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“very disappointing. dont bother going.”

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Malmaison Hotel Edinburgh
Ranked #92 of 147 Hotels in Edinburgh
Stamford, United Kingdom
Level Contributor
173 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“very disappointing. dont bother going.”
Reviewed 22 August 2014

10 minutes drive from Edinburgh centre. A lovely building but dark , rather drab and tired in places with lack lustre service. Our room was on the top floor and was quite small, dark and a bit shabby with a normal sized, hard double bed (not king size) and an average bathroom with no bath robes ( for this money!!) Not good value by any stretch of the imagination. The paintwork was shabby ( wine glass stains etc ), poor quality furnishings, dreadful view of a scruffy wall and no air con so we were very hot in the night. I see one of the previous reviewers mentions very similar issues .
Our travelling companions were equally disappointed with the hotel and said it wasnt normal Malmaison standard.

We had stayed at the Fairmont near St Andrews the night before ( I have also reviewed that hotel) - our room there was considerably cheaper than the Malmaison and FAR FAR better. We will not be going back to the Malmaison .

  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank lipsticklover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (326)
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English first
Leamington Spa, United Kingdom
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 August 2014

Stayed here several times and must say I have been always happy.
The food and service is always good and polite.
The bar could have better selection of single malts being in Scotland but there are several whiskey bars in the area.

  • Stayed September 2013, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Istvan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks
Level Contributor
238 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 19 August 2014

Booked two nights for the festival. It's a bit of a schlep to the centre of Edinburgh from Leith. Taxi is £6 or £7 depending. Bed was uncompromisingly firm but housekeeping added a topper for the second night. Well appointed room. Disappointing TV selection but that's fairly common in hotels. Good breakfast. We would recommend the 'Mal'. Interesting history to the building.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank The_genial_zod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 August 2014

My wife and I recently stayed at this hotel whilst visiting Edinburgh for the Military Tattoo. Our experience was mixed:

Pro's
- arrived just after 10 in the morning and early check in was accommodated.
- room (104) was large for a standard with plenty of space to move around.
- although the bed was relatively hard, it was comfortable and we both enjoyed a good night's sleep.
- breakfast was plentiful and wholesome; although we had booked continental, for a supplement of £2, we upgraded to a full English (hot and tasty).
- staff were friendly.

Con's
- our room was extremely hot (no air con); we asked how we could regulate the temperature and we were given a portable air con unit which proved quite noisy (I still can not figure out why air con is not a standard fit).
- room view was very disappointing; looked out onto a flat roof and wall which was generally very dingy.
- paintwork in the room needs attention.
- on visiting the bar for a drink, the drinks menu was firmly stuck to the table (obviously the table had not been wiped down).

The hotel is a good location for the Ocean Terminal and close to good public transport routes into the centre of Edinburgh. Overall, the high end of good but not quite very good ........

Room Tip: Avoid a standard room
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank CHSAlnwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 August 2014 via mobile

I was pleasantly surprised by the hotel generally - with the quality of the fixtures and fittings. The food was also very good based on a dinner in the room and breakfast in the restaurant, although perhaps a little slow for those not at the hotel for leisure purposes. I could have no complaints about the sizeable room either.

I had no issue parking although I wondered whether that would always be the case because the number of spaces did appear limited.

Stayed October 2013, travelled on business
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bracknell, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 August 2014

Stayed august 2014, superior double.. Was excited to stay at a Mal, first time and had high expectations. Given the price, I was disappointed. The room itself on immediate impression was very large with a lot of facilities and 'extras'. But these don't make up for how shabby everything was, dirty bed throw, chipped units, grubby carpets. All felt very 'used'. The rooms (viewed colleagues also) are quite dark due to the large size of the room, but relatively small corner windows. I think also the colour choice of fabrics in room suck the light. Mine had a corner window (overlooking some trucks!) opposite the door which meant the bed side of the room was dark.

Bed was large, firm with good pillows. Bathroom was galley style, nice, very clean, bath (abutted the shower wall) and separate good pressure shower. Smallest window known to man! Toiletries looked good but were so weak had to use half a tube to wash my hair.

The main bar was nice with outside seating. Breakfast was good and service quick. Staff were very friendly. Basically downstairs facilities were very good, the bedrooms let it down. Just a spruce up and a lighter palette of furnishings would help the rooms feel brighter and cleaner.

Taxi into the town was about 15 mins.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank NoCoolUsername
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 August 2014 via mobile

Hotel provided everything expected. Great room, great service. The continental breakfast was ok but not great.
Located near plenty of pubs and other eateries. Bus 35 a short walk which takes you right to the old part of Edinburgh.
The fire alarm did go off at 3am one morning and although it is good to know the alarm works, there didn't seem to be anyone in control of the gathered guests. No head count, advice on what was happening or blankets to keep people warm or dry in the rain.

Stayed August 2014, travelled as a couple
Helpful?
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Malmaison Hotel Edinburgh

Property: Malmaison Hotel Edinburgh
Address: 1 Tower Place | Leith, Edinburgh EH6 7BZ, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#37 Family Hotel in Edinburgh
#49 Luxury Hotel in Edinburgh
#53 Business Hotel in Edinburgh
#59 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Malmaison Hotel Edinburgh 4*
Number of rooms: 100
Official Description (provided by the hotel):
It's the mother of all Malmaison's. The former house of ill-repute now has a reputation that's second to none, and it's also just a short taxi ride away from Waverley Station. Malmaison Edinburgh bides at Leith (as they say up here), just a stone's throw from the Royal Yacht Britannia, but offering far more funky luxury. Yes, when you want exciting hotels in Edinburgh, this is the King, not the castle. Our Edinburgh hotel puts you close to all of Edinburgh's cobbled splendours, incredible shopping and famous galleries. Then it's back to Mal for Scots dining with a twist, a fine selection of single malts and mojitos in the bar and then back to the slinkiest and most spectacular rooms in the Scots capital. ... more   less 
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Also Known As:
Edinburgh Malmaison Hotel
Malmaison Edinburgh
Malmaison Hotel Edinburgh Scotland

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