March 2014
Good afternoon Alan M,

Many thanks for taking the time to review our STAY central. This feedback is honestly invaluable and thanks for bringing this to our attention. Not only is it good to hear what we are doing correct but it’s also good to know what we need to tweak to make sure we are providing the best service possible. I will certainly speak to our maintenance team regarding the points you raised to have these addressed. We hope to be seeing you again Alan, best wishes…

Rachel Duff – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbria
Level Contributor
230 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 23 March 2014

We chose the STAY on the strength of Trip Advisor reviews and we weren't disappointed at all. Once we found the hotel - our fault! - we checked in. Our room was lovely and spacious - very clean ad perfect for our 3 night stay. Staff were very friendly and welcoming. All the little touches - such as good quality toiletries and a daily Tunnocks teacake - set the hotel apart from others we have stayed at. We stayed in room 214 and despite the fact that there is a pub and a bar next door, we didn't hear a thing on any night we were there. The hotel is perfectly placed for the Royal Mile and the Grassmarket so there are plenty of places to eat and drink within close proximity. Next time we visit Edinburgh, we will make STAY our first choice.

Room Tip: Chose a room at the back of the hotel if you want a quiet night!
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kazza9173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Stay Central Hotel, responded to this review, 24 March 2014
Hi Kazza9173,

Thank you so much for the lovely review - it's fantastic to hear such positive feedback about your time with us :-)

The Tunnocks Tea Cakes are also one of my favourite features in our newly refurbished rooms too!

Please let us know if you are planning on returning and we will sort you out with a great returners rate :-)

Best wishes,

Karen & The STAY Central Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 20 March 2014

Good location, close to everything. Really liked the contemporary decoration. Clean rooms, very good service. The staff is very friendly and helpful.
Huge value for money, offers a lot more than I expected.

Didn't like the fact that has no breakfast buffet or room service. It collaborates with a pub next to it and the breakfast is the typical English pub breakfast with eggs, sausages etc. And the pub smells bad all day long, can't sit there and enjoy your meal. More variety would be better.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank kat_pap679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Stay Central Hotel, responded to this review, 22 March 2014
Hi kat_pap679,

I am so pleased to hear you enjoyed the recently refurbished rooms, our fantastic staff and great location.

I will pass on your comments regarding breakfast to the management next door at The Three Sisters; we are always looking at ways to work together to improve our guest's experience.
Don't stay away too long :-)

Best Wishes,

Karen & The STAY Central Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 March 2014

Just come back/recovering from a weekend in Edinburgh with some friends on a stag do. The hotel was simply brilliant. Location was smack bang in the middle of the city; plenty of pubs, bars, clubs only a short walk away and the 3 Sisters next door was a great night starter (and finisher) for those wanting a big night out. But whilst this hotel fits the stag and hen do requirements, it would also do for solo travellers, couples and even families due to the sheer amount of sights and attractions on the hotel's doorstep.

We were one of 3 stag parties in the hotel and to be honest, I never saw any of the others in the hotel itself, so don't let that put anyone off. The pub next door may get noisy, but I don't remember hearing the noise from the hotel itself, and this was during thier St. Paddy's festival AND the Six Nations final!

The value for money is outstanding, you won’t find a better value hotel or hostel in the city centre and the rooms come equipped with safes, hairdryers, shampoo and shower gel, TVs, water, tea/coffee and little chocolates (replaced daily!). My only comment would be that the IPod dock didn't seem to work in our room (or the other rooms we had booked). There is an Aux input option which may have worked but none of us had the correct cable.

The staff were brilliant, everyone we spoke to was able to provide advice, tips and help to all of our questions and requests (including borrowing the scissors to cut holes in our fancy dress!) and allowed us to store bags upon arrival and departure. The midday check out is also a lifesaver!

Thanks to all the staff at the hotel, I'm sure I'll be back soon!

From Mario

P.S. The showers are to die for!

Room Tip: Our room wasn't overlooking the pub's beer garden, but on of my friend's room was. They...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cheeky_m0nkey9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Stay Central Hotel, responded to this review, 22 March 2014
Hi cheeky_m0nkey9,

Thank you so much for taking the time to leave such a lovely review of your recent stay with us here in Edinburgh; we really appreciate it!

It sounds like you and your friends had a fantastic trip and I will pass on your fantastic feedback to The Three Sisters management team :-).

Please get in touch directly if you are looking to return and we will provide you with a great returner rate!

Karen & The STAY Central Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Largo, Florida
1 review
Reviewed 19 March 2014

This hotel was far and beyond any expectations I had. I got in very late (close to midnight) and was welcomed with a smile and my room key at hand. The room was large, modern, and the most accommodating I had experienced throughout my travels across Europe.

Upon my departure the staff went above and beyond to ease my particularly difficult schedule.

I will without a doubt be back again.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Samantha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Stay Central Hotel, responded to this review, 20 March 2014
Hi Samantha P,

It's great to hear that you enjoyed your stay and you decided to share your experience with our future guests :-).

I am so happy to hear that you found the staff to be warm and welcoming and willing to go the extra mile to ensure you had the most relaxing stay with us. I'll make sure that they all see your wonderful comments.

Don't leave it too long...

Karen & The STAY Central Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, United Kingdom
Level Contributor
102 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 March 2014

Rooms are great and different - see pics online, comfy bed, quality linen, great TV, tea coffee and very smart bathrooms that would put many a grander establishment to shame. Location on Cowgate is adjacent to very busy Three Sisters Pub. We stayed over 6 Nations Rugby final weekend and enjoyed the great Pub atmosphere while could not hear or see anything from bedroom as they are off over the back so undisturbed - don't be put off. Breakfast is a little hit and miss, casual served in Pub bar but never failed ......... granny might not like it though ??
Grassmarket 2mins one way, Royal Mile just up the hill and Princess St and Castle etc all close by - great location and a welcome change from normal Hotels

Room Tip: Take aux lead to use ipod dock !
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jami mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, Manager at Stay Central Hotel, responded to this review, 19 March 2014
Hi Jami Mike,

Thank you so much for taking the time to leave such a wonderful review of your time with us at STAY Central; we really appreciate it!

I am so pleased to hear you enjoyed our newly refurbished rooms and enjoyed being in such a great location.

Please let us know when you are returning and we will ensure you receive a fantastic returner rate.

Best Wishes,

Karen & The STAY Central Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stay Central Hotel

Property: Stay Central Hotel
Address: 139 Cowgate, Edinburgh EH1 1JS, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #44 of 147 Hotels in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Stay Central Hotel 3*
Number of rooms: 37
Official Description (provided by the hotel):
At STAY central we aim a little bit higher than just providing you with a good night's sleep. We have 37 fresh and refurbished bedrooms perfect for 2 to share or bedrooms for up to 6 guests. We like to look after you and free Wi-Fi is a must for our guests. Each of our lovely bedrooms have large flat screen TV's, iPod docks, rain fall style showers to get lathered up in and lots of little extras you won't expect. Located in the heart of Edinburgh's eclectic Cowgate surrounding the famous lively Three Sisters bar, STAY Central is a short stroll from everywhere. ... more   less 
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Also Known As:
Hotel Tailors Hall
Tailors Hall Hotel Edinburgh
Stay Central Hotel Edinburgh, Scotland

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