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Reviews (1,561)
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830 - 835 of 1,561 reviews
Reviewed 22 March 2014

Stayed here for a midweek break exploring Edinburgh and it was everything we needed.
The room was everything you'd expect from this type of accommodation, except the tv, that was much better!
The breakfast was fine, nothing special but enough to choose from.
Best bit for us was that we parked the car in the free hotel car park and were able to leave it there all week as there was a bus stop right in front of the inn that took you to Princes street, the royal mile etc for £1.50.
I'd stay here again, as long as the deal was right!

Stayed: March 2014, travelled as a couple
Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, General Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 25 March 2014

Dear Simon C,

Thank you for taking the time to review your recent stay with us.

It’s great to hear that your room was to your satisfaction and I’m pleased that you were impressed with the TV. We upgraded to flat screen televisions in all our rooms in 2013 and they have proven very popular.


I hope that you will be back to stay with us again soon.

Best Regards,
Fiona
Deputy General Manager

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Reviewed 21 March 2014

If and anyone can find a hotel in Edinburgh for 2people including a buffet breakfast for £50 then they have done well. Cannot fault anything about the hotel and the staff. Ideal location for visit to . Royal Yacht. Bus fare from city centre to Hotel is only £1.50p. Cannot believe some of the negative comments from the moaners. Makes me think they reviewed the wrong hotel.
Road noise, watery eggs, lumpy pillows cold rooms..etc etc Utter rubbish. Cannot believe how the management can be so polite when replying to these comments.

  • Stayed: March 2014, travelled as a couple
    • Value
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1  Thank chick60Middlesbrough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 25 March 2014

Dear chick60middlesbrough,

Thank you for this great review of your stay with us.

I am pleased to hear that you were satisfied with all aspects of your stay. It is really encouraging to hear such lovely comments. We do appreciate all feedback that we receive from our guests as it helps us improve and maintain our high service standards.

I hope that we will have the opportunity to welcome you back to the hotel soon.

Best Regards,
Fiona
Deputy General Manager

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Reviewed 17 March 2014

Lovely hotel in all senses. Very helpful staff, amazingly clean rooms, huge variety for breakfast (which is free!), free parking, free wifi, even down to choosing firm or soft pillows!

Even though the hotel is outside the city centre, the 45 min walk to princes street is easy and passes a variety of shops and cafes making it an interesting little stroll. (A taxi only cost £ 8 anyway)

We're definitely staying the next time were up!

  • Stayed: March 2014
    • Value
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Thank meghorner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 18 March 2014

Dear Meghorner,

Thank you for reviewing your recent stay. It’s great to hear that all aspects of your stay were to your satisfaction.

We look forward to welcoming you to the hotel next time you are up.

Best Regards,

Fiona
Deputy General Manager

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Reviewed 16 March 2014 via mobile

Having stayed & enjoyed holiday inns before we knew what to expect. However the breafast was slightly disappointing compared to others. The orange juice was watered down the beans were anaemic & the egg was runny.
The bar was the most expensive drink we had in Edinburgh but 'good measures'.
The bed was comfy but the pillows hard but the shower was fabulous.
The location was excellent for what we wanted & yes we would stay again!

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
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Thank kellyandy_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 18 March 2014

Dear Kellyandy_11,

Thank you for taking the time to review your recent stay with us.

I am pleased to hear that you would choose to stay again.

Thank you for your feedback we are always eager to learn what we are doing well and also how we can improve. I am pleased to hear that you would choose to stay again.

Best Regards,
Fiona
Deputy General Manager

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Reviewed 14 March 2014

Just spent 3 nights here and have to say everything about our stay was perfect.. We had a good deal on our stay through my wife's Nhs discount and on arrival we knew straight away we chose a good hotel. The staff were extremely friendly and always found the time to talk to our 3 1/2 year old daughter. The room was very clean and well equipped with everything we needed. The location is perfect as its a reasonably quiet area and within a stones throw away with a modern shopping centre with lots of restaurants open till late. You will also find a bus stop right outside the hotel where there is a bus literally every 5 minutes to take you to the city centre. All in all we couldn't fault our stay and are already planning another trip to do the things we didn't get around to and will happily stay here again.

Room Tip: We stayed on the 3rd floor at the front and although some people say its noisy then they must be very light sleepers as it was never a problem for us.
  • Stayed: March 2014, travelled with family
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1  Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 17 March 2014

Dear Dave C,

Thank you for this lovely review of your recent stay with us.

I am delighted to hear that your stay was perfect and that our team did a great job of looking after you and your family. I hope that you will plan another visit and if you need any more tips on things to see and do please just let us know.

Best Regards,

Fiona
Deputy General Manager

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