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“Coming home to The Dunstane”
Review of The Dunstane Hotel

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The Dunstane Hotel
Ranked #10 of 149 Hotels in Edinburgh
Certificate of Excellence
Toronto
Level 5 Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Coming home to The Dunstane”
Reviewed 20 May 2014

This year Scotland is celebrating Coming Home 2014 - and what better place to feel as if you truly are at home! I was welcomed, made a cuppa tea and ensconced in front of the fire place while my room was made up .... I was there very early, before check out time, but they made me their top priority so I could sink into bed and catch up after 24 hours with no sleep. The room was elegantly cozy with windows that actually open, what a treat for North American visitors! The breakfasts (continental and hot Scottish) were amazing and pushed lunches until almost 2:00.

Yes, the dining room, bar, front entrance hall with fresh flowers, gracious lawn, sumptuous bathrooms - everything is exactly what you hoped it would be! But what really makes the difference is the staff who tirelessly make sure you have everything you want or need ... and after your first introduction, they remember your name and hometown!

Ask Jamie about Dean Village. Lucy knows all about the magnificent blue tree! When they say you may not be able to finish the fish and chips, believe it!

Not a criticism, but a suggestion: a shelf in the glass showers would give visitors a place to put their half used bottles of the delectable toiletries supplied by the Dunstane.

Having said that, the visit was perfect and far exceeded anything I could have wished for - a week in Edinburgh to remember forever!

Room Tip: Don't be nervous about staying in the house across the street! The main house is superb but visi...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
Thank MarlaToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 22 May 2014
Hello there

Thank you so much for that review! We do hope Dunstane is a fond memory for you for a long time to come and maybe you will even get back to see us sometime - we would love to welcome you again!!!

Best Regards

Samantha
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Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2014

This is a really beautiful hotel, every bit as lovely as the photos suggest - I'd go so far as to say that this is the nicest hotel I've ever stayed in. The staff were all very helpful - we were warmly greeted by Lucy who showed us 2 available rooms as we were unsure about staying in the 2nd property across the road from the main hotel. In the event, we chose to stay in that 2nd property and it was a spacious and beautifully furnished room. We stayed for 3 nights and because we were late checking in on the first night we decided to eat in the hotel and it was so delicious we ate in on all 3 nights. Breakfast was also fantastic with the tastiest black pudding I've ever eaten. I wouldn't hesitate in recommending this to anyone - terrific location, terrific accommodation, terrific food and terrific staff - what's not to like?

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank dave t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 20 May 2014
Dear Dave T

What a fantastic review - thank you for your wonderful comments on our hotel. We are so lucky with all our staff and our location - close enough to Edinburgh city centre to walk but just far enough to be peaceful at the end of a hard days shopping or sightseeing!

The Skerries is such a hidden gem I am glad you agreed and ate with us every night - thank you!

I do hope we can welcome you again at The Dunstane.

Best Regards

Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 May 2014 via mobile

From the first moment of our initial contact with this property to our final check out months later, everything was absolutely perfect. The recently renovated rooms, although unequal in size as you might expect in a boutique hotel, were beautifully decorated, very comfortable, and immaculate. The beds were extremely comfortable.

Service was impeccable. Skerries restaurant served delicious foods for both breakfasts (plated) and dinners. Menu choices were varied and exciting.

The duty manager, Jamie, was the best in his job I have ever encountered. He seemed to clone himself, managing to be so many places at once and to do everything so supremely well.

The only complaint from anyone in our group was an almost universal complaint. The beautiful oversized and deep bathtubs need safety rails for both handicapped and non-handicapped travelers alike.

Otherwise, this place is tops!

Stayed May 2014, travelled with friends
Helpful?
2 Thank JamesKWinc72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 3 June 2014
Hello JamesKWinc 72

Thank you for taking the time to leave your review - it is so good to hear that your group enjoyed their stay as much as we enjoyed having you! We have taken your comments about hand rails on board.

Thanks again,

Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Maine
Level 6 Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 18 May 2014

Lots of other reviewers have already told you why they like the Dunstane, so I won't go there, but suffice to say the location is excellent, on several bus lines (stop just out the front steps), the front lawn is a fun place to spend time/have a drink, and staff members are top-notch. Personal attention is the usual, and you will enjoy being treated as a person and not just another credit cardholder. Breakfast is what you'd expect, totally wonderful, and prices are about average for an upscale place in E=burgh.

