Spent one night here for a treat and looked forward to a good meal.
The building is superb, very opulent and the rooms reflect this, however, we were disappointed to find a blanket on the bed instead of a duvet. The pillows were rather flaccid and gave no support whatsoever. As a retired couple the bed is one of the most important parts of a hotel stay as we need our comfort and this was lacking.
There are the usual items to be expected in a hotel such as this - fully stocked bathroom with lotions/shampoos/shower gels and soft towels etc. Dressing table/desk in room with mirror but sadly the tissue box contained 3 tissues stuffed in the top - rather measly. Very large TV with DVD player and a good choice of DVD's available. Would prefer more sky channels. Lovely views over the fields and Arthur's Seat from the two windows. The decor IS boudoir style (quite dark) and not to our taste but that is a personal thing.
We had pre-booked our table in the Rhubarb Restaurant but when we arrived the tables were not ready and needed cleaning and setting. The staff were very attentive and friendly and did their best to apologise and rectify the problem as quickly as possible.
The menu consists of a table d'hôte with a set price with a good amount of choice. There is an a la carte menu also and we were told we could choose from any (we had booked half board).
The food sounded good but was very disappointing when it arrived, we were expecting better because of the pedigree of the hotel owners. The dishes did not meld together in complimenting flavours as we would have expected but were merely ok! Definitely style over substance! The staff, however were all very charming and helpful.
After dinner we wandered off to find one of the lounges for a drink. They are not easy to find. We found a room with log fires and sat around for a while but no-one came to serve us so we gave up!
Breakfast was a slow process and it took half an hour to get our cooked order! There is lots of fruit, cereals etc to choose from but as I have food restrictions I was looking forward to the cooked vegetarian breakfast minus the veggie haggis. When it came the portions were very small and as that was all I was able to eat I was rather disappointed. My husband had the full breakfast but said the quality was not as good as other hotels we have stayed in. The freshly squeezed juices - orange, mixed vegetable and apple were a very welcome addition.
The hotel is beautifully furnished and would probably make a good venue for a wedding, having the right ambiance and lovely grounds etc for photos.
We probably won't go back to this hotel because the food was not up to the standard that we look for. However, we heard that the afternoon tea was very good so we may try it if we are in the area again.
In conclusion, there is nothing majorly wrong with the hotel but it doesn't have that little extra that would tempt us back and I would agree we are picky but we stay in many five star hotels and something above and beyond would have been nice.
- Official Description (provided by the hotel):
- Prestonfield is Edinburgh's most indulgent retreat and Scotland's latest 5-star hotel. Rated one of the "Best 101 Hotels in the World" by Tatler/Abercrombie & Kent and AA Hotel of the Year 2005, this exceptional hotel is near Edinburgh's Royal Mile. Prestonfield has been lavishly restored by new owner James Thomson of Edinburgh's famous Witchery by the Castle. Now guests find every modern convenience hidden behind the velvet-upholstered walls of Edinburgh's most talked-about bedrooms. ... more less
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- Also Known As:
- Prestonfield Hotel Edinburgh
- Prestonfield Edinburgh, Scotland