I seriously recommend that you DO NOT stay here.
On arrival we were shown to the 'room' in the basement, which was totally unsatisfactory. After struggling to get down the cluttered stairs complete with tripping hazards, we had literally made our way into the dingy basement of the building. This room felt very unsafe and not secure in the slightest. We discovered a 2nd door in the bathroom, which led out into the corridor and this was only just locked with a fragile bolt at the top of the door: anyone could make their way into this room with a little effort! Surely this room isn't meant for people to stay in? We soon made our opinions heard and got moved to a different room.
The other room wasn't a lot better. It was bigger...but the carpet was replaced with cheap laminate flooring which sloped (we put a pound coin on the floor and it rolled half way across the room). There were broken sash cord windows and furniture that had seen better days. The wardrobe was filthy and the toilet seat was insecure.
We didn't sleep well at all. We were woken in the middle of the night; firstly by the front door bell ringing and then by the hotel phone. The phone was ringing for at least 20 minutes at approx 2am. Why isn't that phone put through to the managers mobile or another line instead of them allowing it to ring at silly o'clock and thus waking up the guests?! Is there no duty manager to deal with late night incidents? What would happen if there's a real emergency? Hardly reassuring.
The breakfast was also very poor. Toast was white bread only, tea and coffee were in flasks, cereals were in tuppare boxes circa 1960's that hardly looked clean...it had all seen better days. Butter and jam was severly scrimped.
Oh and I haven't even mentioned the bar. When we arrived we noticed a sign outside advertising the hotel's bar and lounge area. I would review it but there's one small problem...it doesn't exist! When we asked at reception where the bar and lounge was the member of staff looked flumaxed - and yet there is a sign outside the hotel!
NOW FOR THE BIG ISSUE...the whole hotel is ridiculously COLD. The manager is notoriously tight and seems to be very reluctant to put the heating on. I honestly estimate the general temperature was below 5 degrees. Even the dining room was like an ice box. Just to hit home with how cold this place is, I caught a chill over night and spent the next morning shivering and throwing up. Really not a nice way to spent a night in Scotland.
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- Also Known As:
- Park View House Hotel Edinburgh, Scotland