+ A nice mid-range hotel, quite centrally located towards the Parliament building (a bit down the hill from North/South Bridge, 15-20 min. foot walk to Princes Street).
- Furniture in the room as well as the interior of the bathroom a bit dated. Carpet not perfectly clean. Poor sound insulation (so you can hear everybody in the hallway and the doors slam shut).
- The major inconvenience of staying there was that the hotel charged my credit card twice and has not yet (after 10 days) taken any steps to correct the problem they caused. The Reception people were friendly but clueless, gave incorrect information at different occasions (on this issue), and the Management did not even bother to reply to my written request/complaint, demonstrating a complete lack of customer service orientation. Therefore, I will certainly not stay there again and cannot recommend this hotel.More
- Free Wifi
- Free Parking