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“location, location, location”

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Ibis Edinburgh Centre Royal Mile
Ranked #60 of 151 Hotels in Edinburgh
Certificate of Excellence
Reviewed 29 July 2014

fantastic location and the staff were extremely helpful, great value breakfast and even though we were on the front of hotel we werent disturbed at all by the street noise. only downside was no hand towels in the bathroom so we had to ask for extra bath towels each day

Room Tip: any room from 3rd floor up
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  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Assistant Manager at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 30 July 2014

Dear Guest,
Thank you very much for your kind review. I am glad my team made your stay enjoyable and I look forward to welcoming you back again soon.
Kind regards,

Jose Gómez
Assistant Manager

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827 - 833 of 2,250 reviews

Reviewed 24 July 2014

My husband and I stayed here for 4 nights. The location is its selling point. A few steps from the Royal Mile and close to many attractions and restaurants.
The rooms were austere, but clean and comfortable. The bath room was fine, but I was shocked that they don't provide any hand towels- only one bath towel per person. The hair dryer provided worked fine and the kettle was great. We had to ask them for more tea bags and sugar packets one day, and was told to come to the reception to pick it up.
Service is fine, nothing extraordinary, but no complaints. We added on the breakfast charge, and ate their all mornings, as it was convenient and priced reasonably. It didn't offer too many choices, but the convenience and having hot toasts and lattes worked for us. The scrambled eggs were hard and not very fresh, and fruit was very limited.
Overall, we would stay here again as its location is very good and rooms and service are reasonable.

Room Tip: Ask for a quiet room away from the front of the hotel.
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Lv2Teach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Reception Supervisor at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 25 July 2014

Dear guest
Thanks for your review. I am glad you had a good stay with us.
See you on your next trip hopefully!
Kind regards
Vincent Amsoms Reception Supervisor

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Reviewed 24 July 2014

We had been touring for three weeks staying in small and friendly B and B's, so were reluctant to stay in a big chain hotel. The very first thing we noticed was how amazingly well it is located. Right in the heart of the Royal Mile and only a short walk to the train station. Perfect! The second was how friendly the staff was. They stashed our bags, but could have gotten us into our rooms early if we had been willing to wait 20 minutes. The lobby, which had a bar, looked like a great meeting place for some of the larger groups in the hotel. In the end, the room was a little tight, and we felt like the whole hotel had an IKEA feel to it, a little sterile, but it was clean and we had everything we needed. It was noisy at night, but we were right on the Royal Mile and it would have been unrealistic to expect quiet.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank beth b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Reception Supervisor at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 25 July 2014

Dear guest
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay.
I look forward to welcoming you back again very soon.
Kind regards
Vincent Amsoms Reception Supervisor

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Reviewed 24 July 2014

Visited Edinburgh for the first time to see Tom Jones at the castle. The hotel was brilliant location in walking distance. Close to many shops and attractions. We had a brill time will visit again soon

Room Tip: We had a disabled room but there is a lift anyway
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank bezza1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Reception Supervisor at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 25 July 2014

Dear guest
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit.
I look forward to seeing you again in the near future.
Kind regards
Vincent Amsoms Reception Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Luis H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GeneralManagerIbis, Reception Supervisor at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 25 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Mr B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GeneralManagerIbis, Reception Supervisor at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 25 July 2014

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Reviewed 20 July 2014

We stay as a family for 3 rooms 3 nights. First I was really impress with the female staff that was very helpful but after one night passed we get back to the room on evening it was very poorly cleaned the glasses not cleaned, garbage bag is still at the same place, a towel is missing, coffee&tea set had not been refill, litter is not been kept and overall it was very dirty. We made a complain to the male reception that was reacted rude to us but somehow the cleaning was improved on the next day.

Room Tip: Room that located on front of the hotel is slightly bigger than other rooms.
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank TToos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerIbis, Reception Supervisor at Ibis Edinburgh Centre Royal Mile, responded to this reviewResponded 25 July 2014

Dear guest
I am sorry that on this occasion that you were disappointed with your stay.
I treat all feedback with the utmost seriousness and I am currently investigating this matter.
Kind regards,
Vincent Amsoms Reception Supervisor

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Additional Information about Ibis Edinburgh Centre Royal Mile

Address: 6 Hunter Square | Off Royal Mile, Edinburgh EH1 1QW, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#58 Business Hotel in Edinburgh
Price Range: £52 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Edinburgh Centre Royal Mile 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Ibis Edinburgh Centre Royal Mile hotel is located in the old town,just off the Royal Mile, Princess Street and its numerous restaurants are all within walking distance. 5 min from Waverley railway station and 12 km from the airport, the hotel has 99 rooms, including 6 adapted for disabled guests. It has a bar serving snacks 24/24 and Wifi Internet access for guests on a business trip. Public parking is 10 min on foot from the hotel, with reductions for clients. ... more   less 
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Also Known As:
Ibis Edinburgh Centre Hotel Edinburgh
Accor Edinburgh Centre
Ibis Edinburgh Centre Royal Mile Scotland

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