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“Wedding Trip”

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Holiday Inn Express Edinburgh - Waterfront
Ranked #46 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed 5 August 2014

Some people may complain, but this hotel, express inn was by far one of the best. We have been to Edinburgh many times, and have stayed in many a hotel or bed and breakfast. This was super for us, very clean, very helpful as we were here to attend our nieces wedding. They arranged a cab for us to the church and back to the inn, after the reception;. We stayed for a week, and found the buses to the city centre very close by and very timely.
Our room at the hotel was ground floor very close to the lobby, and was indeed helpful from the staff, very clean and when we asked for extra towels it was not a problem.
Breakfast was good, a choice of hot or cold food, fruit tea or coffee. Its more than you get in the USA hotels. Highly recommend this hotel.

Room Tip: We staye ground floor, and some say it may be noisy but we had no problem, we were close to the main...
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  • Stayed: September 2013, travelled with family
    • Location
    • Rooms
    • Service
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, General Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 7 August 2014

Dear Donna B,
Thank you so much for posting a wonderful review following your recent stay with us.
I'm delighted that you enjoyed all aspects of your stay and we look forward to welcoming you back the next time that you are visiting Edinburgh.
Kind regards,
Andrew
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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689 - 695 of 1,465 reviews

Reviewed 4 August 2014 via mobile

I have just spent the last 2 nights at this hotel. Like other reviews I found that the staff were friendly and helpful. I also enjoyed the room located on the ground floor, no stairs or lift is a bonus at my age. The transport by bus was fun, staff explained about the night rider which I caught back to the hotel after the late tattoo show at the castle. What I did not like was that I made a mistake of leaving my camera behind in the bedroom. When I returned to the hotel and explained that I had made a mistake I was made to feel, that I was lying about the camera. I don't care about the camera anyone can have it what I want is the memory card of the photos took during my visit from Australia to united kingdom. Not happy !!!

Stayed: August 2014, travelled with friends
2  Thank Mauveen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, General Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 5 August 2014

Dear Mauveen M,
Thank you so much for reviewing your recent stay with us.
I'm so glad that you fund our team to be friendly and helpful, and found your room located on the ground floor suitable for your needs.
I'm sorry that we were unable to locate your camera following your departure from the hotel. As I explained in my e mail to you, the room had been serviced by our in house staff who could not recall seeing the camera in the room. As you had said that you had left it on the unmade bed, and in case it had perhaps been bundled up with the soiled bed linen from the room, our team did check though the outgoing linen but found no sign of the camera. I have also spoken with our external laundry contractor so that they may check at their end should the camera appear during their sorting process. I will keep you informed as and when I hear back from them.
Kind regards,
Andrew
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014 via mobile

We were pleased to see a larger room and so clean and tidy .. Well catered. Situated on the waterfront and out of the city bustle. Staff were always helpful and courteous. Breakfast was just ordinary. Pretty limited and basic in choice. Overall we were happy.

Stayed: August 2014
Thank Jude S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, General Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 5 August 2014

Dear Judith S,
Thank you so much for reviewing your stay with us.
I'm delighted that you enjoyed your room and found it to be clean and tidy.
I'm so glad that you found that you enjoyed our location and found our staff to be always helpful and courteous.
I do hope that will have the opportunity to welcome you back to the hotel the next time that you are visiting Edinburgh.
Kind regards,
Andrew
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Foe a group of four the room was barely big enough. The sofa bed was satisfactory but left no space to move around the room.It is also disappointing to find that the hotel does not have any rooms with a bath. The breakfast, whilst okay did not change at all so if you didn't like 'scrambled egg', and hard sausage there was no cooked alternative.

