We stayed here on the 21st Feb until 23rd Feb. Originally booked by secret escapes the hotel was overbooked on Saturday. Originally we had to be transferred to the Marriott hotel down the road. On arrival we had been told that there was a cancellation and that we can stay for 2 nights now in the same room. We were shown to the deluxe double room. We were not happy by style of the room as it was very old fashioned.
Luckily I had been dealing with Jeanette who was absolutely fantastic and really up our experience in the Hotel. Probably the best serviced we had received for a while was by this outstanding lady who looked after us by upgrading us to the Junior Suite and Executive Room for 2 Nights.
The staff weren't very friendly to us, this was our impression. On Friday we ate in the Brassiere and the service was very poor.
Overall nice facilities, decent good quality nice rooms if you have the Junior Suite or Executive Rooms from our experience.More
- Free Parking