The hotel itself is in great location and very pleasant and comfortable.
Low rating I'm giving here is due to the fact that, even though hotel offers complimentary WiFi, on arrival we've been told that it's been down for days.
Since I counted on the net connection on day to day basis, this was a huge downer and eventually cost me some money as well because I had to pay "walk in" rates for the next day stay in a different hotel.
We should have been warned about that in advance (since it's been down for days) and allowed to cancel the booking. They didn't even bother shaving few pounds off of the the quoted rate as a gesture.
Very poor customer service.
- Official Description (provided by the hotel):
- Georgian town house in city center; guest rooms have been tastefully furnished in keeping with the character of the building. ... more less
- Reservation Options:
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- Also Known As:
- Parliament Hotel Edinburgh
- Parliament House Hotel Edinburgh, Scotland