Room Tip: If you like a bath this hotel is not for you. Family room was small.
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh
Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, General Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 5 August 2014

Dear S G,
Thank you so much for reviewing your recent stay with us.
I'm glad that you found our hotel to be clean and that you enjoyed our location.
I do hope that we will have the opportunity to welcome you back to our hotel in the future.
Kind regards,
Andrew
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

We enjoyed our stay the staff were very friendly and helpfull rooms nice and clean
Good location for a visit to the royal yacht which is just across the road from the hotel
Transport into city is just outside hotel very good bus service plus there is a night service for anyone wanting to stay in the city

Room Tip: We were on the forth floor and towards the rear so it was nice and quiet and we had no problems with...
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  • Stayed: August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Doug B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, General Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 5 August 2014

Dear Doug B,
Many thanks for reviewing your recent stay with us.
I'm delighted that you enjoyed your stay, found our team to be very friendly and helpful and your room to be nice and clean.
I'm so glad that you enjoyed our location with its easy access to the local amenities and also the city centre via the very frequent public bus service which runs from just outside the hotel.
I do hope that we will have the pleasure to welcome you back in the future.
Kind regards,
Andrew
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

The hotel is the usual product from HIX with free parking, internet and breakfast. The rooms were small but well layed out and quiet. The hotel is a 10 minute bus trip from Edinburgh centre and a 5 minute walk from the Royal Yacht and shopping centre.

Stayed: July 2014
Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, General Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 4 August 2014

Dear J L,
Many thanks for reviewing your recent stay.
I'm so glad that you found your room to be well laid out and quiet and that you were able to take advantage of of our free parking and wi-fi.
I'm delighted that you enjoyed our location and I do hope that we may have the opportunity to welcome you back in the future.
Kind regards,
Andrew
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

We enjoyed our stay here. Nice, clean rooms, good temperature control, great breakfast, and convenient bus stop right outside the door. Close walking distance to Britannia, and some great restaurants nearby in the canal area.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMexpressedinburgh, General Manager at Holiday Inn Express Edinburgh - Waterfront, responded to this reviewResponded 31 July 2014

Dear Mike K,
Many thanks for reviewing your recent stay with us.
I'm so glad that you enjoyed all aspects of your stay and I hope that we will have the opportunity to welcome you back in the future.
Kind regards,
Andrew
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Edinburgh - Waterfront

Address: Britannia Way, Ocean Drive | Leith, Edinburgh EH6 6JJ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#49 Business Hotel in Edinburgh
#49 Family Hotel in Edinburgh
#56 Romantic Hotel in Edinburgh
Price Range: £51 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Edinburgh - Waterfront 3*
Number of rooms: 145
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Edinburgh Waterfront offering free Wi-Fi, air conditioning, great value rates with an inclusive buffet breakfast. Enjoy free parking at the hotel and its superb location, which is ideal for exploring this charming and fascinating city. The Holiday Inn Express Edinburgh Waterfront is located next to Ocean Terminal, Edinburgh's newest leisure and shopping destination, the Scottish Executive, the Royal Yacht Britannia & close to all major business areas. The old port area of Edinburgh-Leith has many atmospheric bars, bistros and boutiques & is only 1.5 miles from the city centre. Alternatively you can relax and unwind in our cosy lounge bar. The Holiday Inn Express Edinburgh Waterfront has good parking with 60 spaces available at the hotel on a first-come-first-served basis and there is also ample additional parking available at Ocean Terminal, opposite. There is a frequent public bus service from the front door making it an ideal location for visiting all of Edinburgh's famous attractions such as Edinburgh Castle, Holyrood Palace, The Royal Mile, Princes Street, national museums and galleries. We are delighted to unveil our brand new bedrooms which feature a whole new look. You can enjoy modern décor, irons and ironing boards and brand new hairdryers so that you look your best. Additionally our bedrooms are now packed with even more facilities including a comfy sofa (in family rooms) with a movable table, a wall-mounted TV, USB ports and power sockets next to your bed, nifty reading lights and full-width curtains which will make the rooms even cosier. The en suite shower rooms have also been spruced up with cool, fresh decor. We can't wait for your to experience our cool new look! ... more   less 
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Also Known As:
Holiday Inn Express Edinburgh - Waterfront Hotel Edinburgh
Holiday Inn Express Leith
Leith Holiday Inn Express
Holiday Inn Edinburgh
Holiday Inn Express Edinburgh - Waterfront Scotland

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