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“Gone downhill”

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Holiday Inn Express Edinburgh Airport
Ranked #92 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed 26 January 2014

Drove down from Aberdeen the night before our ski flight in the morning, have used this hotel many times in the past and it has been fine. When we arrived what used to be a reasonable restaurant is no longer there, you have to eat in the"Great room" where the food is on par with a motorway service station! We stayed in room 146 and had no sleep due to it being next to a boiler, we mentioned this in the morning, but it fell on deaf ears "which would have been useful the previous night". Next time we'll drive down in the morning!

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityHotelGM, General Manager at Holiday Inn Express Edinburgh Airport, responded to this reviewResponded 27 January 2014

Dear Andy M

I am sorry to read of your poor and disturbed stay.

We do have a full dinner menu available each night. All items are freshly prepared by our chefs in the kitchen. It is true though that the standard (and price) is not as high as our previous La Bonne Auberge restaurant. We really tried to listen to our guests who often suggested our La Bonne Auberge restaurant was too expensive for the dining option the majority of our guests required. We knew some of our regular guests would miss our restaurant. But we will strive to improve our food standard.

We will research today the cause of the noise from room 146 and ensure it’s sorted. There is no reason for a disturbed stay.

Thank you for the comments and for the repeat patronage. We will improve.

Regards
Jason Dombrower

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751 - 757 of 800 reviews

Reviewed 4 days ago
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  • Stayed: December 2017, travelled on business
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Thank familleschiller74
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Reviewed 8 December 2017 via mobile
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Stayed: December 2017, travelled solo
Thank mass31
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HIxEdiAirportGM, Front Office Manager at Holiday Inn Express Edinburgh Airport, responded to this reviewResponded 19 December 2017

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Reviewed 7 November 2017 via mobile
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Stayed: November 2017, travelled with family
Thank velocity1979
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HIxEdiAirportGM, Manager at Holiday Inn Express Edinburgh Airport, responded to this reviewResponded 18 November 2017

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Reviewed 29 September 2017
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  • Stayed: July 2017, travelled as a couple
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Thank SWMY
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Reviewed 11 September 2017 via mobile
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Stayed: September 2017, travelled as a couple
Thank santapazienza81
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HIxEdiAirportGM, Manager at Holiday Inn Express Edinburgh Airport, responded to this reviewResponded 26 September 2017

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Reviewed 10 September 2017
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  • Stayed: September 2017, travelled with family
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Thank nxxxx m
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HIxEdiAirportGM, Manager at Holiday Inn Express Edinburgh Airport, responded to this reviewResponded 26 September 2017

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Additional Information about Holiday Inn Express Edinburgh Airport

Address: 101 Ingliston Road | Edinburgh Airport, Edinburgh EH28 8AU, Scotland (Formerly Quality Hotel Edinburgh Airport)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Airport
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #92 of 151 Hotels in Edinburgh
Price Range: £72 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Edinburgh Airport 3*
Number of rooms: 95
Official Description (provided by the hotel):
Airport Hotel situated at Edinburgh Airport. Guests enjoy free parking, free WiFi and breakfast included. ... more   less 
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Also Known As:
Quality Inn Edinburgh
Quality Hotel Edinburgh
Holiday Inn Express Edinburgh Airport Scotland

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