We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay, Excellent Property”
Review of The Dunstane Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Dunstane Hotel
Ranked #13 of 148 Hotels in Edinburgh
Certificate of Excellence
Toronto, Ontario
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Stay, Excellent Property”
Reviewed 8 December 2012

We enjoyed our stay at this lovely property. First class, great breakfast, extremely comfortable quarters. The room was very cold and we could not get it warmed up, but other than that, everything was great. The location was probably a 15 minute walk to the "action", which was just fine with us as it gave us some good exercise every day and we enjoyed the walk. Free parking was a bonus!

Room Tip: We chose the upgraded King room and did not regret it.
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moeqt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,317 reviews from our community

Traveller rating
    876
    322
    78
    25
    16
See reviews for
139
816
67
95
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (296)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Downham Market, United Kingdom
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 December 2012

I chose this hotel due to the reviews on Tripadvisor and I was not disappointed. We were a group of 6 adults and we stayed three nights. The rooms were wonderful - although not sure about the mirror above the bed in our room! The staff could not have been more helpful, nothing was too much trouble. Booking taxis, recommending an excellent Indian restaurant, telling us the best places to visit. We ate in the restaurant on the first night and it was fantastic. Lovely local food. The only improvements would be for a larger bar area for guests to sit in during the evening and in the morning the restaurant was a little cold. But neither of these things would put me off booking again. Such a great location, airport bus stops right outside the hotel as do all the buses into the city centre - just remember to have the exact money as the drivers do not give change.

Room Tip: We had the three large delux rooms. Booked direct with the hotel for a much better deal. Our room wa...
See more room tips
  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fonzoroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 4 January 2013
Hello

Thank you so much for your review of our hotel. I am delighted you enjoyed your stay and I hope your friends didnt get the 'best' room this time by accident like they always do! I hope all your rooms were to the same standard for you!

I have turned the heating up in the restuarnt for you for next time!

Thanks

Samantha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 December 2012 via mobile

Had a great night at this lovely hotel, great location for Edinburgh city centre. The room was lovely, beautifully decorated and spotless. There is free off street parking - a bonus for an edinburgh hotel. I would highly recommend this place to anyone visiting Edinburgh.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AntoniaMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
232 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 3 December 2012

I booked this hotel based on its rating on Trip Advisor because I am sick of getting to places that are either badly located or provide me with the worst night's sleep - especially when you consider the prices you pay for some hotels.

The Dunstane City Hotel ticked a lot of boxes for me:

Service: This was wonderful. I was greeted by a very friendly woman at check in, was assisted by an equally friendly woman when booking a tour and had a pleasant experience overall with all staff. I never had any problems and any question I had was answered. Even when I was ill-prepared regarding the booked tour and called the hotel in a panic to find out where the bus left from, the woman called the company, made sure that she called me back to advise where they were and also ensured that I was on the bus. I cannot fault the service at all.

Location: It was about a 15 minute walk into the city centre where you could gain access to the castle, rows and rows of shops and the hustle and bustle of the Royal Mile and George IV Bridge Rd, along which sits the famous Elephant House cafe and Hotel Missoni. Directly outside the hotel is a bus stop that links you wherever you like in the city and the Airport Express goes from the same stop. Haymarket Rail Station is also only about a 5-7 minute walk up the road.

Sleep Quality: this was just superb. I have trouble sleeping and have found some hotel beds ridiculously uncomfortable. When I got in to this bed, I had trouble staying awake, even falling asleep (and staying asleep!) at the relatively early hour of 10:45pm. I was so impressed with the comfort of the bed. There were also extra blankets and pillows if required.

Cleanliness/Comfort: the rooms were well presented and well cleaned. The bathroom was impeccable and the room was very comfortable. Of note to those who this would concern is that there is no in-room safe - valuables must be handed in at reception or taken with you.

Value: overall I would say this is good value for what you get. There is free WiFi and limited parking available on site (I did not have a car but I did take note of this). Breakfast was included in my room rate and was a good selection of continental and hot breakfast. For those of you who wish to take a taxi to or from the airport, in mild traffic this only cost me £15.

Overall: I highly recommend this hotel to anyone who wishes to stay in Edinburgh.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krinkles28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 4 January 2013
Hello

Thank you so much for your comprehensive review of your stay with us. I am delighted that the staff made you feel so welcome and that you enjoyed your experience in the hotel and in Edinburgh itself. I do hope to welcome you back with us some time in the future.

Best Wishes

Samantha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 December 2012

This hotel is a gem. The old external style has been well renovated inside but still keeps the original feel. The breakfast is fantastic, freshly made and excellent quality. The ladies at front desk are most helpful.

