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“Lovely....few changes could make it perfect”
Review of The Dunstane Hotel

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The Dunstane Hotel
Ranked #8 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed 30 September 2010

We stayed here for 2 nights on our Mini Honeymoon. What a lovely hotel and lovely staff. From staying in various hotels over the last couple of years I think the hotel could make a few changes that would make residents that little more comfortable. i.e inclusion of robes, especially in 'Large Deluxe 4 Poster' room, I imagine that these types of rooms are for couples here on leisure trips, and a robe is a nice touch. Another suggestion would be a little bit of modernisation around technology, inclusion of an IPod docking station, upgrade the TV to digital (not seen a tv with 5 channels in many years.....).

I would really have liked to have tried the restaurant/bar for evening food, but unfortunately we had booked other restaurants-the menus looked lovely and the breakfasts were lovely.

All in all a lovely hotel but could do with some tweaks.

  • Stayed: September 2010, travelled as a couple
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Thank missdisco78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 September 2010

We found this hotel on expedia and were very pleased with what we got.
The Staff: Before we left I emailed the hotel to let them know it was our honeymoon and asked if they had any tips on romantic places for dinner or good tours to take. From that moment on the staff (most specifically Samantha) were incredibly attentive and very helpful. They helped us plan out our day trips so that they would be both economical in money and be the best use of our time.
The Hotel: Its in a pretty good spot. It's not right downtown but its really close, only about 15min on one bus (which allows you to get off in New Town if you want to shop, or Old town if you want to sightsee). Its also right on the Airlink bus line which means there is a direct root from the airport to almost right in front of the hotel. DON'T cab, it would be a huge rip off considering where this bus drops you off. We never tried the really pricey breakfast and instead chose to get coffee and pastries in the Haymarket (5-10min walk from hotel). Also, doors were thin and you could hear everything outside the door (sometime enough to disturb attempted sleeping in).
The room: So here is where my wife and I differ. I loved the room, her not so much. It was clean, the towels were replaced everyday...etc. However, there was a light out on the very narrow stairwell to the top floor and it was for lack of a better word "eerie". The room was also very "traditional" so the decor felt dated. The however was very large and quite comfortable. We saw some of the other rooms and I think its fair to say that you could end up with a room ranging from 3start to 5star.
In Summary: I would stay here again in a heartbeat and would recommend anyone to do the same (especially at the 165/night that we paid through expedia).

  • Stayed: September 2010, travelled as a couple
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Thank kurtkranz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2010

About a 20 minute walk from the city centre, this is a very well presented small and friendly boutique hotel. Although located in a period property, the hotel has obviously had a lot of time and money spent on it recently. It has many mod-cons including proximity door entry system, free WiFi and automatic lighting in hallways etc. It has a bar, conservatory and small dining room. The breakfast is pretty good too!

  • Stayed: September 2010, travelled with family
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Thank MattyBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2010

My wife and I stayed at the Dunstane City Hotel last weekend whilst visiting our youngest son who is studying in Edinburgh. I booked late and was a bit anxious about hotel and location, but reassured by previous reviews, I need not have been.
Once located (Audi drivers please note it is on opposite side of road to its sister Dunstane House Hotel which is in Audi sat nav) we parked conveniently in front of the hotel. Our room was an excellent size, and fashionably furnished (bathroom was good size too).
The inclusive (Scottish) breakfast was individually prepared, not from a buffet and therefore boasted two of my requirements; hot toast and fried egg with a liquid yolk...
There is a bus stop immediately outside the hotel with frequent buses going to the centre of the city (the express 100 airport bus is the quickest) but it's only a 10-15 minute walk and the weather was so nice my wife and I walked most times. Taxis are not a problem either as the road is a main road.
Staff were friendly and we would stay there again (only problem was we couldn't get the free wireless internet connection to work, but as we didn't ask any of the staff for help that's not really a complaint. It looked like and ISP problem anyway)

  • Stayed: September 2010, travelled as a couple
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1  Thank DavidCNorthYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2010

My wife and I stayed at Duthus Lodge, which is right next door, and went to the Dunstane House bar for dinner twice during our three-day stay. It was relaxed, lots of locals, friendly and a nice atmosphere. The service was a bit slow, but we quickly learned to relax and enjoy our time (unike the rushed pace of American restaurants that we're used to.) I even braved the haggis balls - and they were good.

  • Stayed: August 2010, travelled as a couple
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Thank AmyKinPhX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotel, Owner at The Dunstane Hotel, responded to this reviewResponded 25 September 2010

Thank you so much for letting us know your comments. Really glad you enjoyed the traditional food and relaxed atmosphere that we try to create in our Stane Bar. Hopfully next time you can stay with us and enjoy the full experience!

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Reviewed 29 August 2010

Stayed here for 3 days in August 2010 while visiting Edinburgh for the festival. The hotel was great and great value, very clean and the staff could not have been more helpful, especially Chris who worked the evening shift while we were there. My only complaint was the lack of sleep. The bed was very comfortable, but some of the guests seemed to forget there were other guests in the hotel and decided it would be fine to step out at 3/4/5am in the moring for a smoke while laughing and joking and slamming doors and calling down the hall way to each other!!! But this is not the fault of the hotel, just rudeness on the guests part. But all in all, a perfect hotel at a fraction of the price of Edinburgh centre hotels.

  • Stayed: August 2010, travelled with friends
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Thank peaches3224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2010

The hotel is on a main street, but a ways from old town/new town. It's a 10-15 minute walk to the closest restaurants and shops. We had a cool welcome, rooms are okay however very warm. Our rooms were in the lower level, and altho it was August the temperature was only around 22C outside; despite this the rooms were warm and stuffy. Didn't want to leave windows open b/c of being right on a footpath. In our room, there was no iron just a trouser press. However breakfast was very good, a nice selection of fruit, cheese, meat and pastry.

  • Stayed: August 2010, travelled with family
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Thank SaskSunSeeker2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotel, Owner at The Dunstane Hotel, responded to this reviewResponded 19 August 2010

Thank you for your feedback. I would just like to clarify a few points so that readers of these reviews are not misled or misinformed in anyway.

The rooms are warm but they are controlled by heaters with an easy to use control panel so that each guest can vary the temperature in the room to their own specifications. These can be confusing if you have never used them but the staff will be quite willing to show you.

The lower ground floor rooms are on a footpath which runs around the outside of the hotel (in the boundries of the hotel grounds). It is primarily used for people who wish to take advantage of the conservatory and the terrace at the back. The gates leading to this pathway are secured at night and there is no danger of someone gaining access to your room in the night.

Each room does indeed have an ironing board and iron in it - they resemble trouser presses but infact when you open them up they fold up into an ironing board.

I am sorry these small things clouded your stay with us but I do assure all readers that are staff and willing to answer all questions like these and help at all times.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Dunstane Hotel

Address: 4 West Coates & 5 Hampton Terrace | Haymarket, Edinburgh EH12 5JD, Scotland (Formerly Dunstane House Hotel)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#6 Luxury Hotel in Edinburgh
#12 Business Hotel in Edinburgh
#17 Romantic Hotel in Edinburgh
#29 Family Hotel in Edinburgh
Price Range: £96 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Dunstane Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
In a peaceful corner of Edinburgh’s West End, a short walk from Haymarket and 15 minutes’ drive from Edinburgh airport, The Dunstane Houses is an independent, 35-bedroom boutique hotel spread over two stately Victorian townhouses on opposite sides of the road: Dunstane House and Hampton House. Dating back to 1865, but inspired by the best of modern-day Scotland, the family-run hotel combines heritage good looks with warm, personal service and a fresh, contemporary outlook. The bedrooms and interiors throughout Dunstane House and public ares of Hampton House have been stylishly redesigned to pay tribute to the building’s neoclassical character and the owners’ Orcadian heritage, without compromising on modern comfort. The newly opened Ba’ Bar & Lounge specialises in food made with local, seasonal Scottish produce from small suppliers, and hosts relaxed but refined all-day dining, including daily afternoon tea. It offers a wide range of fine wines, craft beers, artisanal spirits and one of the most extensive rare-whisky selections in the city, with more than 70 varieties in its vintage wall cabinet. All rooms include free WiFi, large Samsung smart TVs, Egyptian cotton bedlinens and ensuites with Noble Isle products, and many Dunstane House rooms include Nespresso coffee machines, hand-made Vispring beds and Roberts digital radios. Five unique and spacious suites are located in Dunstane House, with dramatic features such as four-poster beds, freestanding copper roll-top baths in the bedroom, or sweeping views over the Edinburgh cityscape. Within easy reach of all the attractions of old-town Edinburgh, the Dunstane Houses is a stylish and welcoming city retreat with an authentic Scottish soul. ... more   less 
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Also Known As:
Dunstane Hotel Edinburgh
Dunstane House Hotel
The Dunstane Hotel Edinburgh, Scotland

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