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The Old Waverley Hotel
Ranked #103 of 150 Hotels in Edinburgh
Sutton Coldfield, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Have stayed in better for the price.”
4 of 5 bubbles Reviewed 17 September 2013

The Old Waverley staff were really polite and pleasant. We had fantastic views from the Princes Street facing room that we had - room 415 - although it was a little noisy when revellers from the local pubs etc. were making their way home at 3am in the morning singing football songs. Hotel is really close to all the shops, buses and trains. The bar drinks were a little expensive but the bar would stay open as long as was needed.
Breakfast was good, included cooked breakfast (although you had to order eggs separately), and cereals, yogurt and toast. We booked a Superbreak so our flight and hotel was included, but when I saw the room tariff on the wall in Reception I would never have paid the room charge that they have advertised. Decor is very dated, our room had a good bathroom, but didn't have a wardrobe as it just had a rail and around 8 hangers which gave us limited options for hanging our clothes. Edinburgh is a beautiful city and we will visit again, but we wouldn't stay at the Old Waverley again.

Room Tip: Rooms on Princes Street are noisy at night, but the rooms around the back look at pipes and walls an...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debmnnx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,952 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (498)
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Southwell, United Kingdom
Level Contributor
115 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed 15 September 2013

my wife and myself both in our 60s stayed here fri,sat,sun 13th,14th,15th sept i took my wife to edinburgh zoo she wanted to see the giant pandas i did it as a birthday present for her,i wanted a central location in the middle of edinburgh so we could walk around the attractions and shops, this hotel appeared to fit the bill.On walking upto the entrance of the hotel which has a small front squeezed between a row of shops right opposite the walter scott monument did notice only one flag flying outside there should be two, there is a 21 step climb upto the reception no lift and no help lugging cases, the reception staff were friendly and helpful, our room was 507 which is an internal room which has a window in the room opening onto a shaft full of drainpipes and it was dark,we was only there for 2 nights so it was ok but what was not ok was the price it is about a £90 a night not £140 room bear in mind we are well travelled and we do compare, the room itself was small but to be fair well fitted to a good standard what is missing is no shaving mirror, no bog brush,the bed was very comfortable, the telly had freeveiw with 70 odd channels,the room remote for the heating worked very well, there are slow closers on the doors which is great preventing doors slaming in the early hours, the breakfast should have been a buffet which it advertisers eggs fried yet both mornings there was no eggs had to ask for them didn't see boiled eggs either, having said that the buffet was comprehensive and very good,overall the place especially the corridors on floor 5 could do with lick of paint same for the main staircase,also the dining area felt hollow it has a wood floor which is noisey just didn't feel homely, the staff in the dining area were very good we eat there friday night and 2 mornings and they was very attentative and couldn't do enough when asked well done there, the overall opinion is that if the hotel does not get money spent onit, it will just about remain a 3 star hotel but because of its fantastic location could easily become a 4 star hotel would we go back umm not those rooms at that price sorry

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stuart m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 15 September 2013

Stayed here by accident after being double booked at Channings - don't go there!!. Hotel is ok, but probably not if you want a quiet night when the Festival is on. That said, the rooms are ok, service acceptable and the staff friendly. In the heart of the city and access to all the attractions it really is in a good location.

Room Tip: If you want a quiet nights sleep without noise, buses driving past the windows or the sound of scree...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonJakey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teesside
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 14 September 2013

My boyfriend an I stayed here for 2 nights in the last week of August. We were in room 209 and we had a nice view of the Scott monument and the park. The hotel is in a perfect location, practically over the road from the train station. All bars and restaurants were in walking distance. The staff we spoke to were friendly and accommodating. We were allowed to store our luggage at the hotel before our check in time and after we checked out. Yes the décor needs updating; the carpets and curtains were slightly old, and the butterfly paintings above our bed made the room look dated. The hairdryer is hidden in a draw and was actually really good. The bathroom looked quite new to be fair and was very nice. We were the youngest guests in the hotel, but this didn't bother us. We slept well, the room wasn't too hot for us and the noise of the night bus wasn't bad at all. We didn't eat at the hotel, but we bought 1 round of drinks and it came to £9 for a glass of wine and a pint of lager. We got a great deal on trivago and would stay here again for the price and location.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cosy_Camper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdinburghCollection, General Manager at The Old Waverley Hotel, responded to this review, 26 September 2013
Many thanks to those guests for spreading the word about our perfect location , clean rooms and friendly staff.
Looking forward to see you very soon .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South West UK
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 12 September 2013

The Old Waverley is situated right at the heart of the City, but is a tired hotel and could do with a comprehensive revamp. You get the sense that they've tried to upgrade the accommodation but in very superficial ways - new mirrors, new desk light and so on; what it needs is a good gutting and things to start afresh. Room security was poor with old style Yale keys. The room was probably 150% overpriced when I compare with other places I know, even in the immediate locale. Breakfast was very basic fare with the hot buffet limited in scope and food obviously cooked in bulk early and then resupplied out of warmers in the kitchen; hence the consistency of the scrambled egg (only variety available) was dry and crumbly, the bacon was touch and the haggis was overmoist. Yoghurt was on the warm side of chilled.