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank suomigrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 19 May 2014
Dear Suomigrrl

Thanks so much for taking the time to review us! I am delighted your experience was on parr with everyone elses on here! We do really enjoy meeting all of our guests individually and we do hope we get the chance to welcome you again.

Best Regards

Samantha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires, Distrito Federal, Argentina
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed 16 May 2014

My girlfriend and I stayed at the Dustan for two nights, this was her first ever time in Scotland and we both had a fantastic time staying at the Dunstane. Rooms are spacious and with very comfortable beds, the breakfasts were delicious with very generous portions. However most of all credit goes to the staff who were so helpful and informative, staying at the Dunstane is a very authentic and genuine friendly Scottish experience. When I return to Edinburgh this will be the first hotel on my list. I almost forgot, I should add they have a fantastic selection of single malts, we were greeted with complimentary scotch and I was also kindly offered a drink by the hotel owner. Lovely stay, I could not recommend it more! 5 out 5.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Szkiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest
Level 3 Contributor
5 reviews
3 hotel reviews
Reviewed 16 May 2014

Marvellous ambience. We have stayed 3 nights and enjoyed every moment of it. Each of us (15 people) were satisfied with the services, starting from the marvelous breakfast room with neat serving and delicious food to our late night whisky bar visit.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gónusz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DunstaneManager, Manager at The Dunstane Hotel, responded to this review, 20 May 2014
Thank you so much for taking the time to review us. We loved having your group - it was a pleasure to host you all in Scotland!

Best regards

Samantha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 4 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 May 2014

We stayed there the last two nights of our Holiday and it was by far the best Hotel we used in Scotland. I was very clean, quite, had very good food and it was only 20min walk from the city centre ( There are three different buses that go there in 5min as well ) All the staff were really good. I have to thank Jamie and Dayne that made our stay an absolute pleasure. To the Owners of this Hotel: Look after your staff, I hope you know how lucky you are.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dgreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Dunstane Hotel

Property: The Dunstane Hotel
Address: 4 West Coates & 5 Hampton Terrace | Haymarket, Edinburgh EH12 5JD, Scotland (Formerly Dunstane House Hotel)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#7 Luxury Hotel in Edinburgh
#12 Business Hotel in Edinburgh
#17 Romantic Hotel in Edinburgh
#29 Family Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Dunstane Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
In a peaceful corner of Edinburgh’s West End, a short walk from Haymarket and 15 minutes’ drive from Edinburgh airport, The Dunstane Houses is an independent, 35-bedroom boutique hotel spread over two stately Victorian townhouses on opposite sides of the road: Dunstane House and Hampton House. Dating back to 1865, but inspired by the best of modern-day Scotland, the family-run hotel combines heritage good looks with warm, personal service and a fresh, contemporary outlook. The bedrooms and interiors throughout Dunstane House and public ares of Hampton House have been stylishly redesigned to pay tribute to the building’s neoclassical character and the owners’ Orcadian heritage, without compromising on modern comfort. The newly opened Ba’ Bar & Lounge specialises in food made with local, seasonal Scottish produce from small suppliers, and hosts relaxed but refined all-day dining, including daily afternoon tea. It offers a wide range of fine wines, craft beers, artisanal spirits and one of the most extensive rare-whisky selections in the city, with more than 70 varieties in its vintage wall cabinet. All rooms include free WiFi, large Samsung smart TVs, Egyptian cotton bedlinens and ensuites with Noble Isle products, and many Dunstane House rooms include Nespresso coffee machines, hand-made Vispring beds and Roberts digital radios. Five unique and spacious suites are located in Dunstane House, with dramatic features such as four-poster beds, freestanding copper roll-top baths in the bedroom, or sweeping views over the Edinburgh cityscape. Within easy reach of all the attractions of old-town Edinburgh, the Dunstane Houses is a stylish and welcoming city retreat with an authentic Scottish soul. ... more   less 
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Also Known As:
Dunstane Hotel Edinburgh
Dunstane House Hotel
The Dunstane Hotel Edinburgh, Scotland

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