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“Great hotel,great location!”

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The Old Waverley Hotel
Ranked #104 of 149 Hotels in Edinburgh
Harrogate, United Kingdom
Level 5 Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great hotel,great location!”
Reviewed 9 April 2014

I liked this hotel for its central position in Edinburgh, and the fact that I could lay in bed and look at a view of the castle. It's in a good location for the castle,Waverley station, shopping and galleries etc,the room was spotless and large with a good sized bathroom, the bed was large and comfortable and we also had a decent flat screen tv.
The room did not have double glazing but was fitted with old fashioned sash windows the reason for this is that the building is probably listed.
I would recommend this hotel as it is great value and not a chain run box ....and breakfast is good as well.
I did have some small niggles...£25 deposit on arrival and I struggled with the wifi but other people seemed to be fine, I do think in this day and age wifi should be free as it would attract more customers.

Room Tip: Ask for a room on the 3rd floor or above, facing Princess street or Jenners.
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank loloicaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (513)
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Durham, United Kingdom
Level 6 Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 8 April 2014

I visited with my daughter for her birthday the room was not the biggest I been in but it was spotlessly clean with a newly refurbed large bathroom and comfy beds and it was nice and warm ( not overly so ) and cosy .situated just across from waverly station it is in a perfect location for everything. would definitely stay here again

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank janicedale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 April 2014

The General Manager can also say this is a false or malicious review. It is not however and the FULL booking details, confirmation and complaint letters to the hotel can be produced, which I am more than happy to provide to anyone who is unsure. As can the written statement from the hotel given at the time.
Please note there is an "internal policy" that you must pay a deposit for room keys - the hotel staff state they do not have to tell anyone about this and if you cant pay it right away they refuse you a room.
I would never book this or any other hotel in the group again.

  • Stayed April 2014, travelled with friends
    • Value
    • Service
Helpful?
8 Thank Clifford L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Edinburgh hotels

Glasgow, United Kingdom
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 April 2014

Refused a disabled ex serviceman his room today because he didn't have his wallet with him (although he would have had it later) to pay an additional £25 deposit that they make no mention of in their terms and conditions.

Please note that this room was a prepaid room so nothing else was to be paid. Staff rude to the extreme not to mention condescending. Having stayed in over 300 hotels, I have never came across this before.

Room Tip: Book with a hotel that knows the meaning of the words customer service
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  • Stayed April 2014, travelled with family
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    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank sunsetrep79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
County Durham
Level 3 Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 April 2014

We stayed here as a couple aged 27-30 for 1 night over the weekend. The location was excellent, train station directly across the road, bars, restaurants, nightlife and shops right on the door step. Rooms were a good average size, clean and tidy with good storage space, an iron, TV and AC. Breakfast was good and was included in our room price. Staff were helpful and friendly and could organize trips and tours from reception. The only downside to our stay was the AC in our room which was broken and it was uncomfortably warm, also our room overlooked the back street and there was a generator outside the window which gave off a lot of noise during the night, especially when the window was opened, so had a poor nights sleep. We would stay here again due to its excellent location and very good price compared to other hotels in the same location. Just hope for a better stay next time.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdinburghCollection, General Manager at The Old Waverley Hotel, responded to this review, 5 April 2014
Many thanks to this guest for their kind words regarding our location, breakfast and helpfulness of our team. I am sorry to hear there were issues with the aircon but I am glad to hear you will be retunring soon - please contact me directly at lkiteley@oldwaverley.co.uk when you have made your booking,and I wil ensure you receive a complimentary upgrade to one of our front facing rooms.
Leon Kiteley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western Ireland, Ireland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2014 via mobile

Myself and my sister stayed here for a 3 night mini break and could not fault anything about this hotel. Rooms spotless, warm and comfortable. Staff lovely, food lovely and in a fantastic location. We will definitely return to The Old Waverly Hotel.

Stayed March 2014, travelled with family
Helpful?
1 Thank Nicola C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 March 2014

I stayed with lots of family members in the Old Waverley hotel over Christmas 2013 and we couldn't have picked a better hotel! The location is brilliant, Princess street is just a few mins walk away from shops/bars/clubs. Our room was spacious with lots of light and overlooked Edinburgh's Christmas Fair in Princess Street Gardens. Just behind this, there were stunning views of Edinburgh Castle - very romantic! We also ate in the restaurant on several occasions, the food was delicious and staff were very attentive. Excellent service is a must for me to enjoy my holiday, and the Old Waverley did not disappoint. I do not usually write reviews, but felt I had to share my wonderful experience. I would definitely stay here again, and recommend it to anyone who is thinking about booking this hotel!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RaxTix T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old Waverley Hotel

Property: The Old Waverley Hotel
Address: 43 Princes Street, Edinburgh EH2 2BY, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #104 of 149 Hotels in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Old Waverley Hotel 3*
Number of rooms: 85
Official Description (provided by the hotel):
Modernized hotel in building dating from 1848; overlooking Princes Gardens and the Scott Monument; with views of Edinburgh Castle. ... more   less 
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Also Known As:
Old Waverley Hotel
Old Waverley Edinburgh
Waverley Hotel Edinburgh
Edinburgh Hotel Waverley
Edinburgh Hotel Old Waverly
The Old Waverley Hotel Edinburgh, Scotland

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