Booked to spend a special birthday and wish we hadn't. There is so much choice and competition I should have went for a safe bet - I didn't and wish I had!
The moment I walked in I just knew it would be a big dissapointment. After you battle your way through the smokers to get in I was faced with a receptionist that clearly hasn't been trained properly and the check-in was impersonal, robotic and insulting.
The room was fine, nothing special, nothing really wrong, just a room.
Bar service was shocking - just don't bother. Go out!
Breakfast was very good I should add but enough staff to run an empire - all tripping over each other.
Check out was worse than check in - same girl but this time she bawled out my entire bill, item by item including the room rate (which was NOT good value it turns out) to all, including others checking out. I've never seen the like!
Don't get me wrong. I don't mind paying for service and I'll pay £500 per night (and have) if it's equalled by service and comfort but at £150 per night for this place I felt very short changed.
Easy outcome though. I won't be back..
- Official Description (provided by the hotel):
- It's the mother of all Malmaison's. The former house of ill-repute now has a reputation that's second to none, and it's also just a short taxi ride away from Waverley Station. Malmaison Edinburgh bides at Leith (as they say up here), just a stone's throw from the Royal Yacht Britannia, but offering far more funky luxury. Yes, when you want exciting hotels in Edinburgh, this is the King, not the castle. Our Edinburgh hotel puts you close to all of Edinburgh's cobbled splendours, incredible shopping and famous galleries. Then it's back to Mal for Scots dining with a twist, a fine selection of single malts and mojitos in the bar and then back to the slinkiest and most spectacular rooms in the Scots capital. ... more less
- Reservation Options:
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- Also Known As:
- Edinburgh Malmaison Hotel
- Malmaison Edinburgh
- Malmaison Hotel Edinburgh Scotland