On first appearance, this hotel seems OK.
First appearances can, of course, be deceptive.
On arrival, despite specifically requesting parking facilities when we booked, we found out they weren't available and had to park on the street a distance away.
The room was small and not particularly well furnished - despite having been recently refurbished.
The bar is tiny with uncomfortable seats and a rather poor choice of beers.
The food is reasonably cooked but don't expect much. Order steak and chips and that is all you get. No vegetables, except for a few green salad leaves.
We went there as we we were attending a rugby match ( Scotland v Wales). On the day of the match, the hotel behaved appallingly to those of us who were paying to stay there. They crammed the bar, which is small, with as many people as possible. It was so overcrowded that it was almost impossible to move in the corridor and to get upstairs you had to navigate past drunks sitting on the staircase.
In the evening after the match the situation got worse. The bar was once again crowded out with people to whom the management continued to serve alcoholic beverages, despite the fact that some of them were so intoxicated they could hardly stand or talk.
Dinner was basically the normal menu, but set at a fixed price. This resulted in a meal that had cost around £30 on Friday night, suddenly costing £39 on the Saturday night. And what do you get for this increase of around 30%? Exactly the same food, but the pleasure of dining to the background noise of drunken shouting - and let's not forget the reveller who tried to enter the dining room because they couldn't distinguish between it and the bar.
The staff, far from trying to deal with the problem, actually seemed to encourage it.
Rarely have I wanted to leave a hotel as much as I wanted to leave this one.
The management didn't seem to care about the paying guest,.
It was a shockingly bad day and enough to ensure I will not return or recommend this establishment.
- Official Description (provided by the hotel):
- In a peaceful corner of Edinburgh’s West End, a short walk from Haymarket and 15 minutes’ drive from Edinburgh airport, The Dunstane Houses is an independent, 35-bedroom boutique hotel spread over two stately Victorian townhouses on opposite sides of the road: Dunstane House and Hampton House. Dating back to 1865, but inspired by the best of modern-day Scotland, the family-run hotel combines heritage good looks with warm, personal service and a fresh, contemporary outlook. The bedrooms and interiors throughout Dunstane House and public ares of Hampton House have been stylishly redesigned to pay tribute to the building’s neoclassical character and the owners’ Orcadian heritage, without compromising on modern comfort. The newly opened Ba’ Bar & Lounge specialises in food made with local, seasonal Scottish produce from small suppliers, and hosts relaxed but refined all-day dining, including daily afternoon tea. It offers a wide range of fine wines, craft beers, artisanal spirits and one of the most extensive rare-whisky selections in the city, with more than 70 varieties in its vintage wall cabinet. All rooms include free WiFi, large Samsung smart TVs, Egyptian cotton bedlinens and ensuites with Noble Isle products, and many Dunstane House rooms include Nespresso coffee machines, hand-made Vispring beds and Roberts digital radios. Five unique and spacious suites are located in Dunstane House, with dramatic features such as four-poster beds, freestanding copper roll-top baths in the bedroom, or sweeping views over the Edinburgh cityscape. Within easy reach of all the attractions of old-town Edinburgh, the Dunstane Houses is a stylish and welcoming city retreat with an authentic Scottish soul. ... more less
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- Also Known As:
- Dunstane Hotel Edinburgh
- Dunstane House Hotel
- The Dunstane Hotel Edinburgh, Scotland