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Malmaison Hotel Edinburgh
Ranked #91 of 147 Hotels in Edinburgh
Bucks
Level Contributor
238 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Good experience”
Reviewed 19 August 2014

Booked two nights for the festival. It's a bit of a schlep to the centre of Edinburgh from Leith. Taxi is £6 or £7 depending. Bed was uncompromisingly firm but housekeeping added a topper for the second night. Well appointed room. Disappointing TV selection but that's fairly common in hotels. Good breakfast. We would recommend the 'Mal'. Interesting history to the building.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank The_genial_zod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (326)
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English first
Newcastle, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 August 2014

My wife and I recently stayed at this hotel whilst visiting Edinburgh for the Military Tattoo. Our experience was mixed:

Pro's
- arrived just after 10 in the morning and early check in was accommodated.
- room (104) was large for a standard with plenty of space to move around.
- although the bed was relatively hard, it was comfortable and we both enjoyed a good night's sleep.
- breakfast was plentiful and wholesome; although we had booked continental, for a supplement of £2, we upgraded to a full English (hot and tasty).
- staff were friendly.

Con's
- our room was extremely hot (no air con); we asked how we could regulate the temperature and we were given a portable air con unit which proved quite noisy (I still can not figure out why air con is not a standard fit).
- room view was very disappointing; looked out onto a flat roof and wall which was generally very dingy.
- paintwork in the room needs attention.
- on visiting the bar for a drink, the drinks menu was firmly stuck to the table (obviously the table had not been wiped down).

The hotel is a good location for the Ocean Terminal and close to good public transport routes into the centre of Edinburgh. Overall, the high end of good but not quite very good ........

Room Tip: Avoid a standard room
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank CHSAlnwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 August 2014 via mobile

I was pleasantly surprised by the hotel generally - with the quality of the fixtures and fittings. The food was also very good based on a dinner in the room and breakfast in the restaurant, although perhaps a little slow for those not at the hotel for leisure purposes. I could have no complaints about the sizeable room either.

I had no issue parking although I wondered whether that would always be the case because the number of spaces did appear limited.

Stayed October 2013, travelled on business
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bracknell, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 August 2014

Stayed august 2014, superior double.. Was excited to stay at a Mal, first time and had high expectations. Given the price, I was disappointed. The room itself on immediate impression was very large with a lot of facilities and 'extras'. But these don't make up for how shabby everything was, dirty bed throw, chipped units, grubby carpets. All felt very 'used'. The rooms (viewed colleagues also) are quite dark due to the large size of the room, but relatively small corner windows. I think also the colour choice of fabrics in room suck the light. Mine had a corner window (overlooking some trucks!) opposite the door which meant the bed side of the room was dark.

Bed was large, firm with good pillows. Bathroom was galley style, nice, very clean, bath (abutted the shower wall) and separate good pressure shower. Smallest window known to man! Toiletries looked good but were so weak had to use half a tube to wash my hair.

The main bar was nice with outside seating. Breakfast was good and service quick. Staff were very friendly. Basically downstairs facilities were very good, the bedrooms let it down. Just a spruce up and a lighter palette of furnishings would help the rooms feel brighter and cleaner.

Taxi into the town was about 15 mins.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank NoCoolUsername
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 August 2014 via mobile

Hotel provided everything expected. Great room, great service. The continental breakfast was ok but not great.
Located near plenty of pubs and other eateries. Bus 35 a short walk which takes you right to the old part of Edinburgh.
The fire alarm did go off at 3am one morning and although it is good to know the alarm works, there didn't seem to be anyone in control of the gathered guests. No head count, advice on what was happening or blankets to keep people warm or dry in the rain.

Stayed August 2014, travelled as a couple
Helpful?
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Annes on Sea
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 August 2014

We decided to pop into the bar area of Mal Maison mid afternoon for a quick drink. I chose to have a small beer whilst my two friends opted for a hot chocolate.

The drinks arrived after a few minutes. However, although my beer was fine, the two hot chocolates were most definitely not okay.

Not only were they thin and watery, they were also barely luke warm ! Bearing in mind we ordered HOT chocolate we were not best pleased.

One of my friends elected to go to the waitress at the bar to complain in a polite manner. The waitress said she would deal with the problem.

We watched her make two fresh cups which consisted of powdered chocolate dissolved in hot water and cold milk added, rather like making a cup of instant coffee.

When they were brought to our table they were a little thicker but still luke warm. At no point was a check back made to see if we were happy.

We paid £7 for the two drinks, yes, £7 !!

My advice would be at this hotel bar would be to avoid ordering any hot drinks - luke warm seems to be the order of the day.

Stayed August 2014, travelled with friends
Helpful?
3 Thank 99trip99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 14 August 2014

A lovely hotel, luxurious yet unpretentious, modern yet classy, with welcoming, generous-sized, very comfortable rooms with free wifi. Staff were friendly and efficient, and our room had a minibar, kettle, tea and coffee, bathrobes, ironing board, iron, and a very nice bathroom with one of those great deluge showers. Can't comment on the restaurant because we didn't eat there. Really wanted to give five stars but the bar let it down - it could and should have a lovely wind-down place at the end of a long day, but instead, in the run-up to midnight, what we got was loud rock or pop music blasting out. This didn't create a relaxing atmosphere, and may be why the bar was largely deserted and those who did pop in barely stayed more than five minutes. Someone should realise what sort of music people want at this time of night..a hotel of this calibre shouldn't need to be told this. Having said that the bar staff were great, made some of the best cocktails, and special mention must go to the French guy in particular, for being extremely helpful and pleasant.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swamp-pokey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Malmaison Hotel Edinburgh

Property: Malmaison Hotel Edinburgh
Address: 1 Tower Place | Leith, Edinburgh EH6 7BZ, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#37 Family Hotel in Edinburgh
#48 Luxury Hotel in Edinburgh
#53 Business Hotel in Edinburgh
#59 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Malmaison Hotel Edinburgh 4*
Number of rooms: 100
Official Description (provided by the hotel):
It's the mother of all Malmaison's. The former house of ill-repute now has a reputation that's second to none, and it's also just a short taxi ride away from Waverley Station. Malmaison Edinburgh bides at Leith (as they say up here), just a stone's throw from the Royal Yacht Britannia, but offering far more funky luxury. Yes, when you want exciting hotels in Edinburgh, this is the King, not the castle. Our Edinburgh hotel puts you close to all of Edinburgh's cobbled splendours, incredible shopping and famous galleries. Then it's back to Mal for Scots dining with a twist, a fine selection of single malts and mojitos in the bar and then back to the slinkiest and most spectacular rooms in the Scots capital. ... more   less 
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Also Known As:
Edinburgh Malmaison Hotel
Malmaison Edinburgh
Malmaison Hotel Edinburgh Scotland

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