The only let down is the distance from the Royal Mile 30 minute walk, however if you want peace and quiet and the nicer restaurants in town, the area is convenient.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dani162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 13 December 2012
Thank you very much for your lovely comments. We do try and Dunstane to be as helpful as possible and while unfortunately we cannot change our location we can certainly do our best to serve and guide you as best we can!

Hope to welcome you again soon!

Thanks

Samantha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverness, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 November 2012

We were staying in a small hotel which, unknown to us at the time of booking, did not serve dinner. However the reception recommended the Dunstane House which was right across the road. We had an excellent meal accompanied by a very acceptable bottle of wine. The price was a little high but the quality of the food, wine and service along with the pleasant surroundings made the whole an enjoyable experience and worth recommending to all.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank fraternally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 13 December 2012
Hi there

Thank you very much for your review of Skerries. Hopefully next time you would like to try some of our accommodation as well!

Thanks again

Samantha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverley, United Kingdom
Level Contributor
186 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 12 November 2012

We visited Edinburgh for the weekend, mainly because we had tickets to see Scotland v. New Zealand at Murrayfield. The hotel is about 10 minutes away, and very convenient for the stadium. All the staff we encountered were very friendly and helpful. The room, though a little on the small side was scrupulously clean and well equipped. The bathroom was immaculate. Breakfast was freshly cooked to order and was delicious! We had an evening meal at the Skerries (sister hotel over the road) and again the food was of a very high standard. The hotel is opposite a bus stop with the ride into town taking about 10 minutes and Haymarket station is only a 5 minute walk away. We would definitely stay here again although we would book a larger room next time.

Stayed November 2012, travelled as a couple
Helpful?
Thank Pukeko54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 4 January 2013
Hi there

Thank you so much for your lovely comments on our hotels.

We are lucky to be so convenient for our guests staying over rugby fixture weekends and I do hope we see you again next time you are up supporting the boys! Maybe you can try one of our superior rooms next time for more space?

Thanks again

Samantha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Edinburgh hotels
West End
The Chester Residence
The Chester Residence
#1 of 148 in Edinburgh
1,804 reviews
Princes Street and Gardens
The Balmoral Hotel
The Balmoral Hotel
#10 of 148 in Edinburgh
3,730 reviews
Old Town
Radisson Blu Hotel, Edinburgh
Radisson Blu Hotel, Edinburgh
#24 of 148 in Edinburgh
967 reviews
Show Prices
Show Prices
Show Prices
Old Town
Old Town Chambers
Old Town Chambers
#5 of 148 in Edinburgh
913 reviews
New Town
The Principal Edinburgh
The Principal Edinburgh
#26 of 148 in Edinburgh
1,032 reviews
Show Prices
Show Prices
Show Prices

Been to The Dunstane Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Dunstane Hotel

Property: The Dunstane Hotel
Address: 4 West Coates & 5 Hampton Terrace | Haymarket, Edinburgh EH12 5JD, Scotland (Formerly Dunstane House Hotel)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#10 Luxury Hotel in Edinburgh
#12 Business Hotel in Edinburgh
#17 Romantic Hotel in Edinburgh
#29 Family Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Dunstane Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
In a peaceful corner of Edinburgh’s West End, a short walk from Haymarket and 15 minutes’ drive from Edinburgh airport, The Dunstane Houses is an independent, 35-bedroom boutique hotel spread over two stately Victorian townhouses on opposite sides of the road: Dunstane House and Hampton House. Dating back to 1865, but inspired by the best of modern-day Scotland, the family-run hotel combines heritage good looks with warm, personal service and a fresh, contemporary outlook. The bedrooms and interiors throughout Dunstane House and public ares of Hampton House have been stylishly redesigned to pay tribute to the building’s neoclassical character and the owners’ Orcadian heritage, without compromising on modern comfort. The newly opened Ba’ Bar & Lounge specialises in food made with local, seasonal Scottish produce from small suppliers, and hosts relaxed but refined all-day dining, including daily afternoon tea. It offers a wide range of fine wines, craft beers, artisanal spirits and one of the most extensive rare-whisky selections in the city, with more than 70 varieties in its vintage wall cabinet. All rooms include free WiFi, large Samsung smart TVs, Egyptian cotton bedlinens and ensuites with Noble Isle products, and many Dunstane House rooms include Nespresso coffee machines, hand-made Vispring beds and Roberts digital radios. Five unique and spacious suites are located in Dunstane House, with dramatic features such as four-poster beds, freestanding copper roll-top baths in the bedroom, or sweeping views over the Edinburgh cityscape. Within easy reach of all the attractions of old-town Edinburgh, the Dunstane Houses is a stylish and welcoming city retreat with an authentic Scottish soul. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Lastminute, Priceline, Travel Republic (UK), Ebookers, Odigeo, TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, HotelQuickly and Cancelon so you can book your The Dunstane Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dunstane Hotel Edinburgh
Dunstane House Hotel
The Dunstane Hotel Edinburgh, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing