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Reviewed 24 October 2023 via mobile

Only 1 person in the front desk.
They don't clean your room unless you tell the front desk to clean.
Sink was too small
Elevator was slow
No aircon but provided 2 fan.
What I don't like is the room cleaning 1st day we told front desk we wanted to have our room cleaned they only cleaned the room but did not fix the bed. 2nd day no room cleaning.
Price was not worth it with the stay.

Room tip: You can choose other hotels with the same price.
Date of stay: October 2023
Trip type: Travelled as a couple
Thank Goldendee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2023

Fair stay. Rooms small but clean. Can get noisy. Very good location.

Service instead, below average. They charged us twice for our stay but won‘t admit it. worse, they do not respond to e-mail. Never experienced this with a serious business. Be careful!!

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank christine m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 September 2023

Rooms and reception area are well decorated although the location of the hotel is on a backstreet.
When we stayed over the fire alarm was set off a total of 3 times , obviously worried we made our way to reception to ask if there was a fire, the staff member that was working that night advised us there was a fault in the system and they fixed it with no real fire. Mouldy shower mats. There was no bar only a container of water supplied with plastic cups for the rooms and a hot drink machine. We appreciate things like this do happen however no apologies, no partial refund or friendly customer service when this happened. So that put us off the stay although great for a last minute getaway.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Lewis P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2023

Our room was nice, comfortable and clean, which is exactly what we were looking for from a reasonably priced stay over close to The Royal Edinburgh Tattoo. In this regard the hotel served its purpose very well.

What we did not know however, and think it is vital to know before booking is that this is very much a party hotel. We did not notice this so think that others could easily miss this as well. The hotel is adjoined to the Three Sisters bar which is lively, loud and has a licence until 5AM. Our biggest surprise upon leaving the Tattoo and walking down Cowgate was that the hotel's outer walls were being used as a large projection screen for the Three Sister's outdoor festival (see pic). The provided earplugs were appreciated to get a good night's sleep.

This is not however a negative review. The hotel is a party hotel and if that is what you are after they provide in abundance. The rooms are reasonably priced, well featured and stylish. The close proximity to the Three Sisters would be great for any stag/hen do, or night on the town. Just do not book this as a Tattoo stop over for a great night's sleep. You will be disappointed if you do.

One strange detail is the labyrinthine stairs and corridor arrangement. We stayed on the fourth floor and so had two separate staircases to traverse, unconnected and down the corridor from each other. Our keycard also did not work for either staircase which was odd, this was however remedied quickly by the lovely staff at reception.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
Thank B5614SVmichaelr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 August 2023

Trash. It is, indeed, a party hotel—one trying way too hard to appeal to *young* travelers. Worse, some of the “children” (are they really 18?) behind the bar don’t know basic drinks, then give attitude when you try to get them to understand. They seem impervious to basic statements like, “No, it’s not a kind of liquor; it’s a cocktail.” 🙄 Loud music playing from the outside bar until past midnight. —Lastly (though more could be said) the shower has large bottles for the shampoo and shower gel, ones that previous guests have also used. Nasty, nasty, nasty. Young men (especially) do nauseatingly gross things as “jokes” on others. No way.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank George W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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