The floor in the room was particularly interesting, so uneven that items (glasses / telephone) actually slid off the bedise table, and working at the desk was impossible because of insufficient space between furniture and the foot of the bed; not so good if you are on a business trip and need to clear reports etc in the evening when you need to crouch over the coffee table instead. Walls were thin and sounds can be heard from adjoining rooms, and the drain from the room upstairs caused some fairly startling noises when the plug was pulled. However, the wifi had good bandwidth and was secured by individual passcodes which showed good awareness of IT security and was reassuring.

Notwithstanding the above, it is always good to have polite and attentive staff to do the in / out admin, and the Old Waverley is good in this regard. Would I use the OW again? If other places are unavailable then yes, but I can't classify it as my most favourite place to stay in Edinburgh, and was not value for money.

Room Tip: Princes Street side gives some good views over the Princes Street Gardens, the Scott Monument and up...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidSouthWestUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Edinburgh hotels

Motherwell, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 11 September 2013

Although the hotel could do with updating, on the whole we found it very clean and tidy. We were given a room with a 'porthole' window, but the view was still fantastic: facing out towards the Scott Monument. The bathroom was lovely and modern and the room was very clean and spacious. The staff were friendly, the buffet breakfast was decent and we were allowed to store our bags before and after checking in/out. The main attraction of this hotel is the location, you really couldn't ask for a better one, everything is within walking distance and eating breakfast looking out onto Princes Street is a lovely experience.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fi0na13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdinburghCollection, General Manager at The Old Waverley Hotel, responded to this review, 13 September 2013
Many thanks for such a wonderful review of the Old Waverley, and for such kind words about our rooms and breakfast offering. I must agree that our location is superb but hopefully its our service that sets the Old Waverley apart.

Leon Kiteley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 4 September 2013

We were put into room 407 initially. This room, although quiet, had a frosted window that, when opened, looked onto a narrow shaft between buildings. It felt so dark and claustrophobic. In addition, the sink and bath were chipped, there were no hand towels in the room, and the shaver connector did not work (we duly reported the latter two issues to reception, and hand towels were brought up but the maintenance staff could not fix the connector until the morning, we were told). We stayed one night and asked to upgrade to a Princes-Street-view room. Whilst the natural daylight and views from room 211 were welcome, the windows were not double glazed and there was no aircon in the room. As a result is was too noisy and hot. We had to ask reception for a fan, which was tiny and feckless.

The bar was never attended by staff in the evening - each time we had to ask reception if someone was serving there and they had to call the barman from out the back. Drinks were overpriced.

Breakfast was nice. However, my partner is gluten intolerant. On the first morning he asked the waitress what was gluten free. She checked with the chef and said he could have the eggs, tomatoes and mushrooms. The next day, my partner brought his own gluten-free bread to toast. The waitress (different from the one the previous morning) commented that the hotel had gluten-free bread and could provide this for him. Whilst the hotel should be applauded for this, nowhere was it advertised or written that g-f options were available.

One of our party couldn't connect his iPad to the hotel WiFi. He had no problems connecting to the Starbucks WiFi down the road.

The only thing going for this hotel is the central location. But that isn't enough to entice me back here. There must be better-value-for-money hotels in this beautiful city.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yatadera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdinburghCollection, General Manager at The Old Waverley Hotel, responded to this review, 13 September 2013
My thanks to this guest for taking the time to share their experience and I am sorry to read that their stay may have been marred by some minor maintenance issues - I have addressed this with our Housekeeping team. I must also share their view that we should promote our gluten free offerings in a more obvious fashon and we will be doing so from now on!

Leon Kiteley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Old Waverley Hotel

Property: The Old Waverley Hotel
Address: 43 Princes Street, Edinburgh EH2 2BY, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #103 of 150 Hotels in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Old Waverley Hotel 3*
Number of rooms: 85
Official Description (provided by the hotel):
Modernized hotel in building dating from 1848; overlooking Princes Gardens and the Scott Monument; with views of Edinburgh Castle. ... more   less 
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Also Known As:
Old Waverley Hotel
Old Waverley Edinburgh
Edinburgh Hotel Waverley
Edinburgh Hotel Old Waverly
Waverley Hotel Edinburgh
The Old Waverley Hotel Edinburgh, Scotland

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