booked a suite as a surprise for partners birthday,after finding check in was asked for voucher,sorry paid in advance no vocher deal.Having to check this with another staff member ..this was confirmed. was given two cocktail vouchers included in price.Room was lovely ,very cleanand nice street facing views to cobbled front.Free standing bath at window great until you realised flats opposite looked in and you have no blind.At checkout was asked if I had used mini bar or had lunch ,sorry no I hadn't and was looked at in disbelief,again after checking cocktails had been billed to room.Eventually it was clarified but with no apology.sorry but this is not good customer service Iwas left feeling as if I had tried to avoid payment .
- Official Description (provided by the hotel):
- It's the mother of all Malmaison's. The former house of ill-repute now has a reputation that's second to none, and it's also just a short taxi ride away from Waverley Station. Malmaison Edinburgh bides at Leith (as they say up here), just a stone's throw from the Royal Yacht Britannia, but offering far more funky luxury. Yes, when you want exciting hotels in Edinburgh, this is the King, not the castle. Our Edinburgh hotel puts you close to all of Edinburgh's cobbled splendours, incredible shopping and famous galleries. Then it's back to Mal for Scots dining with a twist, a fine selection of single malts and mojitos in the bar and then back to the slinkiest and most spectacular rooms in the Scots capital. ... more less
- Reservation Options:
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- Also Known As:
- Edinburgh Malmaison Hotel
- Malmaison Edinburgh
- Malmaison Hotel Edinburgh Scotland