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Ibis Edinburgh Centre Royal Mile
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Reviews (2,422)
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850
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All reviewshunter squareroyal milegreat locationrooms are smallcentral locationtrain stationstreet noisetwin roombuffet breakfastpubs and restaurantsshort staycomfy bedprinces streetcastleearplugspoundshairdryer
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Reviewed 12 February 2014

I have stayed at several Ibis hotels before, because you always know exactly what you are going to get: nothing fancy, but clean, modern rooms with at least a minimum level of amenities (unlike cheaper budget hotels or hostels). This one is no exception. The rooms are small, but clean; they look very new, so I think they have been renovated recently. The bathroom is small, too, but has a very nice shower (only shower gel provided, though; no separate shampoo). Internet is decent enough, and free, and there is a small kettle to make tea or coffee. Be sure to ask for a room on the sixth floor for a very nice view and less street noise.
There are negatives, too: there is almost no space to hang jackets etc., the bed is quite hard and only has a thin duvet, towels are very thin too (more like tea-towels) and only two are provided in a double room, and the heating system does not work very well (even at the maximum setting, it takes a long time before you even start noticing the room getting warmer). Housekeeping does not seem to do very much: used cups were never replaced, the bin was not always emptied, and the bed was quite shoddily made up. Checking in also took much more time than necessary, because I had to fill out a form with all my personal details (address, etc.), which I had already provided at the time of booking.
Still, the central location, close to the airport bus, train station, and major sights, makes up for a lot. If you can get a good deal, this hotel is worth considering.

Room Tip: Rooms on the sixth floor have nice view and are quieter. Rooms at the back are quieter too.
  • Stayed: February 2014, travelled as a couple
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Thank ewah564
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Assistant Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 16 February 2014

Dear Guest,
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and we have taken note of your comments.
I look forward to seeing you again in the near future.
Kind regards,

Jose Gómez
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

This hotel cost £350 for three nights. The rooms are small with no storage as such. The room was that small the tea making facilities were situated away from the sockets. The enough suite was that small you have to sit at an angle on the toilet.
The breakfast was that cold we refused to pay and ate out the other two mornings.

The positives are that it is clean and in a good spot for sight seeing. However, there are cheaper options.

  • Stayed: February 2014, travelled as a couple
    • Value
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1  Thank terri0602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Assistant Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 12 February 2014

Dear Guest,
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly.
Kind regards,

Jose Gómez
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

Very well located, 10 minutes walk from the station. Our room was very clean and comfortable. Breakfast was very good, self service and plenty of choice. Good service in the bar. We found the staff very polite and efficient. Overall were impressed,and thought the hotel was excellent value for money. Would definitely stay here again.

  • Stayed: February 2014, travelled with family
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1  Thank Andy606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Assistant Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 12 February 2014

Dear Guest,
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.
Kind regards,

Jose Gómez
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

We stayed here for one night having been to see War Horse. The room was clean and quiet and the staff were very pleasant . Bed was very comfortable and we both slept well. Breakfast was very good the next morning, we would use this hotel again.

Stayed: February 2014, travelled as a couple
1  Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Assistant Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 10 February 2014

Dear Guest,
Thank you very much for taking the time to write a review, I am delighted that you enjoyed your visit to the Ibis Edinburgh Centre Royal Mile. I look forward to welcoming you back again soon.
Kind regards,

Jose Gómez
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

was very impressed.... will be staying again on my next trip :)

room was clean and tidy and had its own tv and trouser press :).. tea and bikkies..

great for budget hotel :))

cant wait to go next time :)

  • Stayed: February 2014, travelled on business
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2  Thank Trevor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Assistant Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 8 February 2014

Dear Guest,
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.
Kind regards,

Jose Gómez